Évaluations des clients Valero

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Valero

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Chantte M. le

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Le client n'a pas laissé de commentaire.

debbie R. le

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The truck I paid for and my Son and significant other picked up was not even checked out by the man running the service station, And, trying to take care of the Uhaul customers, too He was rude and told my Son to just estimate how many miles he would use and sign the the form. As soon as he left his girlfriend told him that his back lights were not on. He had his lights on and should have lights, but he had none. They tried the blinker lights, and brake lights. Neither of them worked either.There was no answer when they tried to call the office so they filled up the truck and got some rest and got up to unload it into the storage room they had to rent. He told us we couldn't get the pods you have. When the man finally got back in touch with us, he didn't should have gotten in touch with me but instead he got in touch with the young ones and she said hello and he said to her. " Just bring my fucking truck back if u don't like the way it works.?" God forgive me for having to use that word. If they didn't HAVE TO BE OUT OF THE HOUSE IMMEDIATELY BECAUSE HER STEP DAD HAD CLAIMED HE HAD A DIFFERENT WILL THAT HER MOM LEFT BEFORE HER DEATH. SO THE JUDGE SAID NO ONE CAN LIVE IN THE HOME UNTIL HE MAKES A RULING. I BELIEVE UHAUL IS A DECENT COMPANY AND I BELIEVE YOU WILL DO THE RIGHT THING IN THIS MATTER. THE INTIRE EXPERIENCE WAS HORRIBLE FOR ME AND FOR MY SON WHO IS A GENTLE AND SWEET CHRISTIAN AND WAS DEVASTATED BY THE WAY THIS TREATED THEM. HE GOT ANGRY AFTER THE MAN USED SUCH FILTHY LANGUAGE WHEN TALKING TO THE LADY HE LOVED. THE WHOLE THING WAS BAD, REALLY BAD.

Billy W. le

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Le client n'a pas laissé de commentaire.

Steven H. le

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It was closed when I returned the unit and there wasn’t a drop box for the key. Poor lighting

Valentina S. le

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Le client n'a pas laissé de commentaire.

Christine S. le

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Le client n'a pas laissé de commentaire.

Ali M. le

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Le client n'a pas laissé de commentaire.

Johnothan H. le

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Le client n'a pas laissé de commentaire.

Miguel S. le

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Tried to look up my information to compensate my miles but the lady back at Lorna didn’t even leave a note in my file he even had me calling to get it fixed but it was after hours very friendly guy and treats people with respect

Betty S. le

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Renting a moving van or truck usually means you will be moving something heavy. I had NO idea the 10 foot truck did NOT have a ramp. We had to lift furniture from the ground into the truck. Might want to inform ignorant customers.

James B. le

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The agent was very courteous and professional.

Allen K. le

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He just told me drop off keys and get out the store because he was fussing with his and he have time for me so left. Find someone else to rent ya'll u-haul

JOY P. le

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Le client n'a pas laissé de commentaire.

Richard B. le

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No improvement at all. The next customer should expect 1st class ser vice!

Samantha D. le

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The whole rental process was surprisingly easy. We will definitely rent from Uhaul Again.

Brianna C. le

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Le client n'a pas laissé de commentaire.

Hector R L. le

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Le client n'a pas laissé de commentaire.

Pam C. le

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Le client n'a pas laissé de commentaire.

Peggy P. le

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Mr harsh was excellent and explaining the process and I really appreciated all his help he was able to give me. He was very knowledgeable also in hooking up the trailer and checking everything. I really appreciated him!

jamie H. le

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Le client n'a pas laissé de commentaire.

James M. le

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The people were some of the most friendly I have ever met at a U-Haul location. I stood around just talking to them for 5-10 minutes even though I had a 400 mile round trip to take. Should I need a U-Haul again I know where I’m going!

KATE U. le

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Le client n'a pas laissé de commentaire.

darlen F. le

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Le client n'a pas laissé de commentaire.

James C. le

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Le client n'a pas laissé de commentaire.

Harolette S. le

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Le client n'a pas laissé de commentaire.

Bobbie C. le

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Le client n'a pas laissé de commentaire.

Lisa N. le

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Excellent service. Very friendly!!

Davis U. le

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Le client n'a pas laissé de commentaire.

rick J. le

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great people and a great place to rent from.

rick J. le

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Le client n'a pas laissé de commentaire.

WILLIAM W. le

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Yes