Le client n'a pas laissé de commentaire.John E.
Customer Reviews for Walker Tire Truck & Tow Svc
(U-Haul Neighborhood Dealer)
Pour nous contacter
Odessa, MO 64076
(I-70 exit 37 behind the Outlet Mall)
Services dans cet établissement :
- Mon–FriDe 8 h am à 6 h pm
- SamediDe 8 h am à 2 h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Nothing! Great hospitality, the service was awesome.Tim J.
Le client n'a pas laissé de commentaire.Charl H.
Everything went great. Can't think of any improvements.Richard M.
Le client n'a pas laissé de commentaire.Elizabeth M.
I put more gas in the damn truck than it had then got charged for a little over a mile. Bullshit!!!!!!Thomas D.
i like that there is always a trailer aveliableFredy B.
Very friendly and helpful i would definitely recommend this location for future rentals. Thank you guys RICHARD M.
Le client n'a pas laissé de commentaire.Bruce H.
No person was on site when dropping off truck. Key's were lefted in a drop box.Ronald W.
Le client n'a pas laissé de commentaire.jennifer F.
Le client n'a pas laissé de commentaire.Kevin E.
Everyone there was friendly and helpful! Definitely would recommend them to family and friends.Gary D.
Le client n'a pas laissé de commentaire.Sandy H.
Le client n'a pas laissé de commentaire.MIKE M.
Let the Laddies in the office handle things. They're great.Tommy W.
Good service. Friendly staff.Carmen B.
Le client n'a pas laissé de commentaire.Joshua N.
My experience was good.Hilary M.
Le client n'a pas laissé de commentaire.DAVID O.
I made this reservation on Friday, 07/22/2022, for Saturday, 07/23/2022. When I arrived at the Harrisonville location it was closed even though I was assured by Logan(the woman who helped me on Friday) that they opened at 8am and my scheduled time to pick up my rental was 9am. I stressed that I did not want to do the mobile pick up. I called uhaul and they informed me I was signed up for a mobile pick up. I was never notified there had been a change in how I was to pick up my rental. The representative sent me a text message with a link so I could create an account and pick up my rentalâ€¦ After signing up and creating my account, there were no rentals or reservations on my account. I then had to call back and another representative had to enter my reservation twice. I was told I would get $25 off, an extra day and 15 more miles added to the 52 miles allowedâ€¦ This made it to where I would drop the truck off on Monday 07/25/2022 and would have a total of 68 miles allowed. I received a text message stating the new drop off time but never received a new contractâ€¦. When I tried to drop the truck off Sunday night 07/24/2022, my account said I had no rentals or reservations again. I had to call a representative again to drop the rental off and she had to manually enter notes into the account. Now that I have dropped the truck off I was charged 22 extra miles when I was given 68 miles as my mileage allowed. Total miles were 75. Can I please have this resolved?? Robyn Turley firstname.lastname@example.org 816-565-5444Robyn S.
Very knowledgeableJames M.
Le client n'a pas laissé de commentaire.Rodwin M.
Le client n'a pas laissé de commentaire.Tamara E.
Le client n'a pas laissé de commentaire.BRIAN H.
Le client n'a pas laissé de commentaire.Terry S.
Awesome experience.KENNETH K.
Y'all did a great jobISAIHA G.
Le client n'a pas laissé de commentaire.WILLIAM J.
Le client n'a pas laissé de commentaire.LISA L.
Le client n'a pas laissé de commentaire.Lisa L.
Keep up the good workBESSIE C.
Le client n'a pas laissé de commentaire.Raymond B.
Le client n'a pas laissé de commentaire.MARCOS T.
Le client n'a pas laissé de commentaire.David W.
The staff here was extremely helpful and everything was handled professionallyRELLO C.
Great customer experience. Staff was very professional and friendly. ThanksBRIAN M.
Le client n'a pas laissé de commentaire.AMANDA I.
Le client n'a pas laissé de commentaire.TYREE W.
Keep up the good work Walker tireNABOR M.
Le client n'a pas laissé de commentaire.Jeffrey B.
