Customer Reviews for Pack Sign Deliver & More
(U-Haul Neighborhood Dealer)

459 évaluations

1000 W Waco Dr   Waco, TX 76701

(254) 870-5002

Heures d’ouverture

  • Mon-Tue: 8 am–5 pm
  • Wed: 8 am–12 pm
  • Thur: 8 am–4 pm
  • Vendredi : de 8 h a.m. à 5 h p.m.
  • Samedi : de 8 h a.m. à 3 h p.m.
  • Dimanche : de 9 h a.m. 3 h p.m.
Heures d'ouverture spéciales
  • 3/28/2024: Fermé
  • 3/29/2024: Fermé
  • 3/30/2024: Fermé
  • 3/31/2024: Fermé
  • 4/1/2024: Fermé
  • 4/2/2024: Fermé

Show All Hours

Services dans cet établissement :

Pour nous contacter

(254) 870-5002

1000 W Waco Dr
Waco, TX 76701

Services dans cet établissement :

Heures d’ouverture

  • Mon-Tue: 8 am–5 pm
  • Wed: 8 am–12 pm
  • Thur: 8 am–4 pm
  • Vendredi : de 8 h a.m. à 5 h p.m.
  • Samedi : de 8 h a.m. à 3 h p.m.
  • Dimanche : de 9 h a.m. 3 h p.m.
Heures d'ouverture spéciales
  • 3/28/2024: Fermé
  • 3/29/2024: Fermé
  • 3/30/2024: Fermé
  • 3/31/2024: Fermé
  • 4/1/2024: Fermé
  • 4/2/2024: Fermé

Show All Hours

  • Retour client 24 heures
  • habla español

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
3

Le client n'a pas laissé de commentaire.

Presley Majka 
Évaluation :
5

Very easy pick up from this location. Employee was very nice and extremely helpful

Jason Will 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William Blane Onstott 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stacy Lewis 
Évaluation :
5

The service was excellent. The truck was not. It has way too much play in the steering wheel and road-walked, very hard to keep it in the lane. When the accelerator is pressed down, the truck lunges forward. There are strange noises underneath the truck when driving. Overall, the truck has a dangerous, insecure feel when using and driving. Please perform maintenance on this truck ASAP, as I feel it is not safe to use until you do.

Carolyn Hardin 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kimeca Washington 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shawn Ogles 
Évaluation :
3

Le client n'a pas laissé de commentaire.

PETER ELLIS 
Évaluation :
5

Lens cover cracked rt side trailer

terry westerman 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shawn Ogles 
Évaluation :
5

Uhaul moved my rental pickup to this location so I was somewhat apprehensive. However, Jose, with his awesome personality, made this the best Uhaul rental experience ever. Jose told me if I ever needed to rent again to let him know and he would take care of me. The incredible customer service I received will make this my go-to location going forward.

David Wilson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RACHELLE HICKS 
Évaluation :
2

The location didn't even have what I requested. They should let you know beforehand that it doesn't have it!!!

Devon Williams 
Évaluation :
3

Used wipes to clean truck and they were really dirty. So vehicles do not get wiped down. My also had a tire warning light on with nail in front left tire.

KHAYLA DAVISON 
Évaluation :
5

N.D.

FLONZOLA JONES 
Évaluation :
5

Excellent service à la clientèle

Francisco Lopez 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Larry Freeman 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy Thomasson 
Évaluation :
5

It was so good to have some one who really cares. I want to thank him again.

Larry Freeman 
Évaluation :
5

Everything was excellent except I had to scan Drivers license at the location after I had scanned it on the app.

Justin Duarte 
Évaluation :
5

Jose was very helpful as always!

Alexandra Osborn 
Évaluation :
2

Got charged an extra $70 because mileage wasn’t calculated properly.

Monica Heisse 
Évaluation :
2

Need to fix the app/online reservation system. I reserved a U-Haul in my hometown and it let me reserve and everything. Then on the day that I went to pick up, I called and they said they never got me on the list. So I had to drive 40 miles just to pick up the U-Haul I needed which cost me more money and more time.

