They called us threatening to call the sherif even though we thought we paid for extra days we were also willing to pay for another day. This day I fell very ill and was at the doctor which is why I missed the 11 am drop off. The girl there was very rude and when checking the truck in she told us the price and asked us if we had money on the card provided as if we would provide a card without funds. She kept calling my husband while we were unloading telling him to hurry up because she â€œhad places to beâ€. Very rude.Jeffrey H.
Customer Reviews for Valrico Mini Storage LLC
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.ANGELLA T.
Make sure the vehicles are properly serviced. The truck that I rented vibrates, almost shakes, constantly. May need brakes, front tires or balancing but it's bad.LEOPOLDO C.
Le client n'a pas laissé de commentaire.CATHERINE B.
Staff was very thorough, friendly and efficient.FREDRIC W.
The return was very fast and the personnel was very friendly and helpful keep up the great customer serviceALEJANDRO M.
Le client n'a pas laissé de commentaire.Neal C.
Le client n'a pas laissé de commentaire.Gerald H.
We rented a truck and there were blood stains in it upon pickup. We rented a unit and my husband was told the hole would be fixed in unit and to not worry. My husband visited the unit today and our items are covered in mold and ants. He mentioned the smell is awful from rat feces. A lot of our items are wet from the leak as well.Brandon N.
The location is difficult to get into and out of with large moving vehicles. The aisles between storage units are narrow and bumpy. I understand it's hard to keep leaves off of the equipment but it looked like it hadn't been cleaned for days. The A.C. was little to none. It blew hot air the whole way. The air outside was colder!Anthony B.
Le client n'a pas laissé de commentaire.ROBERT H.
Paige, at the receiving end of my contract was the most awesome uhaul agent I've ever dealt with in 40 plus years!!! Thanks Paige ( spelling?)DAVID H.
Le client n'a pas laissé de commentaire.Everett T.
When a customer orders a dolly, pads and other extras MAKE SURE THESE ITEMS ARE IN THE TRUCK!Peter B.
A better way to measure the miles done by the customerMichael L.
Online check out was horrific and cost us time that we could have been moving.Beth M.
I paid for a dolly and they did not provide us one. The location we dropped the truck off at said they were unable to refund because it was not local.Kimberly B.
Le client n'a pas laissé de commentaire.Greg H.