Le client n'a pas laissé de commentaire.MICHAEL F.
Customer Reviews for Ute Pass Rental Inc
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Cascade, CO 80809
(Hwy 24 In Crystola)
Services dans cet établissement :
- Lun - ven : 8h am à 5h pm
- Sam : 8h am à 3h pm
- Dim : 10h am à 2h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.DARREL H.
Le client n'a pas laissé de commentaire.DAVID F.
Great customer service, always polite and helpful.Bradley B.
Trailer was dirty outside and inside.Scott S.
This location was So much easier to deal with then the one on North Nevada in Colorado Springs. I was in and out with a couple of minutews when I checked the truck out and also when I checked the truck in. The other locations make it so difficult to do either that I actually hate having to go to them if He doesn't have the truck I need when i go here.MARK H.
Le client n'a pas laissé de commentaire.Brian B.
Le client n'a pas laissé de commentaire.Alisha Maria E.
Le client n'a pas laissé de commentaire.RICKY C.
Nothing, keep up the great work! The manager and the other young man that work at Ute Pass Uhaul are great, kind, courteous, and professional.DARRIN T.
Not a thing! The gentleman who helped me was so polite, professional and make sure that my whole business transaction was done right. It's nice to see that some people know what customer services isPATRICIA G.
Le client n'a pas laissé de commentaire.STEPHEN D.
Le client n'a pas laissé de commentaire.Deborah F.
Le client n'a pas laissé de commentaire.ROSCOE B.
The agents helping me with pickup and drop off were very friendly and helpful. Great customer service!THOMAS G.
Easy in and out on my to where I'm going. Good folks at this location and the car hauler was way nicer than what I was expectingRonald C.
Le client n'a pas laissé de commentaire.Bradley B.
the problems I had were not with the location, it was with uhaul central bookingAlice P.
Shane was excellent support! Je cared and it showed. He gave me tips and took time showing me hook up and why (cross chains). This comment is for Cascade CO.Paula H.
Le client n'a pas laissé de commentaire.Kimberley Shea K.
My experience was awful from start to finish.Shawntay H.
If someone calls about a missing adapter, be polite to the customer.Timothy F.
Le client n'a pas laissé de commentaire.DEBRABERES B.
A great first time experience. we stopped in a day early to make sure everything was ready. They were more than helpful, let us know the trailer was there, checked to see if our Jeep was setup for it, just a super friendly place. We went back to get the trailer and it was another super nice guy. He hooked up the trailer, made sure all the lights worked, answered any questions we had, made sure we had everything we needed and wished us a good trip. Prefect Can't thank these folks enough.!Joseph A.
Le client n'a pas laissé de commentaire.THOMAS U.
Le client n'a pas laissé de commentaire.Janice C.
Le client n'a pas laissé de commentaire.HAROLD C.
The location I rented from had a different employee when I picked up and dropped off. Both individuals were extremely helpful and knowledgeable. No complaints whatsoever.ROBERT G.
Great service. Very Profesional and just nice.Jerry D.
Employees were very helpful.DONALD B.
Le client n'a pas laissé de commentaire.WILLIAM F.
Le client n'a pas laissé de commentaire.DAVID A.
Le client n'a pas laissé de commentaire.ALAN F.
I'm happy with always using UHaul for my moving needs BUT, would appreciate getting a Military Discount like other businesses offer.PAUL C.
This UHAUL staff was very professional & went the extra yard to accommodate my rental needs.LYNETTEA S.
Thanks Zach for helping me back up and park the trailer!HEATHER H.
Were very helpful in locating item left in truck after dropping off. Called next day to inform they found item.Dan Z.
Awesome customer service.Kenneth E.
Le client n'a pas laissé de commentaire.Jason B.
Le client n'a pas laissé de commentaire.ROBERT B.
The staff was very friendly and helpful; the only concern I have is that employees were not wearing masks, which I believe should be a U-HAUL company policy to protect both their employees and customers during this current time of the pandemic.WILLIAM G.
Le client n'a pas laissé de commentaire.Karen V.
Le client n'a pas laissé de commentaire.stephen B.
Le client n'a pas laissé de commentaire.Dirk N.
Le client n'a pas laissé de commentaire.Amos A.
My only complaint is not being able to change your drop off location in the app. I had advised I was going to drop off the truck In Woodland Park, however the location set in my app was in Cascade. Although only a 6 mile difference, and small inconvenience, it would be better if you could change your drop off location in the App if you find one closer to your final destination. Other than that, great experience.MICHAEL M.
Le client n'a pas laissé de commentaire.John T.
Le client n'a pas laissé de commentaire.Darren G.
Very helpful and niceLynn M.
