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Bretney T | Expérience généraleCustomer Reviews for My Storage
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Absolute wonderful experience renting the storage and checking in went very smoothly!
Tamika G | RéservationSandra always took good care of me and ask if I needed anything. Informed me when a larger unit was available.
Sandra F | Expérience généraleMy Storage's customer service is absolutely incredible!
Mia C | Expérience généraleOwner was very nice! She went above and beyond for us. I couldn't have asked for better service!
Liz R | Expérience généraleIt was close to my house. Sandy was always helpful. Y'all were there when I needed you. Merci.
Sandra P | Expérience généraleno camera's had my unit robbed, I did not put the lock the right way. The lock was supplied by My Storage
Lloyd C | Expérience généraleNice clean facility. Managment is easy to work with and always prompt in responding to any questions we had.
Thomas P | Expérience généraleWhen ownership changed, there is no longer anyone onsite during business hours. If you try and call, even when someone is supposedly on-site, it goes to an answering service. We have storage in multiple cities for college students, and this has been the worst experience of all of them. We had an issue with a lock - the person came into work 2 hours before our time and never even checked before we got there to see if they had the key - we showed up and they had to send someone from an hour away to bring bolt cutters. This could have been found out 2 hours earlier.
AIMEE H | Expérience généraleSandy did a great job. We will be using My Storage again!
Cheryl H | Expérience généraleThe only complaint is we had issue with rodents. The door did not go all the way to the floor an had a 1" gap under it. It is caused by the latch sliding bolt having too big a hole and the door would rise up after it was locked.
Tommy P | Expérience généraleThe new management is amazing she helped us and was very business like and respectful. I highly recommend this location
David B | Expérience généraleEasy and smooth move in! Staff is very friendly And helpful, would not want to go anywhere else!
Brandi G | Réservation