Customer Reviews for W S C Auto Sales Inc
(Concessionnaire U-Haul dans le voisinage)

384 évaluations

660 Broadway   Newburgh, NY 12550
(at Wisner)

(845) 562-6009

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 6h pm
  • Sam : 9h am à 4h pm
  • Dim : 11h am à 3h pm

Services dans cet établissement :

Pour nous contacter

(845) 562-6009

660 Broadway
Newburgh, NY 12550
(at Wisner)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 6h pm
  • Sam : 9h am à 4h pm
  • Dim : 11h am à 3h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Efficient, helpful customer service, deliver what they say.. They make the process easy and get you on your way… both ends of the rental…

VINCENTJ R. 
Évaluation :
5

Eric was super accommodating and very professional. His co-workers were awesome as well. I will gladly refer my friends and family. Thank you Eric for all that you did to make my moving day stress free.

STACEYLOUISE T. 
Évaluation :
2

When picking up the truck the check engine light was on. I asked for it to be noted and turned off. The associate told me they would update and to take the truck to another location to get the issue resolved. I lost almost 2 hours trying to get this resolved. Honestly the associate just wanted to rush me out the door and make the truck another location's problem.

WESLEYS H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARDT C. 
Évaluation :
3

Don't allow people to choose a pickup location that does not have one-way trucks. We had to drive 45 minutes to pick up the truck.

JOHNR JR W. 
Évaluation :
1

The inside was filthy, had to wipe the steering wheel and the wipe turned black there was dirt and sand in the back. I was given 3 dirty blankets to cover the dirt. Yikes!! Never again from that location.

ALMA K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHANNA M. 
Évaluation :
5

The trailer brakes did not work. Other than that it was an excellent experience.

Nick T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FANNYGRISELDA S. 
Évaluation :
3

Aucun

EDGARP JR P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

RITAETIENNE O. 
Évaluation :
3

My only issue is- I reserved a truck from the Walden location which is 5 miles from me. Somehow that was redirected to Newburgh which is 15 miles from me. Pretty annoyed that I had to spend another 20 $in miles

THOMASC JR C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CHELSEAMARIE A. 
Évaluation :
2

This company still charged me even though I didn't get to use the truck.

ANDREACHANEL C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

vincent R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ISAAC R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CLIFFORDJ T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

javier A. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Glen E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PJ D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MOISES G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SONIALJ O T. 
Évaluation :
5

Nice friendly people.

BP C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MALCOLM W. 
Évaluation :
5

Nothing great service

ILDEFONSO JR O. 
Évaluation :
5

This was an extremely easy transaction. The owner was very nice and the rental went without any issues at all

CHRISTOPHERHENRY S. 
Évaluation :
1

This location is in the ghetto I don't even go to that side of town if I was given the location I requested and went to drop off at initially before finding out I was sent else where I would have to risk my wife and kids life going into this area

RHOMANEOMIEL O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jaehyun L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tamara L. 
Évaluation :
4

Couldn't have had a better experience.

Joshua G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NICHOLERENEE M. 
Évaluation :
5

The gentleman who helped me was very knowledgeable and made the entire process very easy. They were quick and polite... def would recommend. 5 stars.

Amanda R. 
Évaluation :
5

Excellent, convenient and friendly service!

Marucs K. 
Évaluation :
5

Nothing! My overall experience was excellent. Eric was helpful, courteous and beyond accommodating. I will certainly recommend this location and U Haul to friends,

sharon lee B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Nicole M. 
Évaluation :
5

I'll rent here again next time. Eric is great!

Daniel G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EARL S. 
Évaluation :
5

A few last minute changes had to made on my end and the Rental Location was very accommodating Thanks !

John M. 
Évaluation :
5

Eric the manger was Great !!!! Very helpful and made the process easy.

Eric V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

philippe H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Peter W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nanette R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Sheral W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Moishe N. 
Évaluation :
5

None.

Ralph S. 
Évaluation :
1

Online check in wasn't working. The newburgh location was horrendous

EMMANUELCHC F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mollie M. 
Évaluation :
5

No parking available. We had to park at the CVS across the street.

Donald D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ryan P. 
Évaluation :
3

Using the app was annoying. I entered all my info before I went to pick up the van. At home I scanned my license and uploaded the images. When I arrived to pick up the van the app asked again for scans of my license then asked for further documentation such as a another reference or a copy of my passport. I am standing in a hot gravel parking lot being asked for something that would have been easy to arrange before i left home. I even watched the video on how to complete the rental before I left my house and there was no mention of a need for any further documentation. Luckily the vendor was there and was able to erase the original reservation and get me a van. I was very unhappy with the web interface and will not use it again.

Robert F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen B. 
Évaluation :
5

I did not see the message about taking photo of milage and etc. So 20 will be added to my rental. However I am still satisfied.

ALEXCEB R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Licia V. 
Évaluation :
5

Quick and professional service. I would rent here again for both businesses and personal needs.

