Customer Reviews for Value Home Furniture
(Concessionnaire U-Haul dans le voisinage)

172 évaluations

6701 S Western Ave   Chicago, IL 60636

(773) 753-0505

Heures

  • Lun - sam : 10h am à 5h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(773) 753-0505

6701 S Western Ave
Chicago, IL 60636

Services dans cet établissement :

Heures

  • Lun - sam : 10h am à 5h pm
  • Dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

JOANN E. 
Évaluation :
3

I was sent to another location where no one was there and I felt like I was set up like was going to get rob. Then when I returned back to 67 location wasn't a friendly atmosphere.

Valerie L. 
Évaluation :
5

It was a quick in and out experience

Spencer J. 
Évaluation :
4

I tried to return the truck on the U-Haul app and everytime i put the miles in and it said that it was less than I checked out with! I was not supposed to be charged the 20 $convenience fee for an error in the app! And I put more gas in than I left with also!!

Sophia B. 
Évaluation :
1

Truck wasn't clean miles was wrong and gas was wrong I will never go back to this location customer service was horrible

tashina W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sheryl A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ida I. 
Évaluation :
5

Overall experience was pretty good however I felt that the interior of the Cargo van could have been cleaner

jerome B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

wilfrido D. 
Évaluation :
5

My experience was great keep up the good work

sean R. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

yolanda H. 
Évaluation :
5

The young lady was very nice to us greeted us with a wonderful smile

victoria T. 
Évaluation :
1

Location and staff were horrible very unprofessional and very very disorganized and super filthy

Esbeidy P. 
Évaluation :
3

Please improve The rude regional manager and please help the customer more and with no attitude

Christina L. 
Évaluation :
2

They had on paper that the gas was at 3/8 when I got in it was only at 1/8th I had to go straight to gas station I left it back where it was when I got it and they charged me 16 $and change because they had it wrong also shoes and cigarettes where in truck when I got in also told me it was 0,6 cents a mile never told me about a 20 $after hours fee

Sabrina A. 
Évaluation :
2

A previous customer had just returned the truck before renting it out to me. Wasn't cleaned nor disinfected.

alan C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

marnita R. 
Évaluation :
4

Make sure that the gas is at a quarter tank because when I drove off immediately went to E.And the vehicle wasn't cleaned inside

gerald W. 
Évaluation :
3

Get more local location

CHANDRA L. 
Évaluation :
5

Make sure the app is app works for all phones

NATE W. 
Évaluation :
2

The outside of the store was very dirty garbage all in the parking lot and the truck it self needs work it blew out hot air instead of cold air when we turned on the air conditioning

mary L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Veronica G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ida I. 
Évaluation :
3

Make sure the vehicles are clean.

Cedric W. 
Évaluation :
5

Was not Fully clean in the back of the van

Lannie A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

vivian D. 
Évaluation :
2

Clean the trucks mine smelled of urine and they told me its a 200 $cleaning fee but it wasn't clean when I got in.

Deonte A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jermaine C. 
Évaluation :
5

Everything was excellent

Dennis H. 
Évaluation :
1

The receptionist was rude and there was cords on the floor i all most tripped and I'm 6mos I felt cheated out of my money and I will not be using uhaul again

Rena B. 
Évaluation :
5

The cargo van I used had specs of wood or old leaves in the back of the van. Other than that this U-Haul rental location and equipment was excellent. I already recommended it to my sister.

Antarius H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Castrodero C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa L. 
Évaluation :
3

Did not even ask for a drivers license. The truck reeked of smoke.

Andy G. 
Évaluation :
5

Was treaty with awesome professionalism. ?????

rafael G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

cameron L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose A. 
Évaluation :
5

Keep up current service.. No changes needed.

Ricardo B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Samuel P. 
Évaluation :
2

Truck cab smelled of Marijuana . was nervous to use truck , but had absolutely no choice but to use truck, had to move . voiced my concern to Uhaul Customer service and they didn't care. All about profit !!!! Go to Penske or Home Depot instead !!!!

Shaneice S. 
Évaluation :
5

Very professional and courtesy..

robert J. 
Évaluation :
1

Don't over charge them like they did me

Monica S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Luis R. 
Évaluation :
5

Excellent service à la clientèle. Keep it that way. They're very friendly understanding and easygoing Looking forward to needing them again

Joshua P. 
Évaluation :
3

service light on vehicle . Wait long

Ronald N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tonya F. 
Évaluation :
5

Customer service was excellent.

HERBIE T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

wendy C. 
Évaluation :
5

Merci

LINDA T. 
Évaluation :
3

Move visible signs for Uhaul rental.

Veronica N. 
Évaluation :
5

Bien

Garland L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sandra H. 
Évaluation :
1

You reassigned me to a different pickup location than the one I chose. What was the point of asking me to select a location more than a month in advance if you were not going to honor it? That was an infringement on the contract I agreed to-- including the price. If you were going to reassign me to the UHaul location that best suited YOU, the cost should have been significantly lower.

