I ordered and paid $10 for packing blankets/pads. It said that they were in the back, but it was snowing and 15 degrees outside and the latch was frozen so I could not open the back. I answers yes in the app so I could get the keys to the truck and get out of the cold. Only after I was able to get to the house and get a hair dryer to warm the latch so it would open did I discover that the blankest were not in the back.Scott C.
Customer Reviews for Verona Truck Rentals LLC
(U-Haul Neighborhood Dealer)
Pour nous contacter
Verona, WI 53593
Services dans cet établissement :
- Mon–FriDe 9 h am à 3 h pm
- SamediDe 9 h am à 12 h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The overall pickup experience was very frustrating. It was my first time using U-Haul and I had to do everything off my phone with no customer service representatives on-site to talk with. The app took forever to load. On top of all that there was not a dolly in the truck so I had to drive to a different location to get one. Once I was there they didn't even have the correct dolly so I had to take a different one. I still had to pay full price for everything. Overall, a very frustrating experience.Christian S.
Le client n'a pas laissé de commentaire.MICHAEL R.
You sneakily asked me did It want to add insurance twice, a d charged me twice for it, my dad used his credit card to purchase the rental, and you took advantage of him... Shame on you!Michael D.
Le client n'a pas laissé de commentaire.PETER B.
Le client n'a pas laissé de commentaire.Michael P.