I order a Uhaul to be self serve at 11:30 am and the key was not in the box and the Uhaul office door was lock. It was a inconvenience for me to wait until the associate come back to receive the key.KELLINE P.
Customer Reviews for Value Store It Pembroke Park
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Pembroke Park, FL 33009
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 9h am à 6h pm
- Dim : 10h am à 2h pm
- habla español
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Best customer service you can find in all Hallandale period!!!!!.Michel M.
Le client n'a pas laissé de commentaire.AUGUSTIN C.
Excellent service, manager and chris were exceptionalMaria M.
The staff was very friendly and professional. They really made me feel very welcomed as soon as I entered the facility and it was very clean too. I will most definitely be back and I will recommend my family and friends. THANK YOU!!!LINDA P.
They had a van ready to go for me at the last minute. Got me out of a big jam. Kay was extremely nice and professional.Francisco S.
You hit my car while it was in your parking lot. I'll be calling the police again tomorrowRoman B.
Stop with e mail that does not apply. Made first res and confirmed email then get ready e mail had wrong date and time already missed. Had to start again Agent could not reschedule then more useless emails from youLaurence G.
Le client n'a pas laissé de commentaire.AUGUSTIN C.
Absolutely nothing this was easy efficient and your team at this location was extremely professional and so very kind. I'm truly gratefulLaura B.
Truck was very clean , staff on-site was amazing and very attentiveReymy C.
Le client n'a pas laissé de commentaire.William S.
Le client n'a pas laissé de commentaire.Markensly E.
Lisa was very helpful and was able to find what I needed. Thanks ðŸ˜ŠToscha B.
The dolly wasn't in truck upon remote rental, no problem. Kay did a great job with me returning the dolly... late. Thanks uhaul. Gave me a receipt. Kay took everything from start to finish with a gracious spirit to serve. Thank you KAY for brightening the end of my moving with a smile!Solomon N.
Diana was super professional, extremely knowledgeable, and just a pleasure to deal with. She is an asset to you.Anthony C.
Le client n'a pas laissé de commentaire.Eugene R.
Le client n'a pas laissé de commentaire.Sharron J.
Everything was perfect!ambrose A.
Le client n'a pas laissé de commentaire.mary L.
This storage is amazing value store in Hallandale the personal who works there are beyond and above. Plus they have the U haul rental ,which is amazing . Right there a wonderful service . I give them 10 ðŸ'very nice . Very satisfied ðŸ'ðŸ'DULCE C.
The young woman, Lisa, was amazing! Very attentive, friendly, and knowledgeable.Amanda S.
Le client n'a pas laissé de commentaire.Washington F.
The trucks cabin was in very poor shape, visor was partially ripped off and it was unsafe as it blocked my view when driving. Terrible experience. Who is in charge of maintaining the trucks? That said, the facility was clean and the attendant was very friendly. The problem was the truck's cabin.Juan A.
Lisa is great...Rancel R.
Le client n'a pas laissé de commentaire.Anton S.
The truck I rented looked well maintained. Though, did not have a driver visor. The booking process was faulty both online and with the Uhaul locations. I had to drive more miles because this new location was farther than one originally booked. I'd like a manager to call me and offer me a discount for my purchase. Merci.RAYMUNDO G.
Le client n'a pas laissé de commentaire.DMITRY R.
The manager at this location is wonderfulBrittany P.
Le client n'a pas laissé de commentaire.Lakeila M.
Customer service was fantastic at location. Very happy experience ....Michael F.
Le client n'a pas laissé de commentaire.THIERRY E.
Everything was perfectDANIEL M.
I've return the van with a lot more gas that it had when I rented, ariund 30,00 $ more and they didn't give me a discount. And the price of the van was a daily rate and they were pushy about the return time because they were going to rent to someone else.Michele B.
Thank you it was excellent serviceCESAR D.
The customer service was bad I felt like they had no care for the customers needs I felt like then they went against uhuauls mottoZETA B.
Le client n'a pas laissé de commentaire.KAREN G.
Le client n'a pas laissé de commentaire.Lami D.
I walked in and immediately got the help I needed. It's like I went in for 10 minutes and was out. I really did appreciate how the young lady help me at the front desk she so nice and helpful thank you guys so muchNavarro B.
