I don't ask for a coverage and they automatically add the for service !!Trevor W.
Customer Reviews for Value Home Furniture
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Clyde W.
Le client n'a pas laissé de commentaire.DE LENEICE C.
Le client n'a pas laissé de commentaire.Derek A.
Le client n'a pas laissé de commentaire.kinta W.
There is no need for improvements. The customer services was AWESOME!!!Mona E.
Le client n'a pas laissé de commentaire.jorge V.
I don't understand the overnight charge of $20 dollars. From where's coming.ROSA S.
I was not told that rental Fee for the weekend doubles. I will not be back to rent from this company.Ametra H.
Le client n'a pas laissé de commentaire.Brigette C.
Le client n'a pas laissé de commentaire.Cottion R.
Le client n'a pas laissé de commentaire.Bryan R.
Le client n'a pas laissé de commentaire.esteban C.
Le client n'a pas laissé de commentaire.Tamika G.
This was worse experience I've ever had and I will never rent from this location again. My money was stolen my Uhaul charging me a charge that was uncalled for and ridiculous. I own a moving company and I will never provide services for that area ether. I'm reconsidering my involvement with the company as a whole.Ryan R.
Le client n'a pas laissé de commentaire.LISA B.
Le client n'a pas laissé de commentaire.Daniel M.
At this U-Haul location the staff were very nice and helpful. I would recommend this location. You can also shop for home furnishings while you are here.Earlene R.
Le client n'a pas laissé de commentaire.David H.
Le client n'a pas laissé de commentaire.IDA I.
Le client n'a pas laissé de commentaire.Kamilah C.
This location is 45 minute drive farther than where i reserved. They did not have packing materials inorderd bc they dont have any. Had to spend another 30 minutes to drive to a store that did. Steering wheel at 2 oclock instead of 12. Right rear wheel had to be replaced next morning during load - had expensive team of 4 movers on a break to allow mechanics to fix adding $250 expenses bc lost time.Mark D.
This location & others as well, but this location ALWAYS putting on extra charges or something the not accurate.timothy J.
Le client n'a pas laissé de commentaire.FREDERICK E.
Everting was excellentteresa C.
Le client n'a pas laissé de commentaire.Maurice C.
The customer service was outstanding. I truly appreciated the services.William N.
Le client n'a pas laissé de commentaire.dana M.
Le client n'a pas laissé de commentaire.lawrence W.
Just continue your great customer service, and the truck was clean with great a.c.Effrem A.
Very goodLeopoldo A.
Nice vehicle, good customer service.Keith W.
Le client n'a pas laissé de commentaire.ebony A.
Le client n'a pas laissé de commentaire.Anthony R.
What you can do to improve to make sure your fuel tank is at least on half of tank and also when you ask for a dolly and it says that it's in stock to make sure it actually isSavannah F.
Le client n'a pas laissé de commentaire.Terri M.
Don't shop here.Whitley B.
Le client n'a pas laissé de commentaire.Donnell S.
The cost wasn't clear, in addition to this I was charged the same price for an eight hour reservation that I would have been charged for a 24 hour reservation. Between the ambiguous rental charges, unclean truck and not so warm customer experience I will be choosing another brand next go round.Patrick W.
CLEAN THE VANKIMBERLY F.
Lazy, poor service and dingy 10 out of 10 DONT RECOMMEND.Eshantae F.
Le client n'a pas laissé de commentaire.Natalie Rochelle N.
Great staff. Took care of all the paperwork in a few minutes.FRANK L.
Le client n'a pas laissé de commentaire.JIMMIE D.
Le client n'a pas laissé de commentaire.EBONY C.
I love the service. The young lady made it happen for us. She fixed the schedule and made my daySUNNI P.
The sales associate was very professional and supportive. Only concern, I needed the rental before 10:00 am.John C.
Le client n'a pas laissé de commentaire.Carlos R.
Staff was very nice and Cordial ..BRENDA M.
Le client n'a pas laissé de commentaire.tracy W.
Le client n'a pas laissé de commentaire.Patrice R.
Clean and sanitize the equipment before use.ANTHONY J.
Rented me a van truck that smelled like dog poo. Hair was all over the seats. Im allergic to dogs cats. I call her to tell her she admitted to know about the smell. I really needed this van. Upon return she told me she wasn't giving me a refund. The truck smelled fine now. You know I was upset. Im not expecting free but I should've been compensated in a way you'd want me to come back and give better reviews. Her attitude was so what. Not coolShirley R.
