Le client n'a pas laissé de commentaire.john M.
Customer Reviews for Valley Pool & Spa
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Hudson, WI 54016
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 6h pm
- Sam : 9h am à 5h pm
- Dim : 12h pm à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The trailer exterior was dirty. I would think it jadent been power washed for several months. I have pics. I was also concerned by the dozen or so damage stickers. I made a thorough photo doc of all the undocumented damage, to be sure I would not be charged. The return drop off in Phoenix went very well. Great service, five minutes, plus helped directing us to a local destination. I like Uhaul.Dean S.
Le client n'a pas laissé de commentaire.John W.
Le client n'a pas laissé de commentaire.Ken H.
Little better internet would make the place top notch7Richard K.
Le client n'a pas laissé de commentaire.Monica J.
Le client n'a pas laissé de commentaire.Javin-Machaias H.
Le client n'a pas laissé de commentaire.Tina D.
Quick and easy. Nice Staff, very helpful.Jeffrey P.
Le client n'a pas laissé de commentaire.GREGORY P.
Le client n'a pas laissé de commentaire.jennifer W.
They were training in new people as I understand you need to, when someone needs their truck to move it's not the best time to do so. Waited 15 minutes just to get my keys. Just not professional at al.Alycia H.
Le client n'a pas laissé de commentaire.Sharon k O.
Le client n'a pas laissé de commentaire.Brett Q.
Nothing you're doing all you can right now I'm very satisfied with the experienceMichael P.
Le client n'a pas laissé de commentaire.Joseph K.
Le client n'a pas laissé de commentaire.Chad S.
Le client n'a pas laissé de commentaire.Sarah D.
Le client n'a pas laissé de commentaire.Jacob T.
Le client n'a pas laissé de commentaire.Javin-Machaias H.
Le client n'a pas laissé de commentaire.Jeffrey B.
Le client n'a pas laissé de commentaire.Jeff B.
The was snow on the windshield that i had to brush off this should have been ready for me to just drive away and there was trash in side the cabDawn D.
Le client n'a pas laissé de commentaire.lisa T.
Very nice place and very friendly people to work with, thank youRicky D.
Great experience!chuck W.
Easy and friendly, that's all I ask and it wasRick V.
Le client n'a pas laissé de commentaire.Adam D.
Le client n'a pas laissé de commentaire.Zach S.
Make sure that everyone has the same information one person tells you that it can be done then after you are done with the rental someone else will charge you a complete different fee so that the bill is higher and because you used it you have no choice but complain and they just sit back and laugh because they made more money for them and your out of luck because everything works in their behalf I WILL NEVER USE THIS COMPANY AGAIN AND IF I HEAR THAT SOMEONE IS THINKING ABOUT USING IT I'LL TELL THEM TO FIND SOMEPLACE ELSE!Boyd W.
Kind em0loyeeJane R.
Le client n'a pas laissé de commentaire.Phyllis W.
Le client n'a pas laissé de commentaire.Steve M.
Le client n'a pas laissé de commentaire.Alice J.
Le client n'a pas laissé de commentaire.Lesley C.
Excellent experience !!Naomi G.
Le client n'a pas laissé de commentaire.robert H.
Le client n'a pas laissé de commentaire.robert H.
Everything went very smoothly. The online check in is a real time saver!Matthew S.
Le client n'a pas laissé de commentaire.Kermit C.
Le client n'a pas laissé de commentaire.Louis J.
Your app is totally useless! I was picking up the van after hours and it took me 1 hour and 45 minutes until I left the site with the van. Your app and registration process was totally out of sync. If it hadn't been for someone in the Live Verification division who walked me through the process after it even took him three attempts, I would have never gotten the vehicle. Again, your app is worthless!!!!!John S.
Charging an additional 7 $to rent the dolly thats already in the truck that you're overcharging me for. Really?Amy C.
Le client n'a pas laissé de commentaire.James W.
Le client n'a pas laissé de commentaire.jerry H.
I understand risk measures due to COVID but put in place a phone system or customer care system that allows you to operate while taking your precautions. Your phone did not work, I wasn't able to receive a receipt for checking in the trailer because no one took the time to do so.Jeffrey H.
Reserving a van on-line was easy and quick. Van was clean and in great shape. Dropoff was easy and quick, no need to wait while for an inspection. The only suggesting would be to allow updating of my reservation online. I wanted to shift it out 30 mins and had to call UHaul for support (which was great and the update to the new time took less than 20 seconds to complete).John F.
missing bolt in door latch that made it dangerous to use. I called and was told I needed to call "roadside service" and I did, sat on hold for 30 minutes and hung up and decided to find a hardware store and replace the missing bolt myself. Did just that, drove home and emptied the trailer, removed my bolt and returned trailer with details about this also. I can't believe this location is renting equipment without even inspecting and making sure its safe!!!!Kari P.
No issue at allGregory S.
Le client n'a pas laissé de commentaire.Bernard B.
Always a pleasure to rent from these folks! Newer trucks and high standards of customer service make them my go-to!!Lisa D.
Le client n'a pas laissé de commentaire.Leona B.
