Everything was okayKenny S.
Customer Reviews for Vins Auto
(U-Haul Neighborhood Dealer)
Pour nous contacter
Revere, MA 02151
(Located on Route 60 Revere inside AL Prime Gas Station)
Services dans cet établissement :
- Mon–FriDe 9 h am à 4 h pm
- SamediDe 9 h am à 1 h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Noelle S.
Le client n'a pas laissé de commentaire.Donna I.
Le client n'a pas laissé de commentaire.Paula R.
Le client n'a pas laissé de commentaire.Glenda A.
The truck was trash and you guys are terriblesheneka H.
Le client n'a pas laissé de commentaire.Kyle G.
Make sure you take pictures of your mileage and your pick up and return gas gauge. I filled the tank to where it was supposed to be filled to and they charged me 20$ extra dollars saying I didn't return it with gas. I had the receipt from their gas station proving I did get the gas. I called them and told them this, they said they would look into it and call me back and never did. I'm not saying they weren't nice there or I wasn't happy with the truck. But I shouldn't have been charged extra $ for no reason and I deserved a call back!Lisa P.
Pam was friendly, helpful, and professional. I will rent from Vin's again when necessary. Thank you. One thing I will say is that the van said a tire had low air, but this was not the case. If you have a faulty sensor for the tire, it should have been fixed by now. Also, there was low windshield washer fluid. Please check these issues and have them corrected when necessary.Matthew R.
Le client n'a pas laissé de commentaire.DONALD M.
Le client n'a pas laissé de commentaire.Regino A.
Store representative very kind and helpful would definitely recommend this placeAyesha M.
Le client n'a pas laissé de commentaire.Katsyris R.
Interior of cab and of truck bed were both dirty/hadn't been cleaned from previous user. Truck storage had leaves and trash. Interior of cab had shells from peanuts and other trash on the floor, seats, and in cup holders. I cleaned it before returning to make sure I didn't get billed for someone else's mess. Receptionist was nice and helpful.Ben D.
Le client n'a pas laissé de commentaire.Catia N.
Le client n'a pas laissé de commentaire.Nelson J.
Le client n'a pas laissé de commentaire.Magdalena A.
Excellent service! Dee dee got us up and going in our rental (2 hours early even!) Adam came to our rescue (twice) don't know what would have happened has he and Jeff not helped us with a couple problems. Excellent service à la clientèleGreg L.
Wasn't thrilled that I was given a truck with only 1/8 of a tank of gas. Luckily, the location has gas pumps or I wouldn't have been able to get anywhere for gas. Checking gas levels before it is given to a customer and maybe making sure it has at least half a tank of gas.Michele Z.
Was not told about all charged I figured $55 for rental got charged $75Larry L.
Le client n'a pas laissé de commentaire.Bertholino D.
Le client n'a pas laissé de commentaire.Michael V.
The 24/7 pick up was not good required multiple items for check out to be completed. These items should have been asked about at set up not when I was at location.Robert G.
Le client n'a pas laissé de commentaire.Susan A.
To expensive, you guys charge me $89 just to make the reservation plus $206 for the time and mileage I used the truck and today I find out you guys charge me extra 14 dollars?EDWIN R.
very good services,nice employeeBilbil B.
Le client n'a pas laissé de commentaire.RAYMOND C.
Le client n'a pas laissé de commentaire.Michael M.
Need to reply back to costumers inquires and stop Charging extra for things that they should not. They charged me 100 on gas which it is insane as I did put gas myself to the level I was suppose to be I have pictures as proofSindy L.
Le client n'a pas laissé de commentaire.Francisco Q.
Le client n'a pas laissé de commentaire.gerald P.
I lost two hours trying to get a truck ordered on 6/7/2022 at the first location. This location was the one where the scheduling manager found the truck. I lost money and time because this location is far from my place. The truck was probably the oldest one a person can find. It generates many weird sounds. One of the blankets was fully in machine oil. The staff is nice, that is why I gave this location 3 stars.Alexey Y.
Le client n'a pas laissé de commentaire.Julian Alberto M.
Le client n'a pas laissé de commentaire.Adrian D.
the ladies that are at the front desk are awesome, so nice and helpfulDeanna T.
Truck was in rough shape. Vibration while driving was brutal. Check engine light was on near the end of the trip. 180k milesRICHARD M.
Le client n'a pas laissé de commentaire.Arvind V.
I ordered a dozen furniture pads and I not received!marta M.
Le client n'a pas laissé de commentaire.alexsandra L.
Le client n'a pas laissé de commentaire.CHRYSTIAN D.
Le client n'a pas laissé de commentaire.Mary C.
Get it together.no one seems to know what their doing.i was overcharged and had to give a $100 deposit and u haul doesn't want to give it back..Mike D.
Make it easier to get the access code. It took us over an hour to figure it out.Frank Z.
