Customer Reviews for Village Shop
(Concessionnaire U-Haul dans le voisinage)

39 évaluations

5850 New Calhoun Hwy   Rome, GA 30161
(Corner of Hwy 53 & Burlington Rd)

(706) 252-8732

Heures d'ouverture de l'établissement

  • Lun - sam : 7h am à 7h pm
  • Dim : 10h am à 7h pm

Services dans cet établissement :

Pour nous contacter

(706) 252-8732

5850 New Calhoun Hwy
Rome, GA 30161
(Corner of Hwy 53 & Burlington Rd)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - sam : 7h am à 7h pm
  • Dim : 10h am à 7h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

NADEEM B. 
Évaluation :
5

It should be ststed somewhere that the location is inside a gas station. If the person I spoke to hadn't told me it was inside, I never would've thought it would be. He was. Ery helpful though.

NOELLE D. 
Évaluation :
2

The only concern was that there was water leaks inside the truck that appeared to come down the walls and did damage to some of the product I was hauling. This would be the reason I am rating below average. I was shocked to see the water inside the truck.

Jimmy L. 
Évaluation :
3

Get more people to work there there was only one person and it was really busy.

Rodney F. 
Évaluation :
3

The brakes need to be changed. The oil light was in when we picked up truck. When I returned the truck the price at the gas station was ten cents per gallon then most stations in the area.

christopher I. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jane T. 
Évaluation :
4

Trailer leaked on my furniture through the roof where duct tape was applied. Locations were good.

Eric B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

terry E. 
Évaluation :
3

Service clerk was very helpful and polite. The car hauler I rented was obviously very old and poorly maintained. I'm a mechanic by trade and saw numerous safety issues. The trailer frame had rusty spots and a few holes. The biggest concern was the wiring harness. The lights didn't work upon arrival. I found the ground wires were pop riveted to the frame. This isn't the proper way to secure a ground wire. The rivets had become loose, causing a bad connection. The service clerk had to twist the connection around to clean off rust to make a good connection. This repair should have been done with a self tapping screw and lock washer to prevent the ground wire coming loose, and also making future repairs easier. Also the harness had been damaged several times, and the repairs made were botched at best. Incorrect wire connectors were used, harness wasn't secured properly, letting harness sag and become exposed to more damage. Obviously whoever repaired this trailer had very little or no experience with wiring. Connectors should have been a water proof type, which these were not. I've rented several car hauler from uhaul but this was by far the worst.

Albert S. 
Évaluation :
2

Took forever, over an hour to correct and complete contract. Sales person was nice, but initial contract, set up ahead of time, was wrong. Was local rental and I needed one way. Computer had "glitch" and sales person spent a long time on phone doing contract manually. Later, when I tried to contact Uhaul by phone, I was on terminal hold, thirty minutes later I hung up exasperated with Uhaul. God help me that I never have to use Uhaul again.

Jim B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Matthew C. 
Évaluation :
1

We thought it was U hall location but when we go there it was a truck stop with 1 truck. We needed a car trailer 12 miles at another location at 99 cent a mile. Not efficient in commication. Disappointed!

teresa N. 
Évaluation :
5

I'm a frequent renter, this is my favorite rental location. They go above and beyond to make sure they have what I need when I need it.

ALICIA R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALICIA R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

terri B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALICIA R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ken K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Perryn F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

elaine C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jacob S. 
Évaluation :
1

Please provide all the reserved equipment at the location for pick-up. I reserved furniture blankets and a utility dolly. Neither of these were provided at the location with the truck. I was forced to drive to another location (my original preferred location) to pick up the reserved equipment. In addition, the utility dolly was a waste of money because the wheel fell off the first time a box was loaded on it. I was unable to use the dolly during my move. I encountered problems at all 5 of the U-Haul locations involved in this move.

Christopher A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Brenda H. 
Évaluation :
5

Staff was excellent

Kenneth H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael D. 
Évaluation :
4

Have signs and improve visibility.

JOHN V. 
Évaluation :
4

Shay, in the rain, hooked up the trailer. Then we checked out all the lights, brakes and so forth. She was helpful, friendly and enthusiastic.

JANICE S. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Crystal S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARSHALL P. 
Évaluation :
5

The Person at this Location was Professional.

DENESHKUMAR P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EDWARD D. 
Évaluation :
1

The absolute worst. It was such a pain in my ass that I would never wish my whore of an ex whore girlfriend to ever have to rent a uhaul there. They should not be allowed to rent out uhauls. Plain and simple.

cameron P. 
Évaluation :
5

I was happy with the experience, it was fast and easy. I will rent again soon!

robert R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ANGELA R D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

RIKI R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ISAAC R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SANTIN J. 
Évaluation :
5

The only way I know you could improve would be to have lower prices, but lower prices mean lower quality of goods and service which you do not want because people still look to U-haul as the leader in experience,products, and service.

NORMAN T. 
Évaluation :
3

was not fan of the pick up location and the radio didnt work so i had to exchange trucks right after i picked it up. otherwise truck ran great. thanks

Justin S. 
Évaluation :
1

We had a blowout at Santa Rosa New Mexico. When the tire was changed we found out that the tire that blew was bald. Someone had removed the inside tire on the drivers side back. I know that Uhaul would not have that bad of a tire on their vehicles. I'm sure someone before us removed a good tire and put a bad tire on there. I made the mistake of not checking the inside tires before we left. Also the truck had not been cleaned out since the renter before us.

ELIZABETH N. 
Non reviews have been submitted for this location.

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