Desk people are friendly & professional. Great place for U-haul truck rentals.Ivanhoe H.
I was charged for gas we put back in and the mileage they charge me for was complete wrongRHONDA D.
Le client n'a pas laissé de commentaire.FLOYD M.
The service served my needs excellent.ROOSEVELT Y.
Le client n'a pas laissé de commentaire.Jesus H.
Le client n'a pas laissé de commentaire.Teesha N.
The first van we were given filled with dry mud, we requested another. The second van was littered with trash tucked underneath the seats and between compartments. There were several roaches seen in the van and later on some of our belongings. The worst experience ever, if it's not an actual U-haul facility beware.Tina T.
When I went to my original location to pick up the van, it was not there and I had to be sent to another location way out of the way to get my rental. The fact that I was not notified beforehand was disappointing> I won't Uhaul again if I don't have toDaniel B.
Great overall experience!Deirdre S.
Le client n'a pas laissé de commentaire.LATRICE T.
Clean the inside of the truck. Fix the engine light.Derrick D.
Check them gas tanks cause as I went to put the gas back I used, It ran out on the ground cause I guess it was already full, but the gas hand said different & my gas went all on the ground & I told the store & y'all still charged me for gas which was unfairDebra B.
Le client n'a pas laissé de commentaire.Rogrika D.
Nice spot, also can get furniture ... calm setting ... I'd recommendnneka P.
The truck was ok yes I'll rent againjanis W.
Le client n'a pas laissé de commentaire.Kenyatta T.
Clean the truck.Fannie E.
Le client n'a pas laissé de commentaire.BRANDON T.
LOVE LOVE 💘Victoria T.
Everything Went wrong from the Original place I was supposed to pick The truck up To the 2nd place That wasn't open on time. I got the truck After 10 o'clock And was originally supposed to pick it up at 8.JEFFERY F.
Le client n'a pas laissé de commentaire.JOANN E.
I was sent to another location where no one was there and I felt like I was set up like was going to get rob. Then when I returned back to 67 location wasn't a friendly atmosphere.Valerie L.
It was a quick in and out experienceSpencer J.
I tried to return the truck on the U-Haul app and everytime i put the miles in and it said that it was less than I checked out with! I was not supposed to be charged the $20 convenience fee for an error in the app! And I put more gas in than I left with also!!Sophia B.
Truck wasn't clean miles was wrong and gas was wrong I will never go back to this location customer service was horribletashina W.
Le client n'a pas laissé de commentaire.Sheryl A.
Le client n'a pas laissé de commentaire.ida I.
Overall experience was pretty good however I felt that the interior of the Cargo van could have been cleanerjerome B.
Le client n'a pas laissé de commentaire.wilfrido D.
My experience was great keep up the good worksean R.
Le client n'a pas laissé de commentaire.yolanda H.
The young lady was very nice to us greeted us with a wonderful smilevictoria T.
Location and staff were horrible very unprofessional and very very disorganized and super filthyEsbeidy P.
Please improve The rude regional manager and please help the customer more and with no attitudeChristina L.
They had on paper that the gas was at 3/8 when I got in it was only at 1/8th I had to go straight to gas station I left it back where it was when I got it and they charged me $16 and change because they had it wrong also shoes and cigarettes where in truck when I got in also told me it was 0,6 cents a mile never told me about a $20 after hours feeSabrina A.
A previous customer had just returned the truck before renting it out to me. Wasn't cleaned nor disinfected.alan C.
Le client n'a pas laissé de commentaire.Michael M.
Le client n'a pas laissé de commentaire.marnita R.
Make sure that the gas is at a quarter tank because when I drove off immediately went to E.And the vehicle wasn't cleaned insidegerald W.
Get more local locationCHANDRA L.
Make sure the app is app works for all phonesNATE W.
The outside of the store was very dirty garbage all in the parking lot and the truck it self needs work it blew out hot air instead of cold air when we turned on the air conditioningmary L.
Le client n'a pas laissé de commentaire.Veronica G.
Le client n'a pas laissé de commentaire.ida I.
Make sure the vehicles are clean.Cedric W.
Was not Fully clean in the back of the vanLannie A.