Évaluations des clients Village Rentals

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Village Rentals

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John S. le

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Le client n'a pas laissé de commentaire.

Anthony L. le

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Le client n'a pas laissé de commentaire.

carl P. le

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Le client n'a pas laissé de commentaire.

Edwin S. le

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Streamline the paper work required. The vehicle was great. But the process of renting it and returning it took too much time.

Glenn M. le

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Le client n'a pas laissé de commentaire.

Edward S. le

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Le client n'a pas laissé de commentaire.

Jennifer S. le

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I would like to file a complaint; I had made a reservation to pick up a van on Thursday evening at 19 dogwood ave wading river, I used the U-Haul app and could not get the van. The app is not intuitive or user friendly, I had gone through a lot of trouble to get a ride there and find childcare so I could go pick up the van. I ended up leaving twice without a van. The second time it was bc my license could not be verified. The woman over the phone was not helpful at all, she told me to make a reservation online and continued with a conversation she was having before she hung up the phone. When I went back the next morning to get a van there wasn’t one available and they sent me to the location I ended up using which was wonderful, customer friendly and convenient. I had a horrible experience with your company due to this and will probably never use U-Haul again. I was extremely inconvenienced and this incident made me very late for what I needed to get done with the van in addition to causing me unnecessary stress. Thank you for listening. I would really appreciate a refund. That’s how poor my experience was.

Charles P. le

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Le client n'a pas laissé de commentaire.

Jason W. le

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Le client n'a pas laissé de commentaire.

Eileen S. le

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The truck mechanically and the back was well maintained and clean. However the cab was very dirty. It took me about an hour to detail it. There was food and crumbs left in the cab. I also found a spit bottle for chewing tobacco. This truck was returned after the wading River store was closed and we picked it up very early. I as extremely happy with the service at wading River but the condition of the cab could have been better.

Jason W. le

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Le client n'a pas laissé de commentaire.

Lino M. le

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Le client n'a pas laissé de commentaire.

lauren H. le

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Le client n'a pas laissé de commentaire.

Jason W. le

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Hands down best business around! Great people who go the extra mile to ensure a great experience .

Jason W. le

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Le client n'a pas laissé de commentaire.

Jason W. le

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Le client n'a pas laissé de commentaire.

Suvidya D. le

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It was just annoying that we only needed a Van and although there were vans in the parking lot both Thursday...and Friday when we picked up as well as Saturday when we dropped off and were told no vans were available on the site. So I feel that cancellations are not updated immediately on the main site

Alan W. le

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Difficult to take photos when returning in the dark. Not sure what can be done about this. In general very nice experience. Excellent service by neighborhood business. Jay at Village Rentals was attentive, friendly as always and helpful.

roger F. le

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Le client n'a pas laissé de commentaire.

JASON W. le

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Le client n'a pas laissé de commentaire.

Stephanie S. le

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Le client n'a pas laissé de commentaire.

Kendy B. le

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Great place to rent UHaul equipment. Very nice people. Jay was great!

LINDA O. le

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Dropoff was easy and person receiving equipment professional, but the interior of location is rundown and unprofessional looking.

JASON W. le

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Le client n'a pas laissé de commentaire.

Daniel F. le

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Uhaul Prices are too high I like this location but I will try to find a cheaper rental next time

MICHAEL M. le

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Le client n'a pas laissé de commentaire.

Bryan M. le

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Le client n'a pas laissé de commentaire.

davonte M. le

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while I had the truck, the truck broke down . The batter died and I was stuck and had to wait for a ride to come and jump the truck . The truck then after started driving funny and kinda jerking. Glad I was able to give feed back because I was really upset that this happen.

Michelle M. le

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Very friendly and seamless transaction

Christopher S. le

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Very helpful and understanding staff.

Erin B. le

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I drove 15 miles to pick up the 15 foot moving truck from Village Rentals in Wading River, New York and then drive another 13 miles to Roe Motors in Shirley, New York. I picked up the truck from Village Rentals only for the guy to not be able to give me any paperwork whatsoever and he said he was unable to e-mail it to me. I paid for my order with debit/credit card, which was $747.55, and explained to the rep how I had the truck and a car transport and he told me it was both paid in full at the time of leaving. But I had no paperwork telling me anything about the equipment, emergency numbers, what I paid for, mileage, where the gas was at, etc. Nothing. I then drove to Roe Motors in Shirley, New York who were even worse.