Collin Lynch 
Évaluation :
1

Owner/Manager was very rude and disrespectful. Charged me for a cleaning fee that was unreasonable. Then when asked for his full name or business card to call corporate he told me he didn't have a card and refused to give me his last name only full name. Jose.

Wil LondonIII 
Évaluation :
4

Le client n'a pas laissé de commentaire.

david lochridge 
Évaluation :
4

The owner of the UHAUL store in Waco was extremely helpful and explained everything to us. He was great and I would use him again.

jeff jackson 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Anthony Bell 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Beverly Southard 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John Pederson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Javier Salgado 
Évaluation :
5

Absolute and stellar service plan to make this my regular u haul.

Scott Lookabaugh 
Évaluation :
5

The employee that helped me was extremely friendly and helpful!! Based on his friendly smile and helpful nature, I will definately be back to rent again. He went beyond the call of duty to help me get hooked up even in very cold weather that morning, I was most impressed with his friendly and helpful attitude. Uhaul should be thankful to have such a wonderful employee as this gentleman.

Garry Marshall 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David Sirbasku 
Évaluation :
5

Greatly appreciated them checking the truck back in for. Very nice worker.I would definitely recommend this location.

Rhonda Gilmore 
Évaluation :
5

Everything was ready and on time. No complaints.

Aaron Rogers 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Estela Arithmetic Jimenez 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Tierra Franklin 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LOYD LEWIS 
Évaluation :
5

Nothing! Jose is always amazing and on top of things. He was waiting on 2 other people (3 including me) and I didn't wait more than 2 minutes. We've used this location in the past and will continue to use it in the future!

Marcus Moore 
Évaluation :
5

Dude was awesome from the start to finish. No frills, no bs, just a great place to do business.

Corey Mayo 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Richard Bartosh 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rick Radkiewicz 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Yvonne Porter 
Évaluation :
4

My second visit here, and was well taken care of both times.

Andrew Huntington 
Évaluation :
1

Being accused of stealing a dolly and being forced into being negative into my account was possibly the worst experience I could have ever had from uhaul. If I could rate it zero stars I wouldn't only cause at the very least I was given a truck. I live in campus and will come to know people who will be forced into moving off campus to go where they need to be in their life and if I'm ever asked where they should pick up equipment, I will make sure this location is a place they steer clear from with extreme prejudice. Thanks uhaul for allowing me to struggle through the next couple days over a couple hundred bucks for a dolly no one even took. 1/10 (p.s. terry is the man the myth the legend and whatever you're paying him it's not enough)

Zackary Cox 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Demi Warren 
Évaluation :
5

Unfortunately there was nothing this place could do to help us. But he was nice/polite and professional.

Paula Cox 
Évaluation :
2

When we went to this location the fence was in poor condition and a van was parked across the front gate opening. The side of the yard had an opening in the fence off the side road. We went in and parked the trailer against the back fence. The facility was not open and we didn't notice signage about dropping off trailers. We left hopeful that the trailer would get checked in and accepted. We were also concerned that the yard didn't seem secure.

Glenn Swisher 
Évaluation :
5

Owner/Manager was very courteous, informative and helpful. Let us know we needed to be sure to fold the rented furniture pads or we would be charged, sweep out bed, etc. All things we would have not known since it was not shared in the rental information. Je referais appel à lui.

Sheila Freeman 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gregory Grimes 
Évaluation :
4

Your web booking system needs an overhaul! First, trailer was supposedly avai at one location. Then, you changed it and called me. The, the morning of my rental, I got another notice that it was at a 3rd location. The 2nd location fulfilled my order. Thank goodness I didn't go to the other, which is 15-20 miles away!

John MILBURN 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ADAIR NORWOOD 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rodney Carroll 
Évaluation :
5

Nothing to improve. He removed the trailer and took care of everything.

Mark KVAPIL 
Évaluation :
5

Exceptionally helpful staff! Will definitely use again!

Tracy Schulz 
Évaluation :
4

First contract designated drop-off point at 600 S. 18th Street, Waco……made me hope I never had to move myself again. BUT hopefully drove to second U-Haul center to drop off the truck ……and they welcomed my return truck and me.

