Customer Reviews for Wallace Gas & Oil North Main
(Concessionnaire U-Haul dans le voisinage)

262 évaluations

606 N Main   Lamar, CO 81052
(@ Lynn)

(719) 336-3512

Heures d'ouverture de l'établissement

  • Lun - sam : 8h am à 5h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(719) 336-3512

606 N Main
Lamar, CO 81052
(@ Lynn)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - sam : 8h am à 5h pm
  • Dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
3

Le client n'a pas laissé de commentaire.

Sherry W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRITTINIE R. 
Évaluation :
4

It looked cleaned and well maintained however when I got to my new place I got bedbugs. this uhaul was the only thing i Used to move. The price for the extermination of bed bugs is very expensive.

Cristina H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

HERIBERTA S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

HAROLD TRAVIS B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CHERYL A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Linda P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Linda P. 
Évaluation :
1

I reserved a 6x12 4 days prior to my rental and at that time the trailer was available. 2 days prior to my rental I received a phone call indicating that the 6x12 trailer was not available and that I would receive a 8x5 trailer. When I went to pick up the trailer there was a 6x12 trailer on the lot and I was told it had been reserved the day prior. I will never use this facility again. They rented my reserved trailer out from under me and and on previous rental they did not record the return and I was notified the equipment was late when it was returned 1 day early. U Haul should consider make a change in their representative in Lamar, CO.

Alan G. 
Évaluation :
4

Awesome 👍😎

Rick D. 
Évaluation :
4

Great job!

Charles B. 
Évaluation :
4

Not close at 7 pm

Robert M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

micheal Y. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Freeman H. 
Évaluation :
3

The staff who hooked up my trailer didn't seem to know what he was doing. My son who is 14 knew how to do what he didn't and thankfully got it done so we could get out of there.

Maria P. 
Évaluation :
3

Have the van available that I pre reserved! A month and a 1/2 prior. Had to chase one down and none was available. Very disappointed in uhaul.

Sherilyn T. 
Évaluation :
2

I was appalled at the lack of customer service from uhauls representative on the phone and by the misleading information I obtained from uhauls website. If I had had the option I would not have rented from U-Haul and I will not be renting from U-Haul in the future if the service I received was the standard that U-Haul asks of its employees

lillie R. 
Évaluation :
5

Absolutely the worst customer service experience ever! I reserved the car dolly 6 days before I needed it. When I got the call from you guys to pick it up I was told that I had to go to another store 167 miles away. Round trip that over 300 miles a tank of gas, and 7 hours of my time that I'll never get back. When I asked for some kind of compensation, all I was offered was one extra day on the rental. On my way back home from picking up the dolly I passed by the Pueblo uhaul store, they had 2 dollies sitting on their lot, 30 minutes from my house. I cannot in good conscience, recommend uhaul to any of my friends or family members.

Stan P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Darrell L. 
Évaluation :
5

Verify tire pressure. One of the tires was e extremely low.

Scott L. 
Évaluation :
5

I paid for 3 day use, I dropped off after 2 days, do I receive a credit for this, thank you

Mark S. 
Évaluation :
1

Uhaul was a mess for us. They charged us twice, gave us the wrong truck and didn't give us the pads we paid for to help us move. We could never get ahold of anyone to help us. Absolutely ridiculous. We will not use uhaul again

AUSTIN M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joe E. 
Évaluation :
3

I was told that if the Uhaul was returned early I'd receive some type of refund for unused time, but when I dropped the Uhaul off early, the employee didn't know what I was talking about. Ultimately he told me I should just expect back on my card in 24 hours and I never saw anything.

hunter F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brennen M. 
Évaluation :
4

I had to drive 250 miles out of my way to pick up a car trailer, I was very disappointed!! Made for a very miserable trip!

joseph R. 
Évaluation :
1

Logan was very rude told me they were all reserved.. I ended up.going online to reserve one jsut so i could rent one. Once i retured ot they charged me more and only gave me 42 $change he didnt have me sign a paper nefore i left and said the mileage was 5 less than whar was on the vehilce said it had a full tank ajd only had a queater tank he didnt even look at truck before i rented it he just guessed the milage.and gas???? I wouod like i full refund for this problem it shouldnt be this complicated to rent a Uhaul..... Olz contact me at 719 468 9141 thanks

Margarita G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephanie S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Zuriko L. 
Évaluation :
1

Very unprofessional

Lucas L. 
Évaluation :
2

They don't have a clue what they are doing. Called the 800-go-u-haul number and had everything verified and ready to go. Go to pay for the equipment and was told that it was not going to work and could not rent the equipment. Had to call district manager. Not a good experience.

Don B. 
Évaluation :
5

The staff at UHaul in Lamar, CO (Wallace Oil and Gas) were awesome....helpful, attentive and very courteous. I will definitely use them again.

Kett W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

dalene P. 
Évaluation :
5

nothing..does not need any improvement!

Tom P. 
Évaluation :
3

Only one employee on duty, many customers waiting on assistance. Computer was very slow, took a lot longer to complete contract than normal.

Steven T. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

William F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ray S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

DAN K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James R. 
Évaluation :
3

Friendly service is needed it lacked a smiling face.

