Le client n'a pas laissé de commentaire.
Liian G
Customer Reviews for Value Store It
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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The vehicle I received had a low tire which I had to put air in it. Also there was no windshield wiper fluid and the windshield very dirty and difficult to see out of causing a hazard and distraction.
Vickie RVery courteous. Service was great! Clean truck!
Kahdijah aWider selection of trucks
UBALDO PCarlos was very polite and professional. I would definitely recommend and go back to this facility.
Maria EThe app didn’t work for me upon returning the vehicle.
Kara RService was kind considerate professional and fast Top Notch service
RAMIRO MGreat customer service and very helpful with helping me find what I need it.
Jose MPrecisión y cortesía
Roger ACharged an extra day even though the facility opened at10AM and the attendant requested drop off keys instead of checking in causing further delay
Ramon HI have just 1 extra mile and they charged me, they even recognize that I left the tank full of gas, because the gas is very expensive at this moment.
Elieser GAt the day of moving. I went to pick up the truck. I found that they cancelled my reservation and a new reservation under another name. I have reservation confirmation. If that means sth, means the country is going down and down.
ABDULRAHMAN FLove it very clean will always rent again
GEORGE NVehicle need to be inspected more periodically. There is always ways to help and improve in prices.
Bladimir JOutside of van was very dirty and padded flooring in back was ripped. Almost didn't start a couple of times.
earl mTruck was not inspected with an employee from location to confirm miles when the truck was picked up and to confirm miles when dropped off. The inside of truck was with garbage on the floor and there is an engine light on when truck was picked up.
Myriam GEverything excellent, the customer service is awesome. Thanks for everthing!!
Guillermo Vexcellent
Franky CGirl in the counter wasn’t courteous and was attending with a very bad attitude, I won’t go back to that place anymore
Ubaldo JI was charged an estimated amount. When I return it. I was charged another amount, instead of adjust the amount. In total, I was charged twice. Even, if they will reverse the estimated amount. How it comes you withdraw twice from the account!!! Then when you asked, they said " it is the system" . They forget there is Einstein Who used the system.
ABDULRAHMAN FCarolina and staff at this location very helpful and the location was very nice and super clean. Flawless
CAROLINA PHave trucks available not just Vans
BERNARD BCarlos and the entire staff provide excellent customer service. They are friendly, professional, and very knowledgeable of all their services.
ARLENE EVery organized.
Jorge TVehicle stink!!!!!
Pablo LI had to wait over 30 minutes to get the code to return the keys.
Stephanie BWant customers there is only one employee who works at the location and they close for lunch. Make receipts mandatory, I didn't get one and I didn't ask for one because I was in a rush from waiting
Daniel RI wasn't satisfied with my first experience as the van had no ac, the gas gage wasn't where they said and that cost me extra. My 2nd time the communication was better and a more friendly atmosphere.
DOREEN MService à la clientèle
Starlavon HCarlos Wong is an asset to the company in my opinion. Thank you for everything.
MARIE CTruck was so dirty and wipers doesn’t work so yesterday was raining and driving was dificult to me
Jennifer CThe van that was rented had ants all over the car on the inside.
Michael RThe rental truck had an unpleasant smell and when I returned the truck, the gas was filled above the estimated gas consumed provided by uHaul and I was still charged for 1,5 gallons. Quite disappointed.
HECTOR GThey were very nice; we were not able to bring it back the same day due to a bad storm and we could not unload the truck; they made other arraignments for the other customers waiting for truck.
Silvia QVery slow at pick-up. I didn't understand why I had to take a picture of my license with my phone when I had already handed it to the guy checking me in. Useless waste of time.
ALAN RGreat job, the cargo van was in impeccable conditions. The pick-up and drop off process amazing, fully automated.
RAUL PEl camión estaba en MALAS condiciones, el aire acondicionado estaba funcionando mal, la dirección para guiar el carro estaba mala se iba a la derecha, el frenado estaba malo, realmente no me sentía seguro manejando este camión, fue una muy mala experiencia
HINMER Rneeds more training person who handle my request didnt knew basically noting had to call and facetime witrh another location to manage from the rate equipment charges
Jose CThe truck we used needs an alignment. The steering wheel was pretty much sideways to drive straight.
Oscar GExcelente trato
Julio NAlejandro was very helpful with a last minute truck rental.
Idaliz GWith the simplicity of rending the vehicle made my life much simpler.
Patrick KVery clean vehicle was waiting and service rep was very professional! ????????????????????
bernard eI had the worst experience and I got charged $25 for cleanliness when I received the truck dirty.
Daniel GGreat Service and the guy who helped us in the front desk was very nice and explained everything
Esther FEl vehículo estaba extremadamente sucio, por café, barro, pólvo como de 1 año de no lavarlo, pintura y más, realmente desagradable subir a esa van. Mi alergia fue muy fuerte y solo la maneje así sucio por 10 minutos hasta llegar a lavarlo. La atención fue muy pobre al exponer mi preocupación por lo sucio del van. nisiquiera le dio importancia.
Patricia SGreat friendly service storage too is great with good security
Margarita OThe location was good. The young lady that helped me was very nice and pleasant. The only issue I had was with the mobile app. The process was a hassle. We cancelled the order and the young lady put it in at the store. overall it was not a bad experience.
JC LMuy profesionales el señor Carlos bien detallado todo en perfectas condiciones
Maresma M