Évaluations des clients Vine Convenience

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Vine Convenience

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Ken W. le

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Le client n'a pas laissé de commentaire.

Ainslee R. le

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Le client n'a pas laissé de commentaire.

Peter M. le

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Very difficult to access the vehicle. Codes were not sent. Lock was sticky. Help line was not helpful. Very dissatisfied

Fred S. le

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Location changed at last moment... very unsuitable and inconvenient for me. Difficult to find venue... language barrier at busy convenience store. Will never use uhaul or recommend it again. Totalky ruined the day!

Ted G. le

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The app did not work, it froze when taking the head shot. The staff in the store couldn't help me. This is the second time I had a problem with the U-haul app, the first time I was given an incorrect pad lock password. Very frustrating.

Colleen Laura K. le

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I booked online for 9-1 and requested the option to pay with debit . Visa to hold . When I showed up for pick up the store was closed and waited for almost an hour . Talking to 5 customer service agents that put me on hold and then hung up or just transferred me to the message service again . When the store finally opened at 10 I said I wanted the truck for 4 hours and he said it was until 1 which was only 3 hours with no discount . I found the service to be quite poor and don’t think I will try to book online with uhaul again .

Tarah C. le

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Le client n'a pas laissé de commentaire.

sumeet B. le

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There was no one person available at the place. A person guided us over the phone and was very rude and unprofessional. Hated renting the truck. Never doing again!

Sharon B. le

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The pickup location was not signed and so was difficult to locate. The inside of the cab of the truck was not well cleaned. The inside of the windscreen was dirty and hard to see through when driving toward the sun. The gas tank was not full (5/8 full) at pickup. We could not secure the lock to the rear door of the van. The battery died completely after using the 4-way flasher for less than an hour.

Steven F. le

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Le client n'a pas laissé de commentaire.

Emily R. le

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The owner of the convenience store renting the trucks was lovely; such a nice man! Checking in and out was simple and easy. I would definitely recommend this location over the big one near downtown Victoria, where service was slow and busy.

Sherwin A. le

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The location was excellent. The problem was U-Haul. I paid $200 plus $50 of gasoline for a two day rental. Totally bonkers. The guy serving me was excellent. The problem is U-Haul.

Janet M. le

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Le client n'a pas laissé de commentaire.

su R. le

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I have rented from UHaul many times, but always from the main branch on Topaz. However this time the type of vehicle I wanted was only available for pick up at this location. The service was appalling on many levels... I would strongly recommend that UHaul severs their relationship with this outlet.

Kayanne B. le

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Amazing, simple and fast.

Jesse R. le

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They didn't have the moving blankets that I was charged for. Not impressed