Évaluations des clients Vermilion Midway Mini Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Vermilion Midway Mini Storage

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Bruce C. le

Évaluation :

Le client n'a pas laissé de commentaire.

David H. le

Évaluation :

Le client n'a pas laissé de commentaire.

TONY P. le

Évaluation :

Great place! Very friendly and knowledgeable employee!

Rob K. le

Évaluation :

Le client n'a pas laissé de commentaire.

George C. le

Évaluation :

the staff is very efficient and friendly I recommend this location any time

Norma S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Cindy C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Dale O. le

Évaluation :

Le client n'a pas laissé de commentaire.

Imess L. le

Évaluation :

Don't change a thing, my service was great, clerk was great and had availability as well

Ingemar S. le

Évaluation :

Everything went smoothly. Nice staff. Thanks, Ingemar Svala

Philip W. le

Évaluation :

It was a long checkout process for dropping off a truck but people were friendly and it would be ok to try this location again in the future. It seemed well stocked on supplies.

jennifer K. le

Évaluation :

Le client n'a pas laissé de commentaire.

Dwight G. le

Évaluation :

Truck and trailer both in excellent condition. Very pleased with the rental.

mark S. le

Évaluation :

Great people to deal with.

Mary . B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Geoffrey G. le

Évaluation :

Le client n'a pas laissé de commentaire.

DANIEL T. le

Évaluation :

Le client n'a pas laissé de commentaire.

MIKE R. le

Évaluation :

Truck smelled bad from cigarette smoking. Seat was very well worn on edge, check engine light was on the whole time. Sad to say, but a fairly typical u-haul rental from my experience. Vehicle drove fine and everything worked fine.

Heather V. le

Évaluation :

I ordered the Uhaul for 3 days. Thinking I would get 3 FULL days of use. No. I was charged extra because if you select 3 days, it has to be returned in the morning of day 3. Left a bad taste in my mouth.

WILLIAM S. le

Évaluation :

Personnel at site were very nice and helpful but Uhaul (based on the scheduling personnel and policies stated by the scheduling ) lack any real customer satisfaction / customer relationship skills, and logic. Bases on this rental - dealing with the woman in scheduling (withheld name) and what she claims is uhaul policy - they have serious flaws in policy and defy any real logic when issues arise. What happened: towed a boat and extended family on vacation at the lake. Out of town, we found the local repair shop (Conrads) to be excessive so decide to trailer it back (confirmed by locals) I setup a one way rental point A to point B (about 3hrs) for $89. I planned to trailer it back to point B and return to point A to pick up the boat. Arriving at the rental location, they were very nice. They realized I was returning to get the boat and showed how I could save money if I simply pulled it back on my return. Cool. Chgd it to return same location. ( KEEP IN MIND THERE WAS ONLY ONE TRAILER AT THE PICKUP LOCATION WHICH WAS FOR MY ONE WAY RENTAL. ). I took the trailer, loaded it that evening to depart early morning ( 4 am) so I could make the return to get the family, boat, and rest of luggage, when we worked out a plan in which my nephew could haul the boat back for me. I called uhaul to chg back to one way. They stated I had to talk to scheduling - they closed at 7pm and open back up at 7 am. Explained I needed to leave at 4 am to meet return deadline. Found a way to make the orig one way work but need confirmation. They said different equipment is used for one way. I explained my orig reservation was one way and the trailer I had was that trailer as they only had one on the lot! Gentleman stated he saw it in the system but did not have access to chg it, only scheduling can do it, but in that it was the same trailer he didn't understand why it couldn't be done. Delayed departure until after 7 am. Called scheduling, who when a stated " Hi this is .... and I have a reservation" immediately said hold on and transferred me to the folks who told me to call them. Called back and she said I have your reservation in front of me. What can I do for you. Explained the situation and she said yes, but it would be 2x the normal one way rate. I asked why? She told me that they use different equipment for one way. I explained they only had one trailer and I booked it for one way - I was getting the same trailer for one way or local (return to same site) independent of local or one way. The statement then chgd to I voided the agreement to return it to local area so they had to charge me 2x the one way rate. I am on vacation, one vehicle disabled, and trying to get the everyone and thing back to point B. I travel extensively for pleasure/work and if I compare how UHaul (this individual and policy) to anyone I dealt with in a crisis situation, UHaul and this individual are the one of if not the worst I have encountered for customer service /

Amy B. le

Évaluation :

Change your website to not. E able to book trucks at locations where they aren’t available. Train customer service reps not to hang up on you while you are still talking

William M. le

Évaluation :

Not much

Adam A. le

Évaluation :

Le client n'a pas laissé de commentaire.

Dana S. le

Évaluation :

Le client n'a pas laissé de commentaire.

PAUL C. le

Évaluation :

Becca was very helpful

Henry H. le

Évaluation :

Very friendly and helpful - easy pickup and dropoff. One small glitch with the online check-in system but the invoice was corrected immediately upon raising the concern, and all went very smoothly. Will definitely rent here again.

Scott R. le

Évaluation :

Great people !

Roy A. le

Évaluation :

Friendly and efficient staff.

andrew C. le

Évaluation :

Le client n'a pas laissé de commentaire.

shelley V. le

Évaluation :

Le client n'a pas laissé de commentaire.

RICK B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Tamara G. le

Évaluation :

Le client n'a pas laissé de commentaire.

Christopher M. le

Évaluation :

Le client n'a pas laissé de commentaire.