Le client n'a pas laissé de commentaire.
Patricia M.
Customer Reviews for Value Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Make sure the U haul has been maintained. Battery not dead. Attached lock works.
Francis S.The "Self Serve" process took over an hour. We paid for this time as our charges were started when I had made a call to rent the truck. The system is cumbersome and very time consuming. The return process was a bit easier.
Mark N.I was charged a $14 safe move fee that I did not agree to or authorize!, it just showed up on the bill through email.
BRUCE R.New guy. Didn't rent to us. We had to go to the Wabash Ave location and a field Mgr helped us. Right now I'm not happy because my credit card looks like it's being charged 3 times. I'll be calling.
Brenda W.The truck I rented smelled really bad in the cargo space and in the cab. I used a Swiffer wet jet to clean out the back before and after moving stuff to try to help with the smell but it was still pretty bad. I had issues getting into the truck to get the keys when I picked it up and when I called for help the representative I spoke with said I would have to wait at least another half hour before I could get the truck when I had already been at the location for half an hour trying to figure out how to get inside it. I am not very pleased with how this rental went and I more than likely won't be using that location ever again.
Kirstin M.Friendly and helpful staff
Franklin B.