Customer Reviews for Valleymax Express Services
(U-Haul Neighborhood Dealer)

9 évaluations

3252 Lancaster Dr NE   Salem, OR 97305

(503) 363-7477

Heures

  • Mon–Tue
    De 10 h am à 6 h pm
  • Mercredi
    Fermé
  • Thur–Sun
    De 10 h am à 6 h pm

Services dans cet établissement :

Pour nous contacter

(503) 363-7477

3252 Lancaster Dr NE
Salem, OR 97305

Services dans cet établissement :

Heures

  • Mon–Tue
    De 10 h am à 6 h pm
  • Mercredi
    Fermé
  • Thur–Sun
    De 10 h am à 6 h pm

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

She was very friendly and helpful..

SHELLY PAULINE C. 
Évaluation :
5

Excellent customer service at Valleymax Express, I have rented from other Uhaul locations but it was always something… example; person behind the register acting like you are getting the rental for free. I am a customer of ValleyMax for life.

Julio L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nathaniel M. 
Évaluation :
4

Difficult to find, needs more signage or more specific directions online

benjamin J. 
Évaluation :
5

Absolutely fantastic people work here. Trying to navigate the on-line reservation system was a challenge I decided to do an in person rental at a different store. I received an email verification from uhaul that had multiple equipment options as discussed at the time of that visit. I was unable to make changes to those reservations on-line. I called this store and they were able to make the changes I needed. From that first phone call through picking up my truck and finally checking it back in I was treated with remarkable kindness and respect. Everything was explained clearly and professionally. Merci.

BRIAN P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joel B. 
Évaluation :
5

Staff were very friendly and helpful. U-haul uses lots of technology and that is a challenge for some of us - appreciate that this location was helpful to still make the experience work.

Rich M. 
Évaluation :
1

This location had no after hours key drop box. I was routed here, completed the drop off process, and then had no where to put the key. There was even another customer in the parking lot with the same problem. Plus no one picked up when we called uhaul. We wasted an hour after a long day and then had to take the key home with us and return it the next morning. The return process wasted at least 2 hours of the weekend after an extremely long moving day. It was awful and we were angry.

Shawn P. 
Évaluation :
3

The U-Haul signage on the store front was not very visible.

Nancy R. 
Non les évaluations ont été soumises pour cet établissement.

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