Despite decking insurance coverage as we have a COI on file, DISHONEST CHEAT AND UNSCRUPULOUS UHAUL and it's employees and franchise's keep charging for insurance which we have to waste time to get a refund. DISHONEST AND CHEAT UHAUL - take corrective measures immediately or you will be kicked out of business VERY VERY SOON. Want to try again to cheat us?Chidambaram R.
Applied for a truck almost a month in advance and upon arriving they failed to deliver and had to give me a larger truck which caused me more financial constraints over the drive such as gas and tolls.Rydyl B.
The truck is disgusting!! I will never rent from this location again!Ariella J.
The person who helped me was so helpful. We found a small dent in the van and the attendant was very responsive to make sure it was marked.Joanne B.
Le client n'a pas laissé de commentaire.Berenice P.
The beautiful lady who attended me was very sweet and kind .. don't need to change anything at all 😊 everything was greatAna V.
Le client n'a pas laissé de commentaire.Troy N.
Le client n'a pas laissé de commentaire.janice S.
Location was great and helped solve the problem. My uhaul had zero oil in it and they told me it had just come back from being serviced. Luckily the employee was able to fill it up with oil so I could make my trip.Eric M.
Le client n'a pas laissé de commentaire.Maria B.
Trunk was dirtyAlexandra C.
Le client n'a pas laissé de commentaire.Samuel S.
Every thin Is fineFrancisco A.
The inside of the vehicle was extremely filthyDavid J.
Le client n'a pas laissé de commentaire.Julio A.
Le client n'a pas laissé de commentaire.Thomas H.
Service was great! Pam was very professional and helpful. Would certainly use Vin's again.Jeriad G.
Le client n'a pas laissé de commentaire.nancy V.
Le client n'a pas laissé de commentaire.Erick F.
Le client n'a pas laissé de commentaire.Joanne T.
The people at VIN'S were friendly and reasonable. But the truck I rented from them broke down. An unforseen issue? I suppose. But I lost over 2,5 hrs of work time before I could get back on the road. Am I entitled to a discount or credit? have been a cistomer of UHAUL for over 30 yrs. John LaPlaca. President. RealtyVentures. 617.567.1800/ 617.201.1800 MobileJOHN L.
A major storm was predicted during the time I needed to rent the van, but the windshield washer fluid was low when I picked up the van. Also, the van needed to be washed.Carl S.
Woooaaaaaa This place is like no other we got the best customer service available Thank thank thank you for all the help I receivedCari F.
everything was greatValon H.
Keep up the great service!Robert C.
Le client n'a pas laissé de commentaire.Victor F.
The location and everything are fine, the front desk woman was beyond kind and helpful. I had an issue with the app and she assisted me completely.Michael B.
I do not agree with the charge that they made me the first of $ 63,53 is on average fine but the charge of $ 48,04 seems excessive to me. I do not understand why the charge John Fredy H.
The customer service was great. The lady behind the counter was very sweet, knowledgeable and very helpful. Unfortunately however, the van that I rented was absolutely disgusting inside and outside, and more so inside. The crew cab was filthy with leftover fast food products and packages, coffee and greasy spills all over the dash and surfaces, cigarette ashes on the dashboards and dials, the cab reeks of cigarette smoke, muddy floorboards and sticky interior in just about every area. An absolute pigsty!Kamal R.
Le client n'a pas laissé de commentaire.Marta R.
Le client n'a pas laissé de commentaire.Ryan C.
Le client n'a pas laissé de commentaire.James W.
Le client n'a pas laissé de commentaire.Jason W.
Le client n'a pas laissé de commentaire.Oscar M.
quick and professional staffRichard J.
I had a nice lady that take car we of me really well, everything was great, I have nothing bad to say. MerciIRMA M.
Le client n'a pas laissé de commentaire.Frayler A.
truck was dirty, and had no cart to help me move my stuffTAHR M.
Le client n'a pas laissé de commentaire.Maftouh Y.
Used the van for 3 hours and less than twenty miles and returned it with a full tank. This cost me over eighty dollars.leo M.
Need to improve the customer service, but easy and fast to get the equipment!JOSE G.
Le client n'a pas laissé de commentaire.Edgar R.
Le client n'a pas laissé de commentaire.Marvin B.
Le client n'a pas laissé de commentaire.Anthony B.
Le client n'a pas laissé de commentaire.Dritan H.
Thank you for everything is good srvisYassine H.
They are 5 of 5 lady is so nice 👍 and helpfulsantiago C.
Le client n'a pas laissé de commentaire.Anderson J.
Le client n'a pas laissé de commentaire.Jacinta B.
Paid for a dolly and did not receive one in the truck when picking up the truck after hours 9/9. Please refund the $7Neil T.
Very very friendly and AWSOME people in this location had a great experience with them!!!!NADIA M.
It's very nice teamMUNTASER A.
More trucksHolland C.
Le client n'a pas laissé de commentaire.Fouad C.
Le client n'a pas laissé de commentaire.MICHAEL C.