There was no one here. They never answered the phones. They was no where to park the truck. I dropped my truck off late because this location was so terrible with accommodationsGabriella T.
Customer Reviews for Wags Neighborhood LLC
(U-Haul Neighborhood Dealer)
Pour nous contacter
Baton Rouge, LA 70802
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au dim : 11h30 am à 7h pm
Heures d'ouverture spéciales
- 8/12/2022 - 10/31/2022: Fermé
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
I was not able to reach anyone by phone. When I arrived they didn't even know the truck was out back. Wait over an hour for the key. No dolly or furniture dolly and only two blankets. Later was charged an extra $300 for unknown reason. Now have to work with customer service to get my money back.Thomas T.
The location was very hard to find since it was not located at a traditional uhaul rental. The location did not have a sign or anything that would help you locate it. The UHaul pick up location was very sketchy and the person giving us keys made us wait outside in a bad part of town for almost 30 minutes to retrieve the keys. I would not recommend renting from this location.LeeAnn D.
Tell me that I went 42 miles over on rental at drop off.ed E.
They didn't inform me that there was an additional charge for returning the U-Haul late. The reason the truck was returned late is because the movers booked through U-Haul's website arrived late to my house. The staff didn't come out of the office to talk to me. It was all done through a window.Katie R.
Actually be there and lose the attitudesHailey G.
Great Service!Lyric B.
The 20-foot truck leaks water into the cab when raining.KIRK L.
This location was no where near where I originally contracted. It was out of the way and inconvenient. I worried about my safety. The trailer did not contain the utility dolly that I also rentedPaul A.
The gentleman at Wags grocery were very helpful and professional!MIA O.
Le client n'a pas laissé de commentaire.CHARLOTTE B.
It was next to impossible to hookup to the trailer from where it was parked, and just as bad trying to get it out with another car parked in the way that nobody seemed to have a key to move. I was running over trash and whatever else. Just thankful I didn't get a hole in my tire. And the trailer did not have a pin for the latch so I went and purchased one myself. Highly disappointed compared to what I'm use to.RYAN M.
Le client n'a pas laissé de commentaire.Chase S.
Le client n'a pas laissé de commentaire.JIOVANNI L.