Frank S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Craig C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert R. 
Évaluation :
5

I reserved the 10' truck to do a cell phone pickup at 9am. I didn't arrive to the truck for mobile pickup until 10:30, unusual things happened. But the mobile app said that my reservation expired so I waited until 11am when the U-Haul store opened. My reservation was for all day! It shouldn't have been cancelled.

Linn O. 
Évaluation :
2

Your pre-pickup didn't work & sucks and your company customer service sucks. Give me a call if you want to do something to fix it 239-776-4333

Brian P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ian F. 
Évaluation :
4

Great guys keep up the good work!????????

andre K. 
Évaluation :
5

I am always satisfied

tony R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

paul B. 
Évaluation :
5

Very easy - great staff

Michael P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julien A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Quincy G. 
Évaluation :
5

Nothing.. All great.

Antonio S. 
Évaluation :
1

The place don't have a parking to drop ,in after hours they block the entrance as shows in pictures that I send you and the close before they have on operating business hours.

Otilio H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Victoria C. 
Évaluation :
1

Dont be so hard to work with. Had to drive 40 min away to pick up vehicle, meanwhile...there are 3 uhaul locations right in my town. When i called to get possible switch. Only option was to suggest an even further pick up location!???Also, charged an extra day and 150 miles. This was not by my request, but company's suggested estimation. Called about this and was told that was company policy and because of one way, no refunds/partial credits allowed.

Frank C. 
Évaluation :
3

Its and interesting site - Uhaul stuff is back behind the car lot

David M. 
Évaluation :
2

Truck was a mess ..... dirty inside and out

Bob B. 
Évaluation :
3

Gentleman was very polite and helpful.

Kaalil J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicholas M. 
Évaluation :
3

Trailer was clean, but tire pressures were all low.

Brett B. 
Évaluation :
3

Location and the manager were wonderful I made the reservation online with the help of someone at 1 800 go U-Haul and the truck I reserved wasn't available this is not the first time this has happened I could have rented from another location but I didn't find out until I was almost there and it required to use to make three trips instead of one

Judy C. 
Évaluation :
5

Very efficient and corteous agent. Fast, knowledgeable and honest. I Recomend this store 100 %

David K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David M. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

James B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

alicia A. 
Évaluation :
5

The service was great and courteous. The van was clean and ran pretty good. I definitely recommend.

Ignatius R. 
Évaluation :
5

I just want to say thank you

Lawrence S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSHUA F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John N. 
Évaluation :
2

Yard was run down and full of junk cars.

Michael N. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Suzan M. 
Évaluation :
5

The attendant was courteous & Polite. He was able to answer all of questions.

Anna T. 
Évaluation :
4

Quick delivery of truck and pleasant experience overall

Suzan M. 
Évaluation :
3

Picked up truck from neighborhood dealer. None of the moving equipment offered online like dolly, furniture pads were actually available. Took the truck and filled it with 120 $in gasoline and set off. While passing through a highway toll booth the attendant noticed truck was leaking fuel and flagged me down. Pulled over and highway safety worker strongly advised against driving truck. Upon inspection it appeared that someone had cut vapor recovery line on top of gas tank and removed a plug attempting to siphon gasoline from the tank. Called uhaul road side service who ageed with assessment, stating it was a common and unfortunate problem. This was breakdown file # 1582593. Uhaul dispatched help who arrived in about 30 minutes in a passenger car, took a look and concluded that no roadside repair could be made and that truck needed to be towed. About 45 minutes later a wrecker arrived but was unable to secure this 24 foot truck in such a way that it could be towed safely. Tow trucker consulted with uhaul and determined I should drive the truck back to his shop to which I foolishly agreed having now spent several hours on the side of a busy highway. I somehow safely drove the truck back to the garage and the tow driver drove me 45 minutes to the closest neighborhood dealer that had the truck I needed. They gave me the number for corporate to follow up and I left there no less than 5 hours after picking up the first truck, made my move and returned the replacement truck without issue. I called the number provided and got a call back from the regional manager. He asked that I email him documentation of the gas I purchased for the truck that was leaking gas which I did. It has been 10 days with no response, no fuel charge reimbursed, and nothing from uhaul seeking to compensate me for the time lost due to the truck being unfit for road travel nor the potentially dangerous situation they put me in. On rental inspection check that system on top of the gas tank is intact before driving away as uhaul breakdown representative indicated it was a common problem.

Krishna G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alan S. 
Évaluation :
5

Great service! The guy in the shop was very helpful and accommodating. I would definitely recommend this location

David B. 
Évaluation :
4

The truck was just returned and there was no time for it to be cleaned. It also smelled like smoke. Since I was using it for a short time, it was not a problem.

Andrew P. 
Évaluation :
5

Keep up the great work the janitor is the best!

William E. 
Évaluation :
5

Cab was cigarette smelly. But it aired out

Judy C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Monika B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

scott B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Sarah H. 
Non les évaluations ont été soumises pour cet établissement.

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