Nothing! Here I was greeted with a smile and treated with complete respect and kindness. It's a very professional location. After a long and stressful drive, it was the perfect place to drop off the truck.
Luke R.
Customer Reviews for Van Isle Truck Tech
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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U-Haul directed us to this location , it was 30 kilometres away from where we were moving to and it was also closed for the long weekend and doesn't have a key drop box. The people at Van Isle were and I would still be trying to return the truck if it weren't for them, they were great but I had issues with every step of returning the truck with the U-Haul App and then the U-Haul website and when I called U-Haul for support. I was overcharged, for my rental and CDW and mileage. Fortunately the staff at Van Isle were amazing and so helpful in correcting the over charges and troubleshooting the issues with U-Haul. I can't say enough good things about the Team. at Van Isle in Ladysmith. Ultimately we were charged for exceeding our mileage which had the locations U-Haul selected for pick up and drop off, an additional 50km total, been more reasonable, wouldn't have incurred.
Morgan D.Perfect Service
Patsy C.Only issue was the uhaul system operator had trouble with slow response.
mitch W.Wayne was extremely helpful, efficient, thorough and thoughtful. I could t recommend him enough.
Thomas C.Wayne was really nice, thorough, efficient and thoughtful. Couldn't recommend him and his shop highly enough.
Thomas C.