Lisa always provides excellent customer service : She is definitely an asset to your team : Thx U-HaulAndonella M.
Customer Reviews for Value Store It Pembroke Park
(U-Haul Neighborhood Dealer)
Pour nous contacter
Pembroke Park, FL 33009
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 9h am à 6h pm
- Dim : 10h am à 2h pm
Heures d'ouverture spéciales
- 8/13/2022 - 12/31/2022: Fermé
- habla español
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Keep it upâ€¦ Awesomeâ€¦Nothing to complain.EDVENS R.
Small leak in roof and why was there $9,87 added to priceDaniel M.
Le client n'a pas laissé de commentaire.Vladimir F.
Le client n'a pas laissé de commentaire.Lisa F.
Was afraid to go somewhere other than a Uhaul owned location, but the lady there was a pleasure to work with, and the van was in perfect shape and worked out perfectly for what I needed. Five stars+William T.
Great customer service was provided at this location...edward Z.
Nothing further to add at this time...Edward Z.
After contacting the local rep to let her know that I had a unexpected issue that would cause me to delay my return, she was very rude and disrespectful over the phone with me. Also, instead of offering me a solution, she raised her voice saying that if I was not returning the truck by the time that I was due, she was going to charge up to $150 as inconvenience fee. Didn't get her name but was a black female working at the Value storage location where I picked up and returned the truck. Further more, she didn't apologize at the time that I returned the truck. Understand that she doesn't work for U-Haul but she didn't represent your company with respect and professionalism.Alexsander P.
Lower the mileage rate to thirty cents a mile.Genius K.
Le client n'a pas laissé de commentaire.Aristides T.
Le client n'a pas laissé de commentaire.ALIX J.
Excellent service, thanksALEJANDRINA C.
Le client n'a pas laissé de commentaire.Roy A.
Service is excellent indeedMaria T.
Le client n'a pas laissé de commentaire.Oleg V.
All the gals at the front desk are professional, friendly and efficient. As well the location is pleasant and well keptPETER G.
Great. Staffelbert M.
I never received my emailed receipt and I need this for an expense report, please helpPhillip P.
Was charged for stuff i never receivedErica G.
Le client n'a pas laissé de commentaire.danny C.
Have a vacuum built inside or have one around inside of the facility for the customers to use because there was either human or dog hair on the seats when i rented a cargo van.GeniusH K.
VERY organized and friendly staff .... the two gals ... as well the office is clean and nicely appointedPETER G.
Le client n'a pas laissé de commentaire.VIKTOR G.
Le client n'a pas laissé de commentaire.celine L.
Le client n'a pas laissé de commentaire.Jeff E.
Le client n'a pas laissé de commentaire.Darryl G.
Got the equipment from Hallandale the lady was very nice excellent service would surely go there again 100 %Sharmin N.
It would be nice to have a wal on rail like all the other uhaul trucks have.Tally C.
Le client n'a pas laissé de commentaire.Giovanni G.
The ladie that works there it was very helpful and show me every detail of the rental truck. I really appreciate that time she took because is the first time that I rent a truck.Judith P.
Was awesome, perfect as it is.JONATHAN L.
Employ More worker's like Mrs. Lisa!!!! Phenomenal at Her tasks!!! 25â¹ THUMBS UP TO LISA!! Thank's again LISA!!!!!! You're the Greatest 😍 Your Girls were very Helpful TOO!! Thank You ALL!!! 😎👍VICTOR G.
The attendant is very kind!Norton F.
The truck itself was fine. There was no garbage or anything but there was a strange smell inside and roaches in the passenger side door area. The receptionist that helped me was excellent.Michael L.
Continue offering the best service possible to clienteleLucy A.
Le client n'a pas laissé de commentaire.Bekbol A.
I order a Uhaul to be self serve at 11:30 am and the key was not in the box and the Uhaul office door was lock. It was a inconvenience for me to wait until the associate come back to receive the key.KELLINE P.
Best customer service you can find in all Hallandale period!!!!!.Michel M.
Le client n'a pas laissé de commentaire.AUGUSTIN C.
Excellent service, manager and chris were exceptionalMaria M.
The staff was very friendly and professional. They really made me feel very welcomed as soon as I entered the facility and it was very clean too. I will most definitely be back and I will recommend my family and friends. THANK YOU!!!LINDA P.
They had a van ready to go for me at the last minute. Got me out of a big jam. Kay was extremely nice and professional.Francisco S.
You hit my car while it was in your parking lot. I'll be calling the police again tomorrowRoman B.
Stop with e mail that does not apply. Made first res and confirmed email then get ready e mail had wrong date and time already missed. Had to start again Agent could not reschedule then more useless emails from youLaurence G.
Le client n'a pas laissé de commentaire.AUGUSTIN C.
Absolutely nothing this was easy efficient and your team at this location was extremely professional and so very kind. I'm truly gratefulLaura B.
Truck was very clean , staff on-site was amazing and very attentiveReymy C.