Absolutely horrendous experience. The poorest customer service in the business. All around a monopoly that resulted in the worst rental experience in 50+ years.Thomas B.
Le client n'a pas laissé de commentaire.Phillip W.
Le client n'a pas laissé de commentaire.casey T.
same commentRicky S.
Le client n'a pas laissé de commentaire.Douglas M.
Le client n'a pas laissé de commentaire.Ilda M.
They were greatGLENN R.
Fix the gas gauge so you know how much fuel you have. Otherwise it was fine. Woman at the pick up site stopped assisting me to talk to her son and another customer who came in after me. It took almost 30 minutes to get out of there.RHONDA O.
The truck bed leaked badly preventing us from moving as we had planned.JOE B.
Le client n'a pas laissé de commentaire.MARSHA K.
The truck we got from here was in poor operation brakes were poor and the rear end went out in the truck causing or move a 4 hour delay.Alyssa C.
Le client n'a pas laissé de commentaire.JEFF S.
The entrance could look nicer!Justin O.
The office is filthy and I wasn't able to check in on the mobile app because they wanted me to come into the office. No one except me wore a mask. Took us 40 minutes to finally get the keys and then they brought out six pads that were oil stained and full or dirt. I have pics. They didn't have the furniture dolly. On top of being sent an extra 30 miles to pick up the truck because my reservation was changed. The truck was dirty we had to use cleaning wipes to clean the steering wheel and surrounding area. If you want pictures please just send me and email I have them. I normally have excellent experiences with uhaul.Earlena G.
Could have explained that we were only allowed 110 miles...Lisa F.
There was a short in the lights and they worked on the trailer until it was determined it was my daughter's truck that was the issue. The company worked to find the problem then helped to get alk the components working so we'd have a safe trip back to Warrentin.Pam G.
Le client n'a pas laissé de commentaire.Robert M.
Le client n'a pas laissé de commentaire.JOAN R.
Got charged for insurance that I didn't request .. I want a refund 573 881 6222JACK B.
Le client n'a pas laissé de commentaire.MATT V.
Le client n'a pas laissé de commentaire.Cheryl M.
They were having computer issues. I didn't understand why I made my order at the Nuts and Bolts location and had to pick up at Walker Tire.KAREN R.
Le client n'a pas laissé de commentaire.Cynthia B.
Le client n'a pas laissé de commentaire.Harold N.
The uhaul rental process was miserable. It took over an hour to rent. When the attendant called uhaul for support on their broken website they were completely unhelpful. You need to make your process easier or provide some training.WILLIAM R.
When making the reservation, be sure that the pick up location is clear. My reservation said the pickup would be in my town, and I ended up having to pick it up 30 minutes away.Nicholas W.
Le client n'a pas laissé de commentaire.Bruce W.
Thank you for a trouble free trailer rental. Unit was in good condition and hauled great.Osage W.
I have experienced this location for other needs in the past. They are usually nice, but very un professional in their establishment. It is filthy, trashy and i often find it spills over into their work. When I went to check the trailer out, it took her forever to get the software to accept my request. The request I submitted online days prior. I did not choose this location, but was sent here after I had already submitted the request for another dealer in town. When I went to hook up the trailer, the employee tasked with check out was un trained. My truck was too tall for the Jack because the trailer was off the road in a dip. I had to provide my own procedure to get it on my truck. The employee was going to give up. Then when I got home and went to load a vehicle on the trailer, it was not properly attached by the employee. He had not latched it on my hitch. It came off, gladly not while driving nor causing any damage. I did call and inform the business, they said sorry, but not much else. Always disappointed with this establishment.Collin C.
The people there seemed to be inconvenienced by the fact we wanted to rent anything. We were there for nearly an hour and I had called and confirmed the rental a day in advance. Honestly, if I hadn't been 4hrs and 30 min from home and really needed the tow dolly, I would have just walked out.JOHN C.
Waited over an hour to get the truck because they couldn't figure out how to run the siteJonathan S.
Most gracious regarding change of destination and light deficiency. Outstanding service!Ronald S.
