Le client n'a pas laissé de commentaire.Kristina A.
Customer Reviews for Verena Automotive Inc
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.tiara H.
Le client n'a pas laissé de commentaire.Debra K.
It depends on where you live. I dropped it off after hours and I had trouble finding the key drop box.Sharon D.
Le client n'a pas laissé de commentaire.MARKD R.
The only thing I would suggest is updating the time Verena opens. It wasn't listed on the website but I assumed they would open up by 8:00 am, but they open at 9:00 am. It wasn't an inconvenience as I had a previous meeting at 8:30 and arrived at Verena by 8:50. But if one were to arrive at 8:00, expecting the facility to be open, they may get frustrated waiting an hour.SEAN V.
Le client n'a pas laissé de commentaire.Alana S.
After returning the Uhaul, I received my emailed receipt by the end of the day. Thank you for the quick and easy check-out process.Austin L.
Le client n'a pas laissé de commentaire.ROBERT G.
Nice FolksLAURA B.
Le client n'a pas laissé de commentaire.WAYNE S.
This cargo van was well maintained and a pleasure to drive and use. I loved the backup camera in the rearview mirror, extra helpful!CYNTHIA B.
I was originally supposed to pick up my uhaul at a thrift store on main st in Dunedin FL but when I arrived, there was no uhaul. I spoke with a man named Steve and he stated that building is no longer a drop off or pick up spot and he had to find me another truck. It's frustrating that being able to select that place to pick up which was more convenient for my move but instead had to drive an extra 30 minutes to a brand new destination to get a different truck. This is the first time I've used uhaul, I usually use a different company, now I know why I never used uhaul in the first place.Nicole R.
No drop box for keys when returning after hours. Unable to do a mobile check in. The owner of the car lot kept making me wait while he chatted up people browsing in the lot. I reserved a dolly and he said that he didn't have one, but he could give me a furniture dolly if he could figure out how to change it in the computer, but warned that he â€œwasn't a uhaul expert.â€TAMARA S.
Le client n'a pas laissé de commentaire.Kimberly A.
Le client n'a pas laissé de commentaire.DAVID M.
Le client n'a pas laissé de commentaire.Harry M.
I would highly recommend NOT to use this location. We were charged an extra 37 miles, a 10 $coverage fee that I had declined when I reserved the cargo van, and a 25 $cleaning fee, when the only thing we picked up was a single cardboard box. Thankfully we had pictures to prove our case, and we refunded what we were owed by U-Haul corporate office.Stewart G.
I cleaned the van before returning it and was still charged a 25 $cleaning fee. I t was at least as clean if not better than when I got it.Robert D.
Le client n'a pas laissé de commentaire.Mark S.
This site is strictly for a pickup and works well for that, the people working there were very friendly and helpful but they do not have any accessories for purchase. Turned out I needed a hitch pin and had to run to another store to purchase one.Rich T.
The online application booking for a truck was one of the worse I've ever experienced. It's horrible and overkill. Then when i got to desk it got worse. The person was great but your system sucks.Jacqueline F.
Le client n'a pas laissé de commentaire.Mina K.
How come U-Haul doesn't provide any jacks to hold up the tongue of the trailer? It took 2 employees and myself to lift up the 6'Ã-12' cargo trailer and place it onto the hitch ball because it wouldn't latch onto the receiving ball properly. That's inexcusable on U-Haul's part!HOI-LING S.
Great Service ! Very pleased ! Thanks! Have been moving with U Haul for 34 years ! Can't get no better!Clark E.
Uhaul changed pickup location. They could have picked it up for me. The office was to open at 9:00 but wasn't. I called and he came in shortly. He was apologetic & helped me. No balls for hitch were available to purchase. He was kind and directed me where I could purchase one.Charles H.
Le client n'a pas laissé de commentaire.Zelena C.
Le client n'a pas laissé de commentaire.Jeffrey D.
The owner was nice enough. But I was added safemove without knowledge. And two rental periods. But everything was sorted out right in the end.brian C.
Le client n'a pas laissé de commentaire.James S.
Although this location was able to help us and they did a fine job it was the third option that day. The first location where I originally reserved the van " accidentally gave the last van to another customer". They sent me to a second location on US 19 2 miles from them who text me they had the can and my reservation except when I got there nobody was in the office all the doors locked and lights out. I call back to the original location again who sent me to a third location who actually had a van. Overall I would give Uhaul reservations a C rating as it put me hours behind in my day and nobody seemed to care but you were happy to take my moneyJennifer W.