Technician was not available; would not be available till later in the day, and no receipt/annotation given/taken. Inspection was done 3 hours after my departure. Fuel was topped off, the arrow over the F (26,36 gallons), at the facilities gas pump but was then charged 8,06 $ (2,72 gallons) for not being topped off, arrow below the F. From the pump to where I parked it was less than five meters away. Final odometer reading from my departure is 73 154,4 miles. 2,72 gallons of fuel represents 26,65 miles. No response from the email listed 837002_AFM@uhaul.com.YULANG T.
Customer Reviews for Vins Auto
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Revere, MA 02151
(Located on Route 60 Revere inside AL Prime Gas Station)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 4h pm
- Sam : 9h am à 1h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.John B.
I was never informed about the details of the contract, and was told it would be emailed. Never received the contract until after I returned the van. I never received a receipt but was charged 98 $for what my calculations should have been 75 $. If I was given a receipt perhaps I would be more understanding, but I have yet to receive a receipt two days later. I will never rent from Uhaul again.Bill M.
Le client n'a pas laissé de commentaire.ERNEST E.
U-haul rental is great to rent a truck or cargo van. Next customer, please pay attention to the U-haul app on any cell phone. Follow the direction clearly. Don't rush the process on your reservation.Chhoeum N.
Le client n'a pas laissé de commentaire.Christopher R.
Van was dirtyHeather P.
Le client n'a pas laissé de commentaire.MARVIN M.
The app frequently showed error and restarted when I check in and out.Homan K.
I rented the truck and a dolly but had to pick up the dolly at another address and was charged for extra milesTaiane A.
To much moneyJose O.
the truck was filthy. the back and the front. They said the truck was full and it wasn't.Melissa G.
Le client n'a pas laissé de commentaire.Jose R.
Le client n'a pas laissé de commentaire.DEMAR C.
Le client n'a pas laissé de commentaire.allabout M.
You offer the mobile share but in an area that has poor cellular service - it made it harder to use than app. Also the truck's cab was extremely dirty and looked like it had t been cleaned out in quite a whileWilliam V.
Pads were out of stock, and I requested two dollies but they only had one appliance dolly.Roselyn D.
We had problems with remote pickup. Not sure that I can recommend getting a truck from a not-open community supplier versus an actual UHaul store during open hours.Kent G.
Had some turning ignition key. May want to check it outGary T.
No improvement necessary. Keep up the great service.Joanne T.
The team at patriot gas in revere ma excellent, Adam and Pam, good service, thank you all, AlexandroAlex M.
Le client n'a pas laissé de commentaire.JESSICA G.
The lady that helped me was so pleasant and informative!!Kathryn B.
I rented the van from 1995 but I was mislead but a 12 $sub charge it came to a different price so it was misleading it's not 1995 I understand you pay tax but that sub charge whatever that is it's totally wrong and misleading the people for 12 $that's crazy need to do something about that but I'm going to report it that is not rightThomas R.
Excellent service & attention to detail by pay. Great local business establishment.William O.
The truck was disgusting. There was dirt / stains everywhere. All over the inside of the dash, steering wheel, side of the inside of the cab, etc. I took a video when I got inside to show how terrible it wasJAMES B.
Pam Mellone and company were great, definitely would use UHaul services in the future.Zubair N.
Le client n'a pas laissé de commentaire.Sandra O.
Le client n'a pas laissé de commentaire.Jose C.
Le client n'a pas laissé de commentaire.Edward C.
Lady at front desk was unable to book truck, I did one time online and she canceled it , because she doesn't know about booking. It's took 2 hrs to book the truck . That was my bad experience ever to pick the truck from UHAULSAJJAD H.
The customer service is good !! However I paid for dolly cart rental and they didn't have it to me, truck was very dirty.Ruan M.
Judy was a pleasure to deal with and she made the process simple. Loved driving the 10' truck too!Tracey S.
Le client n'a pas laissé de commentaire.Barbary C.
ABSOLUTELY NOTHING!!! I GIVE IT A FIVE STAR RATING!!!Carol M.
Pam was very nice to rent from I would rent there againlynda T.
Le client n'a pas laissé de commentaire.Stefon F.
Le client n'a pas laissé de commentaire.Brenda B.
Le client n'a pas laissé de commentaire.Robin M.
Everything was ok; Especially the Custmer Service rep. was very helpful and polite . ThankYou !javier R.
Wish i did, but everything was excellent..ðŸ˜ðŸ‘Philip S.