Rachel S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

vaixha W. 
Évaluation :
5

Thomas was an amazing acomidater. He worked with me on many levels! I greatly appreciate his service and would recommend anyone to do business with them on account of this man.

marchae M. 
Évaluation :
4

The service I received was very good I was treated great nice friendly people who worked with me

Theresa M. 
Évaluation :
1

The customer service was not what i expected The store kept telling me that my truck was canceled . Come to find out it was reserved under my son's name instead of mine. They was no concern. Just your truck was canceled by uhaul and said that had no more trucks available. After being in the phone with customer service trying to verify my son's driver's licenses when received the call from the store pick up. So i got a late start to my move. They were no apologies or any discounts. They even call themselves locating another uhaul location but we would only get it till 4. That was not acceptable. Then on top of the suggestions no one attempted to look like they were putting the order in for me to rent a uhaul truck. No i would never suggest this location for a uhaul. I was so disappointed with this reservation

Jeffery B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gregory J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RITHA S. 
Évaluation :
1

Nothing against the furniture store, they made me feel a lot better going in there. Uhaul canceled my reservation without my knowledge. I went to pick up my truck at 6:45 for the 24/7 pick up and wasn't able to access anything online. After getting hung up on numerous times from uhaul customer service I gave up. At 8:30!!!! I sat there trying to get answers and was tossed around like a rag doll. Yes I acted crazy on the phone. Only because my day was suppose to start at 7 and we have to get the truck from the location at 12. Totally ridiculous. When I got there to get the truck the manager of the store said my key was there the whole time. So what was the run around about uhaul?? Never again.

Courtney P. 
Évaluation :
3

I believe these small trucks are riged to go up miles that shouldn't be up to how far they go every other block is not a mile.

Joanie H. 
Évaluation :
5

I had no problem with the location I had problems with the customer service and the online service I was not able to get the key

Carlos M. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

john A. 
Évaluation :
5

Very Nice Service. My 26 feet Truck was awesome...only 168 mile were on it.

Syed R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Vivian B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ratcliff L. 
Évaluation :
4

My only complaint throughout this whole process was that the inside of the truck had all the remnants of the previous drivers. As a professional driver, it made my flesh crawl. I didn't smoke, or eat in the truck and if I had I would have cleaned up behind myself. You should implement this as a rule or pay an additional fee to have someone clean for them. Jmo!

elizabeth G. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Darlene G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Valerie A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

andrea S. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Marshey M. 
Évaluation :
3

The truck need to be serviced

Ernest M. 
Évaluation :
4

Truck was dirty when i picked it up and got charged for.cleaning.

Kinnesha H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cesar S. 
Évaluation :
3

I got a horrible allergy attack due to the cabin of the truck smelling like cigarettes. You should charge a fee for customers bringing back your trucks smelling like death so you can clean them. Should people want to smoke in their personal vehicles, great that's your personal vehicle. Don't submit everyone else to that. Additionally, the app was not responsive and said my reservation was not completed, so I had to go inside which bypassed the whole point of using the mobile app.

Norman L. 
Évaluation :
3

Your prices deceive people, it said one thing on the truck, and price is way more than that..But over all it served it purpose..

Spain M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Sekani R. 
Évaluation :
4

Very friendly service and helpful

cesar S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Antonette W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RENADA R. 
Évaluation :
1

Customer service was terrible, the representative was unprofessional and Mean! I will never go back unless the rep is gone and I receive better service.

Darrin W. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Darnell J. 
Évaluation :
5

Excellent service à la clientèle

Darrin W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher T. 
Évaluation :
5

This location was fine the problem was customer service at gage park I was told one thing and I had to deal with a rate that that would end up more expensive and smaller truck. I did one trip with the truck and did the rest with our cars. It made my day longer.

Manny O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Davenia S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tanisha G. 
Évaluation :
5

Had a great rental experience here. Highly recommend for anyone in the cape coral fl area. Great people and friendly staff

Travell J. 
Évaluation :
4

S.O.

SANDRA H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tanisia B. 
Évaluation :
5

Explain to then how to charge the customer since I was charged twice!!!

Angela L. 
Évaluation :
5

Would not change a thing the employer was very good at serving me and making me feel comfortable with the rental I love the service and I will always come back to then that's how you do Customer consuming

claudette G. 
Évaluation :
1

2 incidents happened.. Number 1.... I was locked out of my uhaul on accident.. I call were i rented they said they have no spare key....why wouldn't you have a spare key.. Makes no sense at all so 75$ came out my pocket to get it unlockedl!!!! Number 2. I was told i would get a discount if i bring back a quarter tank. Because when. Received the uhaul it was basically on empty....I did and received no discount.. Never will i go there for any uhaul needs.....

Christopher E. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Arthur H. 
Évaluation :
4

Back compartment was dirty.

Laura M. 
Évaluation :
5

Some confusion on where to park the truck and the hours on the website don't reflect the latest time to drop the truck off since it's part of a furniture store. However, the ladies there were very nice.

Mandy L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ilia R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jasmine B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

zarran M. 
Non reviews have been submitted for this location.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

Retour
Haut de la page