I do wish a dolly would have been included with rental fee instead of being extra.Debra J.
Customer Reviews for Vicious Automotive
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Crestview, FL 32536
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lundi au vendredi :
9h am à 12h pm / 1h pm à 5h pm
- Samedi et dimanche :
12h pm à 5h pm
Heures d'ouverture spéciales
- 12/24/2021 - 12/26/2021: Fermé
- 12/31/2021 - 1/2/2022: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.ALEXYS R.
The trailers need to have a built in crank Jack for issues such as flat tires or vehicle changes.BARTON G.
Le client n'a pas laissé de commentaire.FABRICIO C.
Le client n'a pas laissé de commentaire.DANIEL K.
Le client n'a pas laissé de commentaire.JOHN A.
Le client n'a pas laissé de commentaire.ROBERT S.
Share your knowledge of picking up truck after hours with your customer, I wasn't told that I would need to give 2 references to be called until after I had sit there for an hour trying to get registered on line. I was told someone from Uhaul would call me the day before my rental to go over everything and I received no calls, costed me more money and timeMONICA G.
Le client n'a pas laissé de commentaire.JAMES M.
Le client n'a pas laissé de commentaire.ROBERT B.
Thank you guys it was great! The person at front desk was very nice and helpful.ANATOLIE M.
When I initially made my eservation, I picked a pick up time of 0730. The next day the system updated reservation to a different location and pickup time, 0930, which I was fine with. When I showed up at 0930, I realized my new location didn't open until noon on Saturdays, which upset me because I trying to get move done that day. When I returned at noon, I found out my reservation was cancelled because it had surpassed the 2 hr after pickup time. This was a crap experience and I will not recommend it to anyone else nor will I use it again.TIMOTHY M.
This location has a great customer service people are always friendly that's the way a good business should be run .SERGIO M.
Le client n'a pas laissé de commentaire.OLAN B.
Le client n'a pas laissé de commentaire.SERGIO M.
Le client n'a pas laissé de commentaire.BROOKLYN T.
Unfriendly staff.Jonas M.
It would be nice if there was an instruction after reservation confirmation that you'll need to download the app in order to get the truck and submit ID. I was very frustrated when I went to go pick up the truck and had to call customer service (which hung up in my face twice) and she had to tell me what to do. It made me late for my appointment.Dary L R.
Le client n'a pas laissé de commentaire.JAMES P.
Very helpful and courteous.Larry H.
Le client n'a pas laissé de commentaire.FRANK C.
This site was absolutely amazing. They were professional and very helpfulMARK M.
Despite the double booking of the van, they were very helpful in keeping me informed as to it's ETA. Great team here!MCCARTNEY S.
Good customer service. Noisy background. Very clean trailer.ALLEN W.
Very pleasant experience. Friendly staff and nice equipmentGREGORY M.
Excellent service à la clientèleRYAN P.
Le client n'a pas laissé de commentaire.LIONEL L.
Le client n'a pas laissé de commentaire.JOSEPH M.
This was the original drop off location when we booked. Our location was changed to some other place AFTER we turned the uhaul and keys in. And we got ATTITUDE FROM HELL from the M and M place. And then we got charged 33 bucks and change! For what! Yalls fuck up? I don't think so. I will be calling corporate as I have screenshots from when we booked! And contacting my bank. I won't use Uhaul ever again in my life. This was a total nightmare. And the customer service sucked. 3 phone calls. 2 hours of waiting ON THE PHONE. Never again.Chadwick W.
Le client n'a pas laissé de commentaire.BYRON L.
Le client n'a pas laissé de commentaire.Robert K.
I would Not recommend Anyone renting from Uhaul! We rented a 26' truck on a sat. Couldn't pk it up til 12. Returned the truck the Same day at 930 in the evening, put key in key box as instructed!!! The next day, we unexpectedly found 2-days of charges on hold in our bank!!!!! The owner of business we rented the truck from corrected this error, but Uhauls main office Continued to try and charge us for another day and added a bunch of fees including a 30 $late fee, totaling like 95 $!!!!!!!! And then when you call uhaul to talk to a Real person on the matter, your on hold for over hr and half, so you end up just hanging up!!!! Do Not Debby from Uhaul!!!!!!!!RICHARD M.
I spent about 10 minutes and I was on the road with the trailer. Completed the online reservation and check in prior and was out the door in minutes. AwesomeJames D.
Don't charge them an extra 20 $when the price was guaranteed at 54 $.KEVIN W.
Upgrade computer equipment, had to redo contract twice due to computer freezing up. Young lady was very accommodating and polite, stayed with it right up till I pulled out .CHRISTOPHER M.
The Mgr or employee was rude and has no time to help, said he was busy doing other things. Cashier didn't take time to look for other drop off locations and couldn't hardly hear her. Not professional.RONALD P.
Di not spend a lot of time there to rate this location.DANIEL F.
Le client n'a pas laissé de commentaire.PATRICK B.
Nothing ,service was excellentMARK H.
Nice person checking us in but he had to keep resubmitting the reservation over and over again and finally was able to submit it.GARY Y.
waited 30 minutes before being waited on for the pick up of the trailerRICHARD B.
