Évaluations des clients Valero Auto Service

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Valero Auto Service

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felicia W. le

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Truck was not at required gas level when received was on empty, no urgency to help. Customer, truck was dirty inside haul

Eboney L. le

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N/A

Noel M. le

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Clean inside of truck

Jason V. le

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Great service, very friendly people! If I ever need to rent a trailer again I will be back! Thanks!

PAUL D. le

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The straps were tied in a knot when I got there like a dummy I didn’t untie and inspect them when I got home about 45 minutes away the straps to tie down the car were absolutely not useable. I left without working lights and was told to go up the road to the next uhaul place they didn’t want to help because they didn’t rent it so they sent me yet another 5 miles in the wrong direction to a third place that manager did diagnose the issue. Long story short I am two hours into the lights then by the time I make it home to load the utv I find the straps unusable. I call and no answer or machine just rings they are closed and I am about to cross the country on a 1800 mile trip. I was pissed horrible experience. I had my own straps that I used but I knew that I might have issues in NY when I dropped off the auto hauler. The highlight of the entire trip was the dealer in NY. Super suds attendant listened to my saga looked at my pictures of the straps and pictures of how I had my utv tied down he apologized for the condition of the rental when I got it and said he would have them repaired. I will save my pictures if your interested but you got my money so I doubt that I will hear from anyone.

Tiwana G. le

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Le client n'a pas laissé de commentaire.

Lowell S. le

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Na

NAYELI R. le

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Le client n'a pas laissé de commentaire.

Alan S. le

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10/10 will rent again! Super easy fast service.

Patricia M. le

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Notify customer of the 24hr return procedures at the beginning of rental. My email with instructions for return was not yet received at the time of return. No other issues. This is my 3rd auto transport rental from U-haul. I've been pleased with service and overall experience.

James W. le

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Le client n'a pas laissé de commentaire.

Anthony W. le

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Le client n'a pas laissé de commentaire.

Christopher M. le

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They said the hauler would accommodate the vehicle tires I was hauling. I show pictures and gave size. The straps didn’t come close to fitting. Was a long and stressful day. The rental place guys were nice and I would use them again. The equipment didn’t fit my job and made for an unsafe haul.

Michael S. le

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Le client n'a pas laissé de commentaire.

Robert D. le

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Le client n'a pas laissé de commentaire.

Charles C. le

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No one was there. The ease to drop off was great even though it was closed. The customer service rep for Uhaul that I spoke with was great in walking me through dropping the trailer off.

Nadia S. le

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Have items in stock.

Alex E. le

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Le client n'a pas laissé de commentaire.

Franklin T. le

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This team did not check mileage, gas levels or check to see if the rented pads were accounted for to close out transaction with me onsite. Took the keys and just said "thanks". Took close to 24 hours to close out the rental in computer system. I was concerned enough I contacted UHaul 1-800 number to ask this location for a receipt on my behalf. I have since received this receipt and fortunately mileage and gas levels etc. matched my data.

Cliff W. le

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Le client n'a pas laissé de commentaire.

kristen D. le

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Le client n'a pas laissé de commentaire.

kevin D. le

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Only issue we had was with the uhaul website

derrick S. le

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Had to go another location to pickup a truck which put me behind schedule big time. Lost about two hours that effected my return time to houston to take care of other business making me late. Customer at second location was fine

Tareq S. le

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I had a blowout on the freeway thanks to customer service for sending road side assistance quickly

Fardin A. le

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Le client n'a pas laissé de commentaire.

Bradley W. le

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None

greg G. le

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...

Christina B. le

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Le client n'a pas laissé de commentaire.

julie B. le

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Le client n'a pas laissé de commentaire.

Laura R. le

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Le client n'a pas laissé de commentaire.

Tim D. le

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Le client n'a pas laissé de commentaire.