Truck was very nice and in great condition.Chad P.
Customer Reviews for Vista Way Enterprises
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
I booked well in advance to pick up my uhaul truck in Osoyoos and I was contacted the day prior to say that I will have to pick it up in Penticton which I feel is unacceptable since my booking was confirmed prior. This was a big Inconvenience since we had to pick up the truck 50 min out of town and I had to leave my car in Penticton for 3 days. Also, 3 different people left me voicemails to inform me that the truck wasn't available for me to pick up in osoyoos. There is clearly a lack of communication. Also, I booked a dolly and it wasn't available so I didn't have it for my move. This was very disappointing overall. I understand COVID has created an unprecedented time and uhaul is probably overwhelmed right now. If this is the case, then I will be more sympathetic but I hope the service improves for future moves (IF I decide to book with uhaul again). As a side note, Darryl was the one I actually spoke to on the phone and he was fantastic to deal with. He was kind and considerate!Maegan F.
Very good service, top 2 of the places to rent from in penticton.Neil B.
I tried to use your website to pick up my truck but it didn't work. Lucky for us Andre was there on a Sunday morning to get us sorted out.Andrew A.
Le client n'a pas laissé de commentaire.MICHAEL W.
Quick in and out and he was awsome highly recommendANDREW L.
looks like he was all over it, no improvement needed he was a good guy to deal with.RANDOLPH O.
Andre was amazing to deal withGARRY H.
Nothing, the service was great, the trailer was in excellent shape.donald S.
Everything from A to Z was perfect. Andre was a huge help for me when my plans went off the rails. He got everything going again with a smile and a calming attitude. He is a compliment to you company. Thank you Uhaul and Andre for helping thru a trying time. Give Uhaul a try you will not be disappointed.... Ed Yardley. Penticton!ton BC Canada.EDWIN Y.
Le client n'a pas laissé de commentaire.Charles G.
Le client n'a pas laissé de commentaire.CHRISTOPHER C.
Le client n'a pas laissé de commentaire.Richard T.
Le client n'a pas laissé de commentaire.Eric J.
Le client n'a pas laissé de commentaire.MICHAEL D.
Le client n'a pas laissé de commentaire.EDWIN Y.
Clean the truck. It was filthy. Otherwise, great experience!Matthew B.
I went to a wrong location and the fellow there was grumpy! The fellow I dropped it off to was wonderful. Very nice to deal with!Laurel L.
This location is not marked unless you see the UHAUL trucks on the property. There is no immediate entrance to the facility. The gate is locked, and the street and area is a very busy industrial area. You have to call a number and someone arrives (very quickly, however). I drove around for a good 15 minutes trying to find an entrance, on Google maps there is no phone number listed for the location; only when I pulled out my contract and saw that I was required to call a number upon arrival did I figure it out. Then I had to park the truck in a nearby driveway which was angled the wrong way and hard to pull out of with a 20ft truck. I will give kudos to the person who arrived very quickly when called, and offered to take the vehicle into the compound for me. Bottom line , there should be an open location with an office. At the end of a long 2 days moving stuff, this kind of (what seems to be) a minor issue looms large in my mind.Colin S.
Great would do it again like familyVICTOR O.
good experience.CHAD W.
Andre went above and beyond to make this experience easy. Much appreciated,Ryan O.
Le client n'a pas laissé de commentaire.WILLIAM K.
Le client n'a pas laissé de commentaire.LONNY F.
Le client n'a pas laissé de commentaire.Shannon H.
Le client n'a pas laissé de commentaire.CATHERINE R.
Excellent customer service. very fast and easy pick up and drop off.SEAN O.
Le client n'a pas laissé de commentaire.Jen H.
Last minute rental ... you made it easy and painless. Merci.Erwin P.
Don't allow a Uhaul franchise to be run out of a laundromat!!!!!!!!!!Peter S.
Dropped many trucks here. Very easyleeha D.
Le client n'a pas laissé de commentaire.GORDON C.
Already recommended people to go there. Excellent serviceGORDON C.
Nothing special, locked compound where the units are stored. Gentlemen was nice and was easy to deal with.Shawn A.
Good rates friendly service very happy!DENNIS R.
Le client n'a pas laissé de commentaire.PEYTON G.
I haul rep was helpful and understanding and went out of his way to make my experience. Good one. Best u haul rental experience in a long time.Micheal M.
Great friendly serviceRalph H.
I've dealt with Andre twice now in as many weeks and I can say that everything was excellent. I look forward to giving him my business anytime the need arises.JAMIER G.
Have an office on the location, and clearly marked road access would help.Glen F.
Le client n'a pas laissé de commentaire.Diane D.
It was a huge inconvenience That I had to drive almost an hour to pick up a truck that I booked 2 months earlier. Very poor planning by U-Haul and they wouldn't even pay for the fuel in the truck for driving an hour back to where I was to pick it up.....Cory M.
Thank you to the Customer team for 1. Allowing us to extend our hire by a day due to being stuck at our destination address after a snowstorm and unable to drop off the truck. 2. Quick and friendly drop off. 3. No unexpected costs: advised of extra day's hire cost verbally and by email.Barbara G.
Le client n'a pas laissé de commentaire.anthony L.
My previous experience at industrial in penticton was awful and my most recent experience in Prince George was beyond the worst ever customer experience in my life. Going to Dawson Ave was so pleasant it gave me faith in renting again.What a nice experience Thank youPeyton G.
Staff were GREAT! My phone had packed it in so I was unable to to the online procedure. I was very greatful to the staff at this location. Drop off was seamless. ThanksGLEN C.
This location was difficult to find, and didn't even show up on Google. Operator was pleasant. Needs better advertising overall.DOUG C.
Le client n'a pas laissé de commentaire.Adam K.
It needs to be more clear that we needed to phone a number to let the receiver know we were there to drop off. there was no indication of the steps to do this.ANDREW N.
Le client n'a pas laissé de commentaire.Andrew S.
Le client n'a pas laissé de commentaire.Sharon A.