Le client n'a pas laissé de commentaire.Thomas L.
The rental was very quick and easy. When I got there I checked in over the phone and a gentleman was out to help me right away, he was very helpful and knowledgeable. The equipment was in top notch shape and the return was simple as can be.Nathan G.
Le client n'a pas laissé de commentaire.Melissa S.
The uhaul location and truck were excellent. The internet interface was a problem, I was unable to complete the rental online after time I gave up and called uhaul, waiting on the phone for ~20 minutes to finally set up the rental with an agent. I thought I was done, when I received the agreement the pickup time had changed from 6:30 AM to 1PM !? I tried logging in to my uhaul account and it showed I had no rental scheduled!? I then attempted to online chat, the chat person couldn't help me change the time but gave a number to non 800 number to call. I ended the chat, poof all the typing was gone... I didn't write the number down and searching the website, I couldn't find the 414- schedule number. Again I have to call and wait for an agent, As I'm talking with an agent I am suddenly cut off and returned to the uhaul main menu and again have to wait for an agent. I finally get it arranged. By this time all my plans and schedule had changed, this cost me time and money, that is why I have spent so much time on this review!!CARL H.
Everything went great!! Don't change a thing!! Awesome place to rent from!!Brent A.
Le client n'a pas laissé de commentaire.bruce H.
Le client n'a pas laissé de commentaire.doug G.
Very courteous service and easy to get rental completedDenise C.
Stacey does a great job and I'm very satisfied with this round at U-Haul.Joe T.
Le client n'a pas laissé de commentaire.DANIELLE D.
My original pickup was River Falls, WI went to pick up truck and they had no truck. They were very good at finding me a truck. It took about an hour but it was in another town. The extra milage I had to pay was just about exactly the extra miles used because we had to drive the truck back from where I picked it up to River Falls. If you contract a truck and it is confirmed you expect it to be there.Shari B.
Le client n'a pas laissé de commentaire.James S.
Le client n'a pas laissé de commentaire.Steven S.
Instead of starting with the truck at half full, start it at full with gas.Dennis M.
Le client n'a pas laissé de commentaire.Al S.
Le client n'a pas laissé de commentaire.Mary L.
Le client n'a pas laissé de commentaire.ROB M.
Le client n'a pas laissé de commentaire.Catherine W.
Return went smooth. No issues. Very convenient location.TariAnn T.
My entire experience was great! I called in a last minute panic needing a truck and was helped immediately! They had a truck ready to go and was able to do everything at a distance. AND service was friendly! Great work!!!Sarah H.
Unable to deal with people. Location makes you use the drop box even during business hours.jessica T.
Valley Pool and Spa is a great place to do business. They are kind to me and work to maintain a great rental location. I'm a return customer and will continue to return.Jon S.
Rep greeted me outside. . He was short, but in a very friendly manner, I'm sure he sensed I was exhausted from my long drive.RYAN D.
Le client n'a pas laissé de commentaire.Ann O.
Le client n'a pas laissé de commentaire.Bradley K.
Le client n'a pas laissé de commentaire.Matt K.
The 26' truck was very clean, very low miles, worked perfect for our 1 200 mile journey. We had no problems with making the reservations, the pick up location or the vehicle. Je les recommande fortement.Joel C.
Le client n'a pas laissé de commentaire.Dan G.
Clean inside windows Oil drivers door hingesRobert S.
Prices was the best deal in town, I would give preferred to use the Regal car wash location for pickup and drop off (Just because it's easier to find) but theY only had smaller trucks.Wayne S.
Le client n'a pas laissé de commentaire.David B.
Le client n'a pas laissé de commentaire.Blake S.
Le client n'a pas laissé de commentaire.Brian Z.
Checking in equip was a major pain on line. No help at drop off pointCraig J.
The location was fine and they helped me out. But when I placed the reservation that got all screwed up and I wasn't able to get my order till 2 hours after I needed it. I even got an email saying you would be ready at 10 but it was set up for 12:30. Not even sure why.Amir T.
Le client n'a pas laissé de commentaire.jonathan H.
Le client n'a pas laissé de commentaire.Samantha S.
This was a tough rental due to Covid requirements. Original pick up location was revised. Could not enter location and had to do everything on my cell phone. Trailer worked well. Can't wait to try again under circumstances.Michael O.
When I showed up to this location to pick up my uhaul trailer, the store was not allowing customers inside of the building due to COVID19, which is understandable. But as a result, I was made to say my credit card information out loud in front of three other customers and an employee which I was not comfortable with. There ought to be another solution to this problem.Cassandra H.
Le client n'a pas laissé de commentaire.Julie C.
Bad experience all around with uhaul and this location, credit cards kept being denied, contract wasn't explained, uhaul check in and out is confusing, uhaul nickels and dimes you for everything. Picking up truck took over a half hour.David M.
Le client n'a pas laissé de commentaire.Mallorey K.
Le client n'a pas laissé de commentaire.Sten H.
Le client n'a pas laissé de commentaire.Timothy S.
None. The service was very professional and courteous.Terry B.
Friendly , clean trucks , seamless transaction..JAMES P.