Le client n'a pas laissé de commentaire.Shafik N.
the two employees there were very professional and great to work with.robert M.
Le client n'a pas laissé de commentaire.Marva R.
Le client n'a pas laissé de commentaire.MUSYA B.
Best Uhaul location I have ever use so far, thank you for an amazing serviceCRISTIAN R.
This is the best U-Haul experience I have ever had.don R.
My grade of excellent is based on services received by agent who checked me in (sorry can't remember her name) Professional, friendly, efficient, knowledgeable and overall an asset to your business.I will recommend and select your location only based on her excellent servicesElba M.
Le client n'a pas laissé de commentaire.Ephraim M.
Le client n'a pas laissé de commentaire.Eric B.
Staff is rude. Both ladies that attended me were unprofessional. The truck smelled like a dumpster and had roaches crawling all inside wile I was driving. Trucks are all old and ran down. Avoid uhaul at all costLuis J.
Nothing great customer serviceOSCAR B.
The personnel there is amazing very helpful and knowledgeable Really really recommend it.hernan R.
The girl at the counter tried to charge us 300 $+ more than what I had been quoted.Donald S.
Le client n'a pas laissé de commentaire.marisol O.
The only misunderstanding I had was I was told it was twenty cent per mile. I went over ten miles and they charge me one dallar and ninteen cents per mile. Which it went up from 50 dollars to eighty dollars. Thank you for your time in this matter.Karen C.
Lisa and Rey did a fantastic job setting me up with a storage unit and a U-Haul truck. Truck was clean and the AC was cold. Great experience overall!!!Patrick L.
Nothing. Lisa made everything easy and was very customer oriented. I originally reserved a cargo van but the van had a flat tire on the previous rental and the spare was on. Lisa called to let me know ahead of my pickup time and wanted to make sure I was safe , so she upgraded me to the next size vehicle. Excellent customer service!!!Ryma R.
Wow just great service will come back.michel M.
Top shelf of the service world!!!CARL W.
Great service, I really liked!!! Thank you very much!!!Volodymyr N.
Le client n'a pas laissé de commentaire.Javier M.
Lisa was very helpful. I missed my reservation time and she called to confirm I was still getting the Vehcile Her customer service was the best I've had in a long time..ruskin A.
Lisa is amazingRAUL R.
Just keep doing same service. Was very pleased and surprised with professional people there. Will stop by again 100 % if I'll need to rent a car. Lisa Figueroa made a perfect job!!!! Thank youVALENTIN K.
I felt safe returning the vehicle after hours. Parking lot was well lit with activity around.Meloni P.
Le client n'a pas laissé de commentaire.Kisha A.
Staff was nice and kind. Fast ServiceLisa F.
Lisa was amazing. By far one of the best customer service representatives I have ever encountered. It is because of Lisa that I didn't just cancel my reservation and go with a different company for my needs. U-Haul needs to fix their systems to make it so that issues can be fixed at the time of pickup. The services promised through the app were non existent. I was expecting a seamless transaction with the U-Haul app and the app failed me. Thankfully Lisa is amazing and knows how to make a customer feel valued and keep them wanting to come back.MATTHEW R.
Le client n'a pas laissé de commentaire.Ursula A.
Le client n'a pas laissé de commentaire.Joseph M.
Review truck return policy before rental.Patricia M.
Le client n'a pas laissé de commentaire.Philippe L.
Le client n'a pas laissé de commentaire.Mainor J.
Nothing negative to say! Lisa was so nice, patient and professional. She gave us the best customer service and I really appreciate her kindness towards us.Marie L.
Le client n'a pas laissé de commentaire.Pedro C.
Both employees i dealt with were friendly, helpful and very knowledgeable. I would definitely recommend this location to a friend or family.Edgar C.
The van had low pressure warning light for the tires and low windshield wiper fluid...Joseph S.
Le client n'a pas laissé de commentaire.Jean B.
Lisa was fantasticYves R.
Le client n'a pas laissé de commentaire.Mihkel M.
Le client n'a pas laissé de commentaire.Jeffrey M.
Le client n'a pas laissé de commentaire.Arsen A.
Le client n'a pas laissé de commentaire.ANTONIO O.
Le client n'a pas laissé de commentaire.Adrian O.
Le client n'a pas laissé de commentaire.Ruben G.