Le client n'a pas laissé de commentaire.
Claire S
Customer Reviews for Vics Autobody LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The app crashed while trying to upload photos and didn't allow me to return to the reservation to upload them. Make sure you take good photos of the interior and exterior of the vehicle as well as a video in case you need them later.
Cale RExcellent customer service, friendly, and so easy.
natalya vStage the truck outside of parking area.
Danny Hno comment
Nancy RAlways a pleasure!
KIMBERLY BThe truck wouldn't start and I had to pay for another day I should have received the other day free . Call in to location no reply back
Leathia PGreat service
Charles PThe uhaul app is practically useless because of the upload times. It would spin and then error out each time I had to upload a photo. I had to do both the pickup and dropoff on the browser instead, which worked fine. What's the point of an app if it's unusable?
Mark CJust great service.
William CAlways professional!
KIMBERLY BCouldn’t get key from mobile app and backed up 5 people deep
David SAlways best service
PATRICIA BGreat service will always use this location
PATRICIA BI had issues dropping the truck off the mileage was off a whole lot and the gas, so I was going to get charged a lot more. I spoke with Tony Ralph at the facility and he helped me out a lot and was very kind and I have no extra charges
Renee CFacility is scheduled to open at 9am on a Saturday, which is late for this type of service. The facility did not open until 9:20, when the employees or owners arrived. Software and check-in process is very slow.
Anthony DAlways a pleasure at this location!
KIMBERLY BThis location had excellent customer service. I already recommended to my family and to my husband and will recommend to others!
Christina NI was happy with the rental process. Booked on line, arrived on my chosen day, signed a few papers and returned the trailer later that day. Simple process and nice people!
Ernest LVery easy pick up and drop off processes. I highly recommend.
Christopher CEasy in and out. Friendly service
William GEasy and reasonable
Charles PHonesty is very important in business
Pamela SThe truck was ready for us in excellent shape, and the manager gave us. The key was efficient and personable. If I ever need a U-Haul again, this is definitely where I will go
Pamela SProfessional and friendly staff. Pleasant experience.
Geoffrey VOur experience could have been better if the business opened on time and not 25 minutes late. Other than that, price & location was great.
alphea sExcellent customer service at this location and I will definitely use them again!
carla sMore staff for busy customer pick up times.
Bill TService desk was patient and helpful. Truck was clean and ready to go on time. Would gladly use this location again.
Ryan DExcellent customer service. Thanks so much for your help. I will be back!
BRIAN GNothing... Ms. Dorothy represented Great customer service. Plan to use them again and refer friends, neighbors etc.. Thanx
Timothy CN/a
James HExcelent customer service and equipment
Richard CEverything was ready, well maintained and clean. No complaints. Very good U-Haul location and I would recommend it. Merci.
David FDorothy was very sweet, helpful and made the process for us seamless! Would definitely use this company again!!
Carrie KGreat service and very accommodating.
Randall Mdon't have any thing to add, the customer service was excellent, I was treated with at most respect.
Manuel DThe back door would not close. I had to use a shovel as a lever while someone else tried to pull the door down. It took a very long time move things because of the door issues. This truck needs to be fixed before renting it out.
Lindsey WLoved it!
Matthew TThanks for helping me in a pinch.
Joel BThe lady here is a gem! Very kind and accommodating! I drive further just to rent from this location instead of the one closer to me.
Patricia MI registered to use the Truck Share 24/7 service which was extremely frustrating. At first it would not let me create an account, then when I created an account it couldn't find my order. This meant I couldn't pick up the truck. My reservation was originally with American Store & Lock, and nobody was at the office all day (Friday) and nobody answered the phones. The next day, I was able to move my reservation to Vics Autobody, and they were excellent. Easy and pleasant pickup and no problems at all. I won't be using American Store & Lock or Truck Share 24/7 again, but Vics Autobody was great in what was otherwise a very frustrating experience.
David VNice lady helped me. I was provided info and process to rent was easy. Picked up with zero issues. it was a great experience. I highly recommend.
Mickie WHelpful and communicative staff. Thank you!
Blake AFriendly service who went over and above to help me
Catherine ROverall a wonderful experience!
Sandra CI was charged for safemove when I didn't select it on the reservation. I was also charged for two days when I only had the unit for a few hours. I'm done with Uhaul.
DENNIS MDorothy was very nice and helpful.
William LTo be able to drop off at another location. Made it inconvient for me
Linda HPrevious customer didn't clean under the seat. Office personnel were very nice and helpful.
Teresa JStaff is always friendly and helpful. This location is the best uhaul I have ever worked with.
DAVID R