Évaluations des clients Ustore Davison West

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Ustore Davison West

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Jared R. le

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Le client n'a pas laissé de commentaire.

Hugh K. le

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Le client n'a pas laissé de commentaire.

Laura J. le

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Courteous, efficient and helpful! I would definitely rent from them again.

Jody R. le

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Super easy pick up and drop off. I will always use U-Haul.

Steven W. le

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My original drop off location claimed they didn't have room for me to drop the trailer. They sent me down the street, to another location, they said they didn't have room. My drop off time was 10am. I was at the drop off location at 9:57am. I arrived before the owners did. I finally got in touch with U haul they sent me to another drop off location. So, because of the late drop off (not my fault) U haul charged my card an additional fee for late drop off. The nice lady at the final drop off location did reverse the charges. In the future please make sure any drop off location is able to receive drop offs. This experience was very inconvenient.

joe W. le

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Le client n'a pas laissé de commentaire.

Derek K. le

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They did change our drop off location and we were able to turn it in the next day. The sad thing was is the truck had a leak on the top of the mom's attic and all our bags got wet. Is there a discount or some kind of future savings? We did inform the lady at this location and she informed us that she would have someone look at it. Thanks and look forward to hearing back from you.

Cassie M. le

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The lady who helped me at the office was so super friendly and was able to answer all my questions. Customer service was AMAZING! She also explained the table to figure out how much gas you need to put in the truck upon return, and reassured me about some of my initial fears (I had never written a Uhaul truck before). The location was also super convenient to my new apartment, and the after hours drop off was super easy, quick and convenient. I also loved the online drop off stuff online, super quick and easy!

EVILINE B. le

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Le client n'a pas laissé de commentaire.

Mark B. le

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The rental agent was very efficient, was helpful to get all the paperwork done quickly and is a very pleasant person to deal with.

Amanda B. le

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Make sure that each customer knows that they will be charged insurance for each and every single day that they have the truck. The truck sat empty at my house for almost 4 days and I don't see any paperwork that I signed agreeing to pay for insurance each and every single day. You guys stole almost $50 from me without my permission and you refuse to give my money back to me. If this is not resolved today, I will be filing a complaint with the Better Business Bureau.

Vicki C. le

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Very friendly, always available for service,

Devin B. le

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Le client n'a pas laissé de commentaire.

STEVE D. le

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Very friendly and I would rent from there again

LISA K. le

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My rental truck needed a tune-up and had a shake due to spark plug issues ( This was seen while idling...) but was very clean.My rental agent, Dena, was awesome !! Very friendly and knowledgeable.

Jennifer L. le

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Everything went very well and very smoothly. Staff was friendly and very helpful. Thank you!