Évaluations des clients Vicks Corner World
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Témoignages des clients récents de Vicks Corner World
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Barry S. le
Not very friendly or professional service.
Lori W. le
Vick’s Corner World was fine—not top notch clean or inviting, but not awful either. It’s just an old place, and it was fine. We could put gas in the truck right there, and the worker helped us with this. The only thing I did not appreciate was that Uhaul—not the Vick’s Corner Works—determined that we had gone over our allowed miles when we got the final bill, and so we had to pay more than expected, and we hadn’t driven the truck anywhere but from the dealer to our house to our moving location and to the drop off dealer!!! It wasn’t much over, but the extra charge on top of the other Uhaul inconveniences—unexpected long drive to get the truck at the last minute, no cruise control in the truck, no moving pads available—just made me unhappy. I will definitely try another moving company the next time I need to rent a moving truck, and the reasons have nothing to do with Vick’s Corner Wirld.
Judith C. le
We were handed the keys. No assistance was provided. We had to figure out the dolly and the securing of the car completely by ourselves. The upper compartment leaked. Th I e main compartment was found to be wet when we opened the doors to load the furniture.. We had to dry the floors. We were surprised but at that point just assumed it had been hosed but not dried. Disappointed but believe all U Hauls do not operate in this manner.
Timothy N. le
Overall U-Haul has been a major disappointment Had a reservation 6 weeks in advance for a 26 ft. truck. The day before I was scheduled to move and close on a house out of town they said the closest truck was over a Hundred miles away and that was the best they could do. I asked the scheduling person what good was it to reserve a truck … She said to reserve a U-Haul doesn’t mean that you’ll get one. So I had no choice to drive 230 miles roundtrip and get one. Then the next day the truck they recommended was too small so I had to get another truck and that too was supposed to be an hour away and while on our way to get it U-Haul scheduling called and said It wasn’t going to be there and the closest 15 ft truck was at a laundromat back home so I had to turn around and go back and get it. We were charged more for the 15ft truck than we were for the 26 ft. truck… nothing like gouging the customer. Then we got a truck to get a couch and we got cheated a half hour out of the 2 hour time and U-Haul said we didn’t fill the gas up to the level that we had at check in time. We were also charged for a dolly cart and blankets that we never even got. There needs to be competition for U-Haul… so inept and crooked… I will look elsewhere. Had enough of U-Haul will look to others for my next move.
Shanon A. le
Someone had tried to fix the drivers side mirror by gluing the bracket in. It broke during the drive, cutting my brother’s arm on flying glass. Not sure who did this, Vick’s Corner or another renter.
Steve N. le
Don't change anything
Dale C. le
Customer service was great fixing a charge issue. Vicks Corner as usual great service except an employee at pick up that had an attitude.
Frederick M. le
Nothing! If all your Uhaul places were operated like this one, you would never have a reason for a customer complaint
Stacie D. le
I do not think that you give people enough notice about how far you may have to travel to pick up your equipment. In order to get the truck we wanted, we would have had to travel 1 1/2 hours, one way, to pick up the truck. Yes, you have a tiny little disclosure stating that travel may be required but I never thought we would have to travel that far. Also, we should have been contacted at least 3 or more days in advance to let us know and to provide various options. As it was, we only found out the day before and we were given another option but that option was also 1 hour away. We found this very frustrating, especially in a time of high stress and worry.
Mark F. le
The U-haul was on 3/4 full of gas at pick up I would like a credit to my account of $25 since I returned it full in Spirit Lake.
James L. le
Nothing.
Gregory M. le
The location was very congested due to an antique show The truck I was assigned was blocked in by parked cars. There was a second truck that was barely accessible. When I asked for the second truck, the location manager was not very helpful. He had told me the day before that getting out of his property would be difficult, but "difficult" is not the same as blocked in. Since I had made a reservation, I feel it would not have been out of the question to position my assigned truck in a location that was not congested. Given that my rental was a 24 hour rental, getting my assigned truck caused there to