Le client n'a pas laissé de commentaire.CÃ©dric B.
Customer Reviews for Velo Mobilite Electrique
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Since this location his not a complete U-Haul service center it was not obvious to find the business location.Sylvain L.
The location to pick up the truck was closed, although I had contacted the lady who told me that she would be there at 9h00, but could not make it because of a last minute emergency at home More over you sent me to that location which is more that 50 kilometers from my residence. I am very disappointed, and I think you should send 50$ to pay for the extra costs I had to spend. otherwise, I would not recommend your firm to anybody.Jean-Guy B.
Le client n'a pas laissé de commentaire.lucien M.
Le client n'a pas laissé de commentaire.Simon S.
Super service avec la dame qui fait la location je crois que ses Sandy 5 â˜†â˜†â˜†â˜†â˜†Roland L.
The truck brakes were inefficient! They need to be replaced! Glad we only had to drive a few miles... I've been charged a cleaning fee! We left an immaculate truck. There were some furniture pads and a dolly in the truck (we did not ask for any) and left them exactly as they were when we took the truck (pads undone). So why a cleaning fee?!!! Really disappointed in the service. A very bad experience!Anne O.
Le client n'a pas laissé de commentaire.Gerry B.
Overall U-Haul needs to improve on their design of the 4x8 enclosed trailer. When it was not loaded, it was dangerous driving that trailer. It's not balanced properly and jumps around on the ball. It sounded like the entire thing was going to detach. Basically there is no tongue weight on the unloaded trailer, which could cause problems for people who do not regularly drive trailers. Fix your design.Sarah H.
Le client n'a pas laissé de commentaire.Line F.
Le client n'a pas laissé de commentaire.Martin F.
Le client n'a pas laissé de commentaire.Marc L.
Le client n'a pas laissé de commentaire.steve F.
Le client n'a pas laissé de commentaire.claude D.
Le client n'a pas laissé de commentaire.Jeanphillipe F.
Le client n'a pas laissé de commentaire.Nathalie L.
We asked for a dolly and it wasn't there, the breaks on the truck needed a change.AndrÃ© L.
but would definetly tell them against the 24/7 programme only complication with thatetienne W.
Le client n'a pas laissé de commentaire.Abdel Rachid O.
Le client n'a pas laissé de commentaire.conrad T.
super service !Sebastien R.
Le client n'a pas laissé de commentaire.carl F.
fermÃ© alors que le commerce devait Ãªtre ouvert j ai du tÃ©lÃ©phonÃ© et pas d Internet de ma part ce qui posait un autre problÃ¨me pour le retoursylvain C.
Le client n'a pas laissé de commentaire.Robert F.
Le client n'a pas laissé de commentaire.WILFRED M.
Le client n'a pas laissé de commentaire.Mario C.
Le client n'a pas laissé de commentaire.Michel G.
You need to put jacks on your trailers.ric L.
Start and clean snow offMarilyn G.
Reduce the entire fees. There are some excessMARC F.
Worst customer service ever, go on the U-Haul on st-Louis in Gatineau, I was forced to take a 20 foot, that costed me more because the truck I had reserved wasn't actually there. I dealt with the new reservation being served my a admin that had no experience and when I brought back the Ã©quipement the guy yelled at me saying I will make you do your check out I'm not doing it for you. I had already done my check out, I'm used to u-Haul procedure. Disappointment of this rental location, not U-Haul in general.Tommy C.
It all started with my rental not being on the account associated to my email. When I tried picking up the truck could not find my reservation in my account so I had to create a new account. I was in the parking lot for 1 hour and was late for my day. Then I get in the truck and it smells and is dirty with some goo in the cup holders along with old tobacco and a chuck of left over Marijuana smoke. I've rented many uhauls with no issues but today was not a good and a discount would be appreciatedLuc D.
Le client n'a pas laissé de commentaire.Louis-Philippe L.
Try not to startle the customer by saying hello first if they are inspecting.Miguel B.
Le client n'a pas laissé de commentaire.CLAUDE B.
Le client n'a pas laissé de commentaire.Annie B.
Very friendlyDan D.
A low tyre pressure on start and was fixed right away. This was due to extreme cold weather. Excellent serviceStÃ©phane S.
Le client n'a pas laissé de commentaire.Jacques T.
Extremely friendly and knowledgeable. It was my first Time usuing U-Haul. Easy to Drive. Videos are great.StÃ©phane S.
Bon serviceSUZIE S.
Le client n'a pas laissé de commentaire.Pierre A.
TrÃ¨s bon service excellente rÃ©ceptionNORMAND H.