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I had a discount code which the UHaul app took when I was comparing rates but when I went to reserve the truck, I was only quoted to rack rate which was considerably higher. I will think twice before renting from UHaul again based on this experience. Over the years, I have rented several trucks and trailers from UHaul but this rental left a very bad impression.
Nothing at all. Gret vehicle. Wonderful accommodations by manager and cordial customer service.
Uhaul of Elizabeth NJ is the BEST UHAUL IN USA!!! THANKS 😊. THE MANAGER OMAR AND STAFF SO PROFESSIONAL!!! TY!!!
Friendly service at location.
Great experience!
Truck was extremely dirty, windshield wipers were broken. Trash all inside of truck. Truck was not cleaned at all and smelled like cigaret smoke.
keep up the same service
Value StoreIt is incredibly well run for a storage facility. It appears they extend this to their involvement with U-Haul.
Customer service was great I would definitely recommend
The rep at the location was very friendly and helpful. Very easy rental experience.
These guys are great!
The representative at this location was knowledgeable and pleasant. He made it very easy.
Thanks
Everyone was professional and amazing.
A little more leg room for tall people.
Excellent customer service- friendly staff - I would rent from them again and again
Well i dont know about better they where the best especialy Anne she was the one who helped us my mother being elderly, Anne was patiant and knowlagable.
You're manager Anne is awesome...very friendly, professional and knowledgeable. A great manager sets the tone for the rest of the team and she is a great manager
Everything was perfect!!
Easy and smooth...great customer service.
The manager Anne Bishop was exceedingly helpful in making my arrangements. My compliments to her customer service.
Both agents were very helpful! Thanks!!
Very disappointed in Uhaul.
They are very attentive and friendly! The explanation process was efficient and thorough!
I was over charge and i was told i didnt fill the tank to the line i got it at which is not true also was told I had more miles then predicted u got hit with 2 separated fees not happy at all
Very good service.
Great people
Very good
I'm wondering why I was charge an additional 56$ on the rental that I already paid when I dropped the U-Haul off it was in the same condition I need to have a call and someone explain this to me. Scam taking my money after I paid for it already...
Just keep giving excellent service, job well done!
Have more than one working representative, instead of having everyone wait on the one rep to finish speaking on the phone with a customer regarding a redundant conversation.
I ordered moving pads they weren't there. When I return the truck the gentleman said he would email me a receipt would show my credit for the moving pads. I never got any receipt. Not a very well-run establishment.
We had a hard time finding a location that would accept the 26ft truck. We were given a location closest to us and when we went there they turned us away, sent us down the street only to find no U-Haul location. Returned home and got on the internet to find a location. Not easy driving around streets in Fort Lauderdale in a 26ft truck.
The truck was terrible the brakes light stayed on and the truck made noise while driving even let sets belt wasn't on which it was on. called to complain closed thearlie Sunday and when I re will return the truck falstaff did not do nor say anything
Great staff at the location, great to deal with One of the previous renters must have smoked as the inside smelled like an ashtray and was a little grubby. Windows and mirrors were really dirty and I needed to wash them all before setting out on my trip
Great place, clean and the cars are new
-old truck -Was told gas tank was 7/8 ..It was not. before returning the truck back, I put $ 8 worth of gas for the 10 miles I used the truck for
Your computer system is extremely glitchy and would not accept my credit card and then my liscence because I'm from out of state. It made the check in very long
N/a
The attendant was very helpful and very concerned with my knees. I appreciate visiting with him and would like to see him again one day. May God continue to bless him and his efforts to help U-Haul customers.
The people were so friendly and kind.
I work for a non-profit and continuously need to rent cargo vans. Ever since finding this location I have vowed to never go anywhere else because they have been so easy to work with.
Great service and fortunately was there for grand opening. Music and food was great! Thank you!
Staff at Value Store It was fantastic. Both pick up and drop-off was easy...in and out in minutes.
Easy process and helpful staff
