Évaluations des clients Value Home Furniture
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Value Home Furniture
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LINDA T. le
Thank You
Veronica N. le
Move visible signs for Uhaul rental.
Garland L. le
Good
Rachel S. le
You reassigned me to a different pickup location than the one I chose. What was the point of asking me to select a location more than a month in advance if you were not going to honor it? That was an infringement on the contract I agreed to-- including the price. If you were going to reassign me to the UHaul location that best suited YOU, the cost should have been significantly lower.
marchae M. le
Thomas was an amazing acomidater. He worked with me on many levels! I greatly appreciate his service and would recommend anyone to do business with them on account of this man.
Theresa M. le
The service I received was very good I was treated great nice friendly people who worked with me
Jeffery B. le
The customer service was not what i expected The store kept telling me that my truck was canceled . Come to find out it was reserved under my son's name instead of mine. They was no concern. Just your truck was canceled by uhaul and said that had no more trucks available. After being in the phone with customer service trying to verify my son's driver's licenses when received the call from the store pick up. So i got a late start to my move. They were no apologies or any discounts. They even call themselves locating another uhaul location but we would only get it till 4. That was not acceptable. Then on top of the suggestions no one attempted to look like they were putting the order in for me to rent a uhaul truck. No i would never suggest this location for a uhaul. I was so disappointed with this reservation
Courtney P. le
Nothing against the furniture store, they made me feel a lot better going in there. Uhaul canceled my reservation without my knowledge. I went to pick up my truck at 6:45 for the 24/7 pick up and wasn’t able to access anything online. After getting hung up on numerous times from uhaul customer service I gave up. At 8:30!!!! I sat there trying to get answers and was tossed around like a rag doll. Yes I acted crazy on the phone. Only because my day was suppose to start at 7 and we have to get the truck from the location at 12. Totally ridiculous. When I got there to get the truck the manager of the store said my key was there the whole time. So what was the run around about uhaul?? Never again.
Joanie H. le
I believe these small trucks are riged to go up miles that shouldn't be up to how far they go every other block is not a mile.
Carlos M. le
I had no problem with the location I had problems with the customer service and the online service I was not able to get the key
Syed R. le
Very Nice Service. My 26 feet Truck was awesome...only 168 mile were on it.
elizabeth G. le
My only complaint throughout this whole process was that the inside of the truck had all the remnants of the previous drivers. As a professional driver, it made my flesh crawl. I didn't smoke, or eat in the truck and if I had I would have cleaned up behind myself. You should implement this as a rule or pay an additional fee to have someone clean for them. Jmo!
Ernest M. le
The truck need to be serviced
Kinnesha H. le
Truck was dirty when i picked it up and got charged for.cleaning.
Norman L. le
I got a horrible allergy attack due to the cabin of the truck smelling like cigarettes. You should charge a fee for customers bringing back your trucks smelling like death so you can clean them. Should people want to smoke in their personal vehicles, great that's your personal vehicle. Don't submit everyone else to that. Additionally, the app was not responsive and said my reservation was not completed, so I had to go inside which bypassed the whole point of using the mobile app.
Spain M. le
Your prices deceive people, it said one thing on the truck, and price is way more than that..But over all it served it purpose..
cesar S. le
Very friendly service and helpful