Le client n'a pas laissé de commentaire.LAWRENCE F.
Le client n'a pas laissé de commentaire.Oliver A.
Le client n'a pas laissé de commentaire.PHILLIP A.
I did not order the 8 $/day insurance on the trailer I reserved. When picking up the trailer the printer was not working so they said they would email me a copy of the receipt without mentioning the price or else I could have caught it there. When returning the trailer they told me the final charge which was 18 $more than expected, they said they would fix it. Nothing was fixed and I was billed the full amount. I then emailed UHaul when I received the final statement and did not get a response as of yet. Hopefully it will be fixed.Thomas Z.
Le client n'a pas laissé de commentaire.EMILY D.
Great ExperienceJAMES D.
Le client n'a pas laissé de commentaire.KURT B.
Not my first rental but my first thru this vendor. All was smooth and went as expected. No suprises.LOUIS S.
I was charged triple the original quote price from my first location. They didnt pull the truck around for me. The original trailer i had signed off on being in good condition hadnt been tested S it wasnt hooked up to the truck yet. Had to switch to a trailer with damage i was unable to report. Caused a bit more stress for everything.SKYLER H.
Le client n'a pas laissé de commentaire.TIMOTHY M.
Le client n'a pas laissé de commentaire.BRIAN M.
I was charged 429,16 $ for nothing! I didn't damage the truck and took pictures of all the damage prior to driving off the lot. Even customer service said I took excellent pics. I also had insurance so even if any damage took place I should have never been charged. The location even said the refunded me and never did. As a single mom who just moved this is unacceptable on every level. I can't even buy groceries for my familyHOLLY P.
Great Service at this locationSTEVEN S.
Le client n'a pas laissé de commentaire.DAVID M.
Le client n'a pas laissé de commentaire.WILLIAM S.
Very nice and approachable! Excellent service!Gregory B.
Le client n'a pas laissé de commentaire.ANGUS F.
Le client n'a pas laissé de commentaire.RICHARD F.
Le client n'a pas laissé de commentaire.ROBERT F.
Le client n'a pas laissé de commentaire.JOHNNIE W.
Le client n'a pas laissé de commentaire.Donald H.
The young lady , was very cordial, professional & courteous!! A pleasure to deal with both on the phone & in person...ROBERT M.
Le client n'a pas laissé de commentaire.Trey M.
Le client n'a pas laissé de commentaire.Michael N.
Le client n'a pas laissé de commentaire.ANAYA B.
Easy pick up. Super easy return. Details of contract explained very well.ANDREW R.
Le client n'a pas laissé de commentaire.Travis G.
Le client n'a pas laissé de commentaire.Richard S.
Le client n'a pas laissé de commentaire.RICHARD M.
We reached the dropoff after hours and the manager was still willing to help us.Jennifer B.
Le client n'a pas laissé de commentaire.CHRISTOPHER R.
Le client n'a pas laissé de commentaire.JEFFREY S M.
Le client n'a pas laissé de commentaire.Richard M.
Le client n'a pas laissé de commentaire.Billy C.
Good equipment. Quick service.Ken G.
Le client n'a pas laissé de commentaire.ADAM S.
Front desk receptionist was professional and friendly.Jean R.
Le client n'a pas laissé de commentaire.CHESTER Y.
Le client n'a pas laissé de commentaire.DEREK M.
This place was way better then the original location I was supposed to pick up at. When I went there they didn't even want to speak to me. Seemed the one guy who does the uhaul transactions there was too busy with another employee to help a customer. I ended up leaving after waiting over 30 minutes and trying to speak to the guy three times. I will never go back to that location for uhaul or groceries. It was a really bad part of town and even without the lack of assistance I would never go back. I think I could have bought meth in the store faster then getting help with my uhaul reservation. The second place I went to was amazing and I will recommend them to everyone. But the first place should probably not be a uhaul rental location. First place I went to and had a bad experience: The address is 498 S WILSON ST CRESTVIEW,FL 32536MARTIN V.
Le client n'a pas laissé de commentaire.Kevin G.
Le client n'a pas laissé de commentaire.Jose D.
Dropped truck off yesterday still no close out email from them ?JAMES L.
Le client n'a pas laissé de commentaire.AARON R.
The drop off location street address number on the u-haul website is wrong. The correct address number is 352.Mark F.
Le client n'a pas laissé de commentaire.Dolores O.
Jalen is exceptional, great Customer Service. Will always use th for my moving needs. Je les recommande fortement.DEBRA B.
Building was kind of run down however they were extremely polite and helpful.Bryan M.
Le client n'a pas laissé de commentaire.Denise S.
Poor hours, needs bigger sign to identify location. Clean up and make things more invitingJASON M.
Le client n'a pas laissé de commentaire.Mark M.
Very friendly and kind peopleJEFFREY D.
Very friendlyBOU M.
Recorded incorrect fuel gauge and charged me too much for additional gas.Jason B.
Le client n'a pas laissé de commentaire.DARIN W.
Le client n'a pas laissé de commentaire.DAVID Y.