Customer service was rude to me when I told him I couldn't drive the truck that the mirrors couldn't be adjusted on they finally found a truck that only the passenger mirror was able to be adjusted how do you rent trucks when they're not in good running order especially when you have to back into placesLinda L.
services was fast and really friendly its my third time renting a truck/van! awesome!Kevin G.
Le client n'a pas laissé de commentaire.Mina J.
Great service and friendly staff. Definitely recommend this location.KARLO M.
Le client n'a pas laissé de commentaire.Hector B.
Great service thanks!Francisco U.
Overall, had a great experience at this location. This will be my second time renting a U-haul from this location and will continue to do so if needed. Employees are great, kind, and very helpful.Natasha C.
Le client n'a pas laissé de commentaire.Jose P.
Le client n'a pas laissé de commentaire.Jeffrey B.
It;s apparently a minor U-Haul location convenient when you are flying to or from Logan Airport.CHRISTIAN C.
Le client n'a pas laissé de commentaire.Tekmong K.
Le client n'a pas laissé de commentaire.Zeljka N.
thank you so muchmaria N.
Le client n'a pas laissé de commentaire.Jose C.
Truck was in terrible condition, disgusting, and leaked hot engine air onto my leg.Matthew M.
Le client n'a pas laissé de commentaire.Anthony S.
The mobile app was supposed to save me time. I didnt leave til almost 715, 14 min after I got there. I returned the van almost an hour earlier then expected. I hope it reflects on the final amount i pay. Other than that, experience was top notchJeffrey L.
Le client n'a pas laissé de commentaire.Richard C.
Le client n'a pas laissé de commentaire.Ana Carolina R.
Le client n'a pas laissé de commentaire.anne W.
Le client n'a pas laissé de commentaire.ANGEL R.
Le client n'a pas laissé de commentaire.Jacob H.
The lady who assisted me was nice and provided great serviceLucas G.
Le client n'a pas laissé de commentaire.Rafael R.
Le client n'a pas laissé de commentaire.Mehdi B.
Excelente servicio de parte de la gente que te brinda el camiÃ³nHugo R.
Le client n'a pas laissé de commentaire.Mohamed E.
Quick service and location! Customer service was top notchDonald M.
Le client n'a pas laissé de commentaire.Dan M.
Le client n'a pas laissé de commentaire.KARIN E.
Vins auto is the BEST place to rent a uhaul. Workers are friendly, helpful and attentive. Walked me through the entire process. Love this placeDena D.
Le client n'a pas laissé de commentaire.Jordan Z.
Thank you for the clean vehicle and help at checkout. Dropping off was easy with the night drop box.David P.
Le client n'a pas laissé de commentaire.Juan M.
Please contact me 617-259-5387Jason O.
Le client n'a pas laissé de commentaire.HUMBERTO V.
Le client n'a pas laissé de commentaire.Joaquin L.
Le client n'a pas laissé de commentaire.Lynn M.
App experience was clunky, took me 30 mins in the parking lot to figure out how to get going.Benjamin A.
Le client n'a pas laissé de commentaire.Michael B.
The interior was clean but the exterior was somewhat dirty and still had snow from days previous.Carl S.
Le client n'a pas laissé de commentaire.MOISES D.
Great and fast serviceMahmoud A.
Very kind staff membersCarlos L.
Le client n'a pas laissé de commentaire.Henry M.
Great customer service and super easy pick- up and drop- off. Je les recommande fortement.Lauren R.
Van was clean and new!Sharon S.
Le client n'a pas laissé de commentaire.Ignace T.
Very please and professionalAbdellah A.
Le client n'a pas laissé de commentaire.Rachid B.
Truck had been driven hard and put up dirty. Yeah, the box was swept out and it's your brand image, so I care nothing about how shiny the vehicle is, but I had to wash the windshield 3 times to be able to see thru the windshield and into the mirrors and after third time I had to wash the inside of windshield. What I am describing is the difference between your image and my safety. I do operate a variety of vehicles and the disorientation of adjusting to another new vehicle is compounded by an occluded view of the situation in which one is operating. And the cab was decorated in bread crumbs, really? Windshield washer fluid was empty. Cargo Dome light did not work. Hello Budget....Michael H.
It was very expensive.Siris A.
The lady PAM was very helpful and knowledgeableBruce S.
Le client n'a pas laissé de commentaire.Fredrick M.
Le client n'a pas laissé de commentaire.Shirley D.
Le client n'a pas laissé de commentaire.karima B.