Rick Barton 
Évaluation :
4

rates are exspensive employees are easy to work with.

Bennie Shepard 
Évaluation :
4

The truck I rented was horrible couldn’t even drive it barely the front is really loose you really need to get that fixed

Edward Gober 
Évaluation :
5

Le client n'a pas laissé de commentaire.

james hargrove 
Évaluation :
5

Absolutely hands down the best customer service around!!!

Kelly Gilliland 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRANDON MCDONALD 
Évaluation :
3

It said they were open on Sunday but they were closed. Meaning I had to do the self dropoff

Terry Pettijohn 
Évaluation :
5

Very professional, efficient pick up and return process and friendly experience! Equipment was clean and well maintained. I would highly recommend this location.

Tiffany Harris 
Évaluation :
5

Make sure your other locations have a rep as professional and helpful as this location. He was fantastic.

WILL THOMAS 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRANDON HAYNES 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LYLE SMITH 
Évaluation :
5

The person that assisted me and I am sorry I can't remember his name was very understanding and polite. Very professional and he knew what I needed and he didn't try to push anything off on me. I feel he need a very good raise. Thanks Brenda Bedford

Brenda Bedford 
Évaluation :
5

Le client n'a pas laissé de commentaire.

juan Varela 
Évaluation :
3

Good service at the store. Turning the truck back in with U-Haul online after hours was confusing. Instructions said to take and upload pictures of the interior of the cab and cargo area and where I parked the truck. Took pictures, but the check-in process didn't say how or where to upload the pictures.

Mary Gean Cope 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Samuel Medina 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ozell Hall 
Évaluation :
5

Nothing, was great!

Henry Huntington 
Évaluation :
5

Kristin is the best. Super friendly

Scott Austin 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Beth Dutschmann 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John Griesemer 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jonathan Ellis 
Évaluation :
5

All the service was very professional!!!!

Iris Wamalwa 
Évaluation :
5

Drop off was just as seamless - didn't catch the fellows name but he did a thorough inspection and run through before sending me on my way. Thanks everyone!

Michell Renaud 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Heidi Boerschig 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Garrett Belzer 
Évaluation :
5

Great service

Tammy London 
Évaluation :
1

empty location with a call if you need help sign in a door that looks like its never been opened. not a great location in town either

Beth Rodriguez 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael Gilbert 
Évaluation :
5

Jose was great - helpful, friendly and efficient. Nothing to improve.

Joseph Rezendes 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Stephanie Peters 
Évaluation :
2

The person in charge was passive aggressive with me for something I had no control over. I returned the truck on time per my agreement. Uhaul corporate did something goofy with my reservation and changed it to be 24 hrs (i needed it and had booked it for 5 days) at the last minute, but the place i picked it up from said they fixed it, and i verified that on the receipt uhaul sent me. The person i returned the truck to implied that i caused him issues by not returning the truck after 24 hrs, which had nothing to do with me and everything to do with uhaul's own backend management. The customer should be the last person who gets that kind of energy from a company, especially when i did everything as asked and had to overcome uhaul's errors myself to ensure i had what i had booked 3 months earlier. I will not ever return to this location.

Erin Mayer 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Abigail Thorpe 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stevan Williamson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin Stone 
Évaluation :
3

Team was helpful in hooking up trailer and getting lights running. Even helped me replace 2 10amp fuses. Merci

Fred Guerrero 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Taylor Rector 
Évaluation :
3

Dropped off vehicles after hours. Perhaps a new fence and some more inviting landscape appearance.

larry davis 
Évaluation :
5

Awesome and honest business, a pleasure to work with and very cheap on price. Will always use this renter from now on.

Dilworth scott 
Évaluation :
3

The online check in process was not very clear. There were several things that could have been done before we picked up the truck that would have made it go faster. Online check in took 30 minutes. The app was not user friendly for online check in as we had to ask someone at the store what to do next to pick up the truck.

Jennifer Bradley 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CECIL MCDOWELL 
Évaluation :
5

Great place

JOVANA VAZQUEZ 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Abigail Thorpe 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Patricia Meadows 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robin Mouledous-Mitchell 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Mark Higgins 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

Retour
Haut de la page