Le client n'a pas laissé de commentaire.David P.
Le client n'a pas laissé de commentaire.Lynn K.
No improvement required. They are a friendly and knowledgeable staff!Craig G.
There was blood in the cab, a used tampon behind the drivers seat that I found when my puts spilled when I tosses it on the front seat to climb after loading my stuff. I was never notified of the change in vehicle, they changed the location to a backwood junk yard, the quoted price of $276 turned into $451 somehow. Took them 20 minutes to even get to me. The truck popped the whole time and ended up over heating. When I had the regional manager called me I was told I was lying that he was there when they cleaned the truck and it was kool-aid then later said he hadn't seen the truck but would go see it later. The truck popped loud enough the customer service lady heard it so it's on their tapes. I just asked that the adjustment to the $276 be made. He refused. I called into customer service to see if there was anyone else I could talk to, while on the phone they said he loaded notes saying he offered to match the quoted price and I refused. This is the most horrible form or customer service I've ever seen. Not only was there literally blood and a used tampon in the truck that was "just koolaid" when he'd never see the truck and admitted that later. That's risks so many contimaniation issues. I work in healthcare where people with feeding tubes get treated. If whoever bled had a disease like TB not only am I at risk of being exposed hit all my patients are now as well. I now have to get get tested for a number of things. And he's going to sit there and lie and say he offered me a price match and never did. This is the worst company I've encountered. Their only saving grace has been their customer service line. Those ladies I dealt with have been amazing. Still will never use or requimend them againAmy W.
Le client n'a pas laissé de commentaire.Adonis B.
Le client n'a pas laissé de commentaire.Kate N.
Didn't read voice mail to know where the part wasKirk E.
Very helpful even though the location was a dirty smoky tire shop.Jennifer R.
Le client n'a pas laissé de commentaire.Michele M.
THE U HAUL LOCATION RENTALS NEED TO HAVE THE ABILITY TO SCHEDULE TRUCK AVAILABILITY MORE THAN 24 HRS PRIOR. WAS VERY UNEXPECTED STRESS FOR SOMETHING I SCHEDULED A WEEK AND DID NOT EXPECT ALL THE CHANGES AND INCONVENIENCES WE EXPERIENCED.janell C.
Le client n'a pas laissé de commentaire.Terry H.
Le client n'a pas laissé de commentaire.Allison K.
Had a reservation for a trailer. place we were to pick it up couldnt find our name and didnt ask how to spell it. So didnt get trailer and had to find somewhere else to rent one but at full price. Was to get a discount ... not happy and very stressful day....JOHN C.
Very friendly, fast to get you checked in and out. Very personable people. Lots of room on their lot and is a great place to get into and out with a trailer. I'm totally satisfied so I wouldn't change a thing.Donald W.
Le client n'a pas laissé de commentaire.james H.
This place is filthy and disorganized. They have the usual problems with getting access to U-hauls web site to print a receipt. Takes a long time.KIMBERLY T.
It was a very cluttered, dirty facility. Clerks were nice.JUDITH K.
They did not have very many boxes when we asked for them. Plus, the windshield wipers needed to be replaced. They were in terrible condition. Thankfully, we didn't encounter any rain (even though is was in the forecast)DAVID J.
Clean the windshields, many bug marks were on the windshield. Also, the miles allowed were not sufficient since I had to pick up in Odessa to move my daughter from Warrensburg to Kansas City. Although it is not much I was charged for 4 miles extra for this direct trip.Leo R.
Le client n'a pas laissé de commentaire.TRISHA P.
Be truthfuSTEPHANIE H.
Le client n'a pas laissé de commentaire.Gregory S.
Le client n'a pas laissé de commentaire.WILLARD M.
I was charged an extra $20, although I returned the trailer on the day I was supposed to.JD D.
Very nice and helpful people.MARTIN R.
Walker was not real clean, it is a tire and wrecker svc. I was fine with that. Their people were very helpful and accommodating. I will go there in the future.ED P.
Le client n'a pas laissé de commentaire.WILLIAM K.
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