Le client n'a pas laissé de commentaire.William S.
Le client n'a pas laissé de commentaire.Markensly E.
Lisa was very helpful and was able to find what I needed. Thanks Toscha B.
The dolly wasn't in truck upon remote rental, no problem. Kay did a great job with me returning the dolly... late. Thanks uhaul. Gave me a receipt. Kay took everything from start to finish with a gracious spirit to serve. Thank you KAY for brightening the end of my moving with a smile!Solomon N.
Diana was super professional, extremely knowledgeable, and just a pleasure to deal with. She is an asset to you.Anthony C.
Le client n'a pas laissé de commentaire.Eugene R.
Le client n'a pas laissé de commentaire.Sharron J.
Everything was perfect!ambrose A.
Le client n'a pas laissé de commentaire.mary L.
This storage is amazing value store in Hallandale the personal who works there are beyond and above. Plus they have the U haul rental ,which is amazing . Right there a wonderful service . I give them 10 very nice . Very satisfied DULCE C.
The young woman, Lisa, was amazing! Very attentive, friendly, and knowledgeable.Amanda S.
Le client n'a pas laissé de commentaire.Washington F.
The trucks cabin was in very poor shape, visor was partially ripped off and it was unsafe as it blocked my view when driving. Terrible experience. Who is in charge of maintaining the trucks? That said, the facility was clean and the attendant was very friendly. The problem was the truck's cabin.Juan A.
Lisa is great...Rancel R.
Le client n'a pas laissé de commentaire.Anton S.
The truck I rented looked well maintained. Though, did not have a driver visor. The booking process was faulty both online and with the Uhaul locations. I had to drive more miles because this new location was farther than one originally booked. I'd like a manager to call me and offer me a discount for my purchase. Merci.RAYMUNDO G.
Le client n'a pas laissé de commentaire.DMITRY R.
The manager at this location is wonderfulBrittany P.
Le client n'a pas laissé de commentaire.Lakeila M.
Customer service was fantastic at location. Very happy experience ....Michael F.
Le client n'a pas laissé de commentaire.THIERRY E.
Everything was perfectDANIEL M.
I've return the van with a lot more gas that it had when I rented, ariund $ 30 more and they didn't give me a discount. And the price of the van was a daily rate and they were pushy about the return time because they were going to rent to someone else.Michele B.
Thank you it was excellent serviceCESAR D.
The customer service was bad I felt like they had no care for the customers needs I felt like then they went against uhuauls mottoZETA B.
Le client n'a pas laissé de commentaire.KAREN G.
Le client n'a pas laissé de commentaire.Lami D.
I walked in and immediately got the help I needed. It's like I went in for 10 minutes and was out. I really did appreciate how the young lady help me at the front desk she so nice and helpful thank you guys so muchNavarro B.
Le client n'a pas laissé de commentaire.Shafik N.
the two employees there were very professional and great to work with.robert M.
Le client n'a pas laissé de commentaire.Marva R.
Le client n'a pas laissé de commentaire.MUSYA B.
Best Uhaul location I have ever use so far, thank you for an amazing serviceCRISTIAN R.
This is the best U-Haul experience I have ever had.don R.
My grade of excellent is based on services received by agent who checked me in (sorry can't remember her name) Professional, friendly, efficient, knowledgeable and overall an asset to your business.I will recommend and select your location only based on her excellent servicesElba M.
Le client n'a pas laissé de commentaire.Ephraim M.
Le client n'a pas laissé de commentaire.Eric B.
Staff is rude. Both ladies that attended me were unprofessional. The truck smelled like a dumpster and had roaches crawling all inside wile I was driving. Trucks are all old and ran down. Avoid uhaul at all costLuis J.
Nothing great customer serviceOSCAR B.
The personnel there is amazing very helpful and knowledgeable Really really recommend it.hernan R.
The girl at the counter tried to charge us $300+ more than what I had been quoted.Donald S.
Le client n'a pas laissé de commentaire.marisol O.
The only misunderstanding I had was I was told it was twenty cent per mile. I went over ten miles and they charge me one dallar and ninteen cents per mile. Which it went up from 50 dollars to eighty dollars. Thank you for your time in this matter.Karen C.
Lisa and Rey did a fantastic job setting me up with a storage unit and a U-Haul truck. Truck was clean and the AC was cold. Great experience overall!!!Patrick L.
Nothing. Lisa made everything easy and was very customer oriented. I originally reserved a cargo van but the van had a flat tire on the previous rental and the spare was on. Lisa called to let me know ahead of my pickup time and wanted to make sure I was safe , so she upgraded me to the next size vehicle. Excellent customer service!!!Ryma R.
Wow just great service will come back.michel M.
Top shelf of the service world!!!CARL W.
Great service, I really liked!!! Thank you very much!!!Volodymyr N.
Le client n'a pas laissé de commentaire.Javier M.
Lisa was very helpful. I missed my reservation time and she called to confirm I was still getting the Vehcile Her customer service was the best I've had in a long time..ruskin A.