These guys are great. Anytime you are in a hurry they get you in and right back out . The only thing I wish is that they kept moving pads to rent other then that they can't get no better. Thanks for being the best Uhaul dealers around .Brian H.
Customer Reviews for Valvoline Express Care
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Elizabethton, TN 37643
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h30 pm
- Sam : 8h am à 5h pm
- Dim : 12h pm à 3h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Matthew W.
Le client n'a pas laissé de commentaire.Kevin G.
They were very polite and helpfulPeggy G.
Joshua and Greg were terrific!Albert H.
Le client n'a pas laissé de commentaire.Christopher W.
Le client n'a pas laissé de commentaire.Edward H.
Le client n'a pas laissé de commentaire.Brian C.
Le client n'a pas laissé de commentaire.Elhannon H.
Was told the keys were under driver's seat, were not. Looked in all the trucks and found no keys. Looked everywhere and finally found keys in back of truck. That wouldn't have been a big deal but was told all paperwork would be in seat and keys under it. If I hadn't of spoken to this place on the phone about 8 hrs. earlier and was told specifically where to look, no big deal.Paul H.
Le client n'a pas laissé de commentaire.BRITTANY G.
Everything was great....from pickup to drop off.Steve S.
The gas handle was on 1/4 but they said it was 3/8. So they charged me for gas even after I put 15 in so it would be 1/4 of a tankRobert B.
Le client n'a pas laissé de commentaire.Dennis C.
Guys at the pickup/drop off location were super friendly!Glenn J.
Le client n'a pas laissé de commentaire.Eric T.
Le client n'a pas laissé de commentaire.John H.
After reserving for Johnson City TN online and checking in, I received a call the following morning that the equipment shown wasn't available. I called and spoke to a male in the Nashville office who reviewed the inventory and found it in Kingsport, he switched my reservation to them. Then the next morning at 9am I received a call that the equipment wasn't available there either! I called the dealer in Elizabethton directly. They had the equipment, I picked it up there. They were professional and friendly. I have rented from U-Haul for decades, at least a dozen times. The online reservation and check in process was an awful experience that caused me nearly 2 hours of wasted time and frustration. I will not use it again and will only reserve directly with a local dealer. As U-Haul has greatly expanded in recent years, the company needs to review its reservation infrastructure capabilities and accuracy.RONALD P.
The crew and manager at this location are so friendly and accommodating. They always have the right equipment for what we need and its always clean and ready to go. They are by far the best in the area.Nichole B.
It was a drop off after hours.DEBRA S.
Le client n'a pas laissé de commentaire.Rhonda P.
A bigger parking lot like the parking lot next door where you are at. Rent a office space in the corner of the strip mall where the Kohl's where at.James M.
Price was high. Almost backed out. The trailer is a bit heavy for size. Couldnt believe how expensive was for 1dayLarry M.
Always professional and courteous.Todd H.
Everyone so nice to deal with.Shirley G.
Excellent customer service A++Robert T.
Le client n'a pas laissé de commentaire.jessica V.
Le client n'a pas laissé de commentaire.Richard D.
Dropped off the truck a little past closing time and the gentleman who worked there was still there. He was very friendly and helpful.kenneth G.
Le client n'a pas laissé de commentaire.william S.
Le client n'a pas laissé de commentaire.Robert T.
Le client n'a pas laissé de commentaire.MICHAEL L.
Le client n'a pas laissé de commentaire.Nicky W.
Very nice peoplePatricia J.
Le client n'a pas laissé de commentaire.David H.
Very friendly and helpful!KARA M.
I was supposed to pick up my U-Haul on the 22nd when I went in to confirm he said I could pick it up tonight before I no extra charge. That was a lie. He tried to put my destination for drop-off almost 60 miles from where I was moving to when there was a low U-Haul location right down the road. So not only did they charge me for an extra day but they charge me for the extra mileage. Very disappointed.Brenda G.
Upon arriving on moving day was advised there was a mechanical problem with truck intended for my reservation (in short). The manager provided me with another truck that was larger and didn't charge any more $. I was so happy & releaved to know my move could continue. Thank you all so much !!Tracie V.
Le client n'a pas laissé de commentaire.Terry G.
they were very helpful.Russell T.
Le client n'a pas laissé de commentaire.Christopher W.
Anytime i need a truck or a trailer I will go to this location. Very impressed.Justin M.
Le client n'a pas laissé de commentaire.DARRYL L.
Easy access and delightful experience.Ralph W.
Le client n'a pas laissé de commentaire.Brekken Q.
