The key to my truck was not in lock boxes.. so I lucked up and got the truck someone was dropping off.. they still charged for the Dolly that was not in the new truck and charged too many daysAisha S.
Customer Reviews for Venture Transportation Inc
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Dolton, IL 60419
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 9h30 am à 5h pm
- Sam : 9h30 am à 1h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
My phone went dead seconds before I was to turn in the truck via the self turn in. As it was there was an attendant in the building. She was great in her costumer service and help me tremendously.Terry M.
The customer service was great there, so i wouldn't recommend any changes.RASHEEDA J.
Le client n'a pas laissé de commentaire.Scott G.
I was unaware of the self portal. Someone should have advised me of the location hours.Lashyn B.
Have somebody in the office when it's supposed to be openPatrick W.
I was charged a fuel fee even though I replaced the fuel. This place is committing fraud. I can't be the only one to whom this has happened. I will be filing a formal complaint!DAVID R.
Le client n'a pas laissé de commentaire.NICOLE B.
Nothing on your part. I just need to get adapted to using my phone to pickup and return a vehicle.Bruce M.
Worst u haul experience! The agent was an hour late, and it completely threw off my day. The truck was completely empty gas wise but they wanted me to bring it back with gas. Returning it was an hour process. Avoid this location at all cost!Quenten M.
The area manager came by and help me check in he was very friendly and courteousJOHN H.
The rate price from Chicago to Tallahassee Florida is outrages.but from Tallahassee to Chicago is half the price.something is seriously wrong. Unreal makes no sense on trailers.Angel S.
Le client n'a pas laissé de commentaire.Danita M.
Le client n'a pas laissé de commentaire.VERDINA C.
The customer svc.expierence was great,friendly, courteous. If need ever arises again for rental...this is the plc.Ill be going to....ERNESTO C.
Le client n'a pas laissé de commentaire.ANFERNEE C.
It was not the location that I desired in proximity to my home and I had to drive fairly good distance at the mileage to the initial plan no I was the size of the truck today ordered available so I was upgraded to a much larger truck which of course is heavier and required more gasJoseph M.
Truck was on empty. Zero gasolineFrancisco L.
I'm very disgusted with the charges made to my account and I will never rent from y'all again!SIOBHAN S.
More different sizes of trucks to choose fromTRACEY L.
The only way that I knew U-Haul was at the location is because there were trucks in the parking lot. I had to call and ask where is the office. The only directions I received is that it is kitty corner from US Bank.. I got the address arrived and the directory in the building does not list U-Haul or Venture on the directory so I had to go into the bank to asks for directions. The young Lady that helped us had trouble with getting her phone working properly. I called customer service to advise that the truck had been returned so that it was noted because the office was closed when I returned. My understanding of the contract and what I was billed was totally different, I feel that I was over charged as all the information was not explained to me properly. This whole experience was extremely distressing.lorea R.
Le client n'a pas laissé de commentaire.Anqela G.
The staff was great ....great communication...and very helpful ..I recommend this locationDAVID H.
Le client n'a pas laissé de commentaire.HAJI J.