I had problems with the door of the unit and the owner was able to get the door open and help move the load around so the issue would not happen again. The roll type door was the issue.Thomas B.
Very friendly.Patricia W.
Make sure trailers are clean .Richard M.
Le client n'a pas laissé de commentaire.Edwin R.
It was easy and quick to pick up the truck and very easy to return. The truck was in excellent condition and the rental person friendly and easy to understand.Lisa H.
Le client n'a pas laissé de commentaire.John B.
Le client n'a pas laissé de commentaire.Kirk F.
Great customer service and very helpful.Daniel L.
Le client n'a pas laissé de commentaire.Kyle T.
Excellent customer service. Very pleasant to talk to and work with and a plus to UHaul. Tied with Phil for our #1 pick. Thank you to both of them.donna G.
Le client n'a pas laissé de commentaire.Colette K.
Le client n'a pas laissé de commentaire.Karen K.
It's Colorado. It snows. Get appropriate tires for the road conditions. We were stuck in snow on a minor uphill grade. Our low riding compact car was able to maneuver it but not the uhaul with inappropriate tires.Cynthia T.
Le client n'a pas laissé de commentaire.Matthew M.
Le client n'a pas laissé de commentaire.David Z.
Le client n'a pas laissé de commentaire.Patricia N.
Le client n'a pas laissé de commentaire.jill T.
Ute Pass Rental provided great service for us on our 1st trailer rental (pick-up and return). We had a problem with the door jamming because the contents shifted during transport and we received assistance from another u-haul dealer in Woodland Park.William R.
Le client n'a pas laissé de commentaire.Shauna W.
Le client n'a pas laissé de commentaire.carl M.
Le client n'a pas laissé de commentaire.Ron D.
Le client n'a pas laissé de commentaire.Andrew C.
Le client n'a pas laissé de commentaire.Barry H.
Knowledgeable about the equipment. Willing to do more to help then needed. Excellent staff and highly recommended.Danny C.
Le client n'a pas laissé de commentaire.hillary S.
The only problem with the location was the distance from my home and my requested location. The customer service was excellent.Larry D.
Le client n'a pas laissé de commentaire.Brian C.
Le client n'a pas laissé de commentaire.WADE C.
Zero problems.Ken C.
Le client n'a pas laissé de commentaire.Bradley H.
The gentleman at this location was unaware that I was coming because his internet system was not working. He had evidently not been trained on how to do the checkout process on his mobile phone and had to contact the Colorado Springs office for help. He was quite frustrated that the system was not working properly. However, when the paper work - done via text - was finished he got the trailer hooked up in no time at all and I was on my way.Sandra H.
Le client n'a pas laissé de commentaire.james G.
Used the online pre-registration form - made the on-site checkout process that much faster. Highly recommend Ute Pass Rental, Inc!Richard S.
Le client n'a pas laissé de commentaire.MELVIN P.
The people at Ute Pass are the best. I will never rent from anyone else. I originally called the Woodland Park UHaul. It was very confusing. I was put in the system and did not know if I would have a trailer when I needed it. That process needs to be smoother. Woodland Park needs to get a little more experience. I did not feel confident they knew what was going on.schar F.
Le client n'a pas laissé de commentaire.Angela L.
This particular location is wonderful - no long waiting, friendly and fair-minded service. And thank you for keeping your insurance rates reasonable! The North Nevada location is a disaster - understaffed so the wait times are way too long. They are probably doing their best, but they need more and better-trained staff.Maria B.
Le client n'a pas laissé de commentaire.Jerry E.
Le client n'a pas laissé de commentaire.Bryce J.
The Cascade location was great. But the U-Haul service overall was very much a hassle. Issues with the online check-in portion, distance of locations in which I was being told to go to. Unsatisfied with the online servicesJosh C.
Le client n'a pas laissé de commentaire.Scott M.
Only one of the three people there knew anything at all about processing an order! The first one made 2 attempts the second one made an attempt and then the one that knows what he is doing came in and took care of it in a few minutes!mark S.
I selected a different location for pick up. One that I am sure could have offered a better experience that Ute. Also this location was up a canyon, which was not convenient to say the least. The van's windshield was covered with bugs, smelled like smoke and was overall very dirty.Kyle T.
Le client n'a pas laissé de commentaire.Frank F.
Le client n'a pas laissé de commentaire.Laird J.
We were moving across country and would have liked a newer U-Haul. The oil light came on right when we got to our destination.Julie C.
Great people. Everything went very smoothly. Merci!John L.
Le client n'a pas laissé de commentaire.nick S.
less pressure on extra insurance and xtra help could expedite the rental process.Robert F T.