They were ready for me, and I was on the road in 15 minutes.Randolph E.
Le client n'a pas laissé de commentaire.JIm D.
friendly & helpfulbrian R.
Nothing at this timeDavid M.
Le client n'a pas laissé de commentaire.Curtis H.
Le client n'a pas laissé de commentaire.William P.
not one thing, this guy has it all together! You don't fix it if it isn't broke.Eddie P.
Quick, easy drop off, less than 5 min. Was great.Thomas M.
all gentlemen.. did not laugh too hard when I told them backing up was not what I knew to do well enough...Linda W.
Very good experience. Fast, polite and efficient drop off.Michael M.
Make sure you have all the info you need when you pickup your trailer you rentedYaun S.
Le client n'a pas laissé de commentaire.Mitch M.
Le client n'a pas laissé de commentaire.Andrew K.
Very helpful and friendly staffMichael S S.
I guess I was real surprised at the cost! The 29,95 $ truck cost 96,44 $! After hauling furniture for hours, most people don't look at the bill, until the next day or for me several days later. The estimated cost was 73,64 $, the final bill was 22 $higher. How come there are so many "fees" attached? I get the mileage, and taxes, but Rental fee, safe trip fee, (I purchased insurance!), environmental fee?? Come on! Everything else was great, pickup, check out, the movinghelp.com was a service I was not aware of and have already passed on to other people.Donna T.
I could've squeezed by on a 15' but took a 20' because it was available. While a reservation was made for 20, I said i might want a 15 once I looked. So, overall, you honored your agreement, but I didn't get a chance to look at the difference 1st. Excellent service, great truck. And honestly it made the move easier, so no real complaint.Josh R.
They always do a great job and instead of like the big Uhaul on north roan street they take for ever .Brian H.
Le client n'a pas laissé de commentaire.Stephanie H.
Every thing went welljohn K.
Superior service and excellent advice!Larry G.
Le client n'a pas laissé de commentaire.Bobby B.
Super helpful and very friendly.Mike C.
Just want to say â€œthank you â€œ again Greg for always being so pleasant and professional.Meta S.
Our first truck had a brake issue that was identified immediately and we were put in a new truck. Reserving and returning online was super easy. Very friendly staff.Rick G.
Clean store, quick and helpful staff. Easy rental, in and out.Jordan K.
Le client n'a pas laissé de commentaire.Peter R.
Great staff; they were very helpful, knowledgeable, and friendly. I highly recommend.Rhonda G.
Greg was fantastic. Quick to get through my paperwork, helped me understand how you hitch the trailer, and the essential rules. Will used them again.Rebecca L.
Excellent customer service!!!Robert G.
Drove in was unhooked and gonemontie J.
Very friendly and helpful.Sandra G.
Le client n'a pas laissé de commentaire.Samuel S.
Great service and quick in / outken E.
Le client n'a pas laissé de commentaire.Matthew S.
Le client n'a pas laissé de commentaire.CARL C.
Le client n'a pas laissé de commentaire.MELISSA M.
We have rented from this location several times and will continue when the need arises. Greg and his team are always friendly and courteous and our wait time is very minimal. We highly recommend this location.cindy R.
Le client n'a pas laissé de commentaire.Eric S.
Le client n'a pas laissé de commentaire.Diane W.
Wonderful courteous service. Went above and beyond to give you a great experience!Gary R.
Le client n'a pas laissé de commentaire.Wendy W.
Clean n very helpful n great customer serviceMONICA T.
Put up signs with more indication of where to drop vehicles offSavannah S.
We appreciated that the man who assisted us was wearing a mask and enforcing that anyone entering the building had a mask on. From what I could tell, all employees wear wearing masks. Much appreciated!Jack W.
They added safe move when I declined.ERIC B.
Employees we're lounging around the office. Was given the key to the truck and said it was around the back. The door on the drivers side of the truck was faulty and required extreme force to close it.Terrence W.
This whole transaction you used the wrong email or they fraudulently put it on the app with no vetting by uhaul. I am seriously considering using the SPAM act (ACMA) to follow up and also the fraudulent use of my contact information for this person.Larry B.
Le client n'a pas laissé de commentaire.PAUL R.
Le client n'a pas laissé de commentaire.Christopher R.
Location was closed on satJames B.
Enjoyed working with the folks at Valvoline Express Care. Very service oriented. Thank-you.John C.
Drop-off was quick and easy. Thank-you.JOHN C.
Le client n'a pas laissé de commentaire.CLAIRE H.
Le client n'a pas laissé de commentaire.Diana C.