Évaluations des clients Waldorf Scooters

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Waldorf Scooters

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Stanley M. le

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The person spoke very little English , could t understand him. He at first said he didn’t take one way trucks looked in computer then took and inspected truck told me I could go !!!!when I called back about my money out of account he said not my problem!!

david E. le

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Le client n'a pas laissé de commentaire.

CHESLA F. le

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Personnel was amazing. Please let me know how I get get a partial refund from the rain damage. If I rented a truck my stuff should be protected or destroyed.

David C. le

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Le client n'a pas laissé de commentaire.

Kendrick J. le

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Wash the outside of trailers and trucks more.

Stephanie S. le

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Please ensure that the trucks are properly cleaned.

dorothy W. le

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Le client n'a pas laissé de commentaire.

Angela A. le

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Le client n'a pas laissé de commentaire.

Ethan B. le

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When using the internet to reserve a truck and /or moving equipment (such has a dolly or appliance cart), to be picked not during lobby business hours, and for my situations purpose, needing the Truck and equipment Tuesday April 2nd at 7:30am, U-Haul's website should not make equipment available and paid for it it's NOT going to be on the truck when needed. I made the reservation Monday night for Tuesday morning, and I went to pick up truck and equipment that Tuesday morning, and no equipment was present within the truck, and I later learned that U-Haul dealer is closed on Mondays, which meant there was no one there to even load the equipment, yet U-Haul's website let me choose and PAY for the equipment..my suggestion is to not have people pay for something when it's not even available...it caused many problems seeing as the equipment was needed to complete my job and due to not having it like I said for, we were first late to job trying to find someone open to provide the equipment I already PAID for, and then being unable to locate any, the job was harder and took longer and I ended up making much less money...

john W. le

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Le client n'a pas laissé de commentaire.

Danielle M. le

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The dolly, pads, e.t.c was not in the truck that I paid $40 for.

Tanya A. le

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Offer discounts through organizations such as, AAA, AARP, etc.

Paul R. le

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0make sure equipment is clean. This was not the location I was told to pickup the trailer, cost me time on pickup day and lost help to move ,which in turn made me late turning in on sunday. Not a happy camper!

Marcell B. le

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Le client n'a pas laissé de commentaire.

francesca C. le

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Le client n'a pas laissé de commentaire.

kathryn H. le

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Le client n'a pas laissé de commentaire.

AMANDA C. le

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Le client n'a pas laissé de commentaire.

Wendell B. le

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I rated this location average based on my experience. I requested an 8am pickup which was acknowledged on the reservation emailed to me. The location didn't open until 10am in which I was made of aware of after I called them the day prior to my reservation. This caused a significant delay in me meeting my timeline for use of the trailer. After arriving, I had to wait almost 45min to check out the trailer. Another significant delay.

richard G. le

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Trailer would not pass the speed of 50 mph before it would violently sway. Also the associate who helped me put in all the wrong information, and drop off information which was 250 miles from my ending location.

Joshua K. le

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Two of the lights on the trailer were not working. Also the trailer did not have a crank to lift it off of the ground. It took full size men to lift this considerably heavy tongue off of the ground and get it onto the truck. Also I only needed the trailer from Early Monday to Monday Afternoon but I was charged for several days. NO uhaul locations were open on Sunday that had the trailer so I was charged for the extra day.

joshua D. le

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The latch for the ramp on the tow dolley. Was held on by 1/4 diameter rope. I asked about it. He said it will be fine. I traveled from waldorf,MD to chicopee mass.

SCOTT I. le

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Le client n'a pas laissé de commentaire.

ROBERT S. le

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Le client n'a pas laissé de commentaire.

Izetta L. le

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Not a clean facility. Tried to nickel and dime me on the gas.

John F. le

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“The return drop off location will be open until 7pm... so you guys have plenty of time” - I think she was kidding. Because this location was closed. And we were left there with a 15’ Uhaul and a car attached to the auto transport. We also had to drive further to CT right after we returned the Uhaul. So I googled for the nearest location and the website said they were open till 7, it was about 615pm. So we went on our way and I gave the location a call to let them know we were coming. Guess what? They were apparently closed too. But someone picked up. Now I couldn’t understand him but he said there was no one to help as everyone just “went outside.” So I told him to bring them inside as we need to return the Uhaul. More back and forth and I kept getting more upset. Finally just showed up to that location and the employee comes up to me on a bike and I spoke to the manager(on his iPhone through earbuds?) as he tried to walk me through the unloading of my car. Still couldn’t understand him so I ended up unloading my car myself. All I wanted to do was leave because I was so upset and disappointed with the company and my experiences. I don’t think it could have been more unprofessional. So no, I will not be considering Uhaul for my next box truck rental experience. I’ll spend the extra money with Penske. Thank you.

James C. le

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Le client n'a pas laissé de commentaire.

Michael S. le

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Employees didn’t assist with hook up or even check that lights were working correctly.

Phil F. le

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Le client n'a pas laissé de commentaire.

Virginia K. le

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Le client n'a pas laissé de commentaire.

john H. le

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Le client n'a pas laissé de commentaire.

michael W. le

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Le client n'a pas laissé de commentaire.