Amy L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

angelica D. 
Évaluation :
5

Very friendly service, great job

Scott T. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Michael B. 
Évaluation :
1

Advertise actual fees.

John C. 
Évaluation :
1

I reserved and confirmed online a small pickup truck for 19,99 $ a day plus 59 cents per mile. But when I went to pick it up I was told that the only vehicle that was available was a 15 foot box truck for 29,99 $ per day and 79 cents per mile. My total bill went from originally about 200 $to 370 $. Not happy

George H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Maurice V. 
Évaluation :
3

Personell are courteous and helpful.

ruth H. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

ruth H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven T. 
Évaluation :
1

Have the equipment on hand that was reserved for pickup. Be interested in helping the customer. REALLY IMPORTANT! Both individuals on duty seemed more interested in going to lunch than helping us get the trailer attached to our vehical properly. And, making sure the trailer lights worked correctly. I really hate to say it but they just seemed lazy. Not concerned that they did not have the appliance dolly that we needed to load the trailer. No greeting and no apology offered!!! I will not rent from them/this outlet ever.

Daniel A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James N. 
Évaluation :
1

Have an attendant that can arrive to work on time and knows what he is doing once he gets there. Very poor service and slow process. Won''t deal with them again as this is the second time I have had a similar experience at this location.

Malcom S. 
Évaluation :
1

I reserved a u haul 2 weeks before I needed to pick it up in Lamar CO at Wallace gas and oil to speed up the process. That wasn't the case when I got there for my appointment at 9:00am, I had to wait a whole hour for them to process me because the guy who was assigning the u haul had no idea what he was doing. He had to call several people to help him and since it was a gas station he had to help people that were coming in for gas he was the only one working. There shouldn't be an hour wait if you reserve a u haul two weeks prior to the pickup date

Mitchell E. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Machelle M. 
Évaluation :
4

Not sure, great service. Fantastic very clean truck, my experience was perfect..

Matthew S. 
Évaluation :
5

The only thing and it wasn't a big deal. I wanted something showing that I dropped the trailer off. I asked and he said that when he put it in the computer uhaul would send me an email showing this and I never got one.

leslie G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

leo A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

robert S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Russell A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MICHAEL S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

al S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paula L. 
Évaluation :
1

The guys gave me truck with 3/4 of gas tank and were laying in my face it 7/8 of tank. Had to call Law Enforcer

circh P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Kelly R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Teresea B. 
Évaluation :
2

I had an extra charge put on my card. I think maybe gas was added to my card and I filled the truck at the return place. Not sure the young man didn't gas his and charge my card. Please check because I filled it there.

Mary B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

victor M. 
Évaluation :
1

They didn't know how to hookup the trailer I had to show them.

Timothy A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rudy M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jennifer R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sid J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew S. 
Évaluation :
2

The person that helped us was great and helpful however the trailer we reserved had been rented out when we picked it up and the only comparable one was enclosed and not suitable for everything we needed to haul. I will have to make a second trip.

mario C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Felix D. 
Évaluation :
5

Have the equipment available in Colorado Springs for fast pick up next time thanks

JACQUELINE J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amber S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tom G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stewart O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TERI R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MICHAEL H. 
Évaluation :
5

Lovely customer service. Very well mannered.

Kirstin C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Larry O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Les A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Connie M. 
Évaluation :
3

The Sat morning attendant Caesar....was excellent....thorough...and really explained things. Sean was very helpful on the front side when we reserved. It was a short experience only 5 hours of use....

judy T. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Brent W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christina R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Rick S. 
Évaluation :
3

NO ONE THERE WHEN I DROPPED OFF IT WAS A HOLIDAY . THEY CALLED ME DAYS LATER WANTING TO KNOW WHEN I WAS GOING TO DROP OFF.

jacob G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

cary M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy W. 
Évaluation :
3

Tire was almost flat when we picked it up but was filled

Bobby H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shauna S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dennis H. 
Évaluation :
1

Either close this location down or train everyone at this location. I had an appointment for pick up an expected everything to be ready. Spent over an hour for a simple trailer pickup. Boys there helping did not seem to know how to hook up the trailer. Took them 20 min. to find the chains needed for hookup, they left them dragging on the ground and then I was told to go buy the wiring I needed to make the connection between my car (it was already wired) and the trailer, they didn't have any. Do you mean to tell me I was supposed to drive it without any working lights somewhere to buy, out of my own pocket, the proper hookups? If I had been in an accident due to this U Haul would have been in a heck of a lot of trouble! My husband made one of the kids go buy it (they didn't want to because there were only two of them running the gas station.) Another 25 min. wait for that and then another wait while they got the dolly and pads I rented. Once again, I had an appointment, I did not just drop by and expect it to happen quickly. I requested a call fro the regional manager, but have not yet heard from them. I will be asking for a refund.

BONNIE B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JOHN O. 
Évaluation :
1

I had the worst experience of my life, did not get reimbursed and was told I would money wise only to find out it was to pay the movers! Communication, told one thing by one UHaul and another version from another employee! Time, organization, communication was so poor! Kenny Brogman (719-393-5628), was the rudest person, and degrading man I have ever spoke with! Constantly interrupted, repeated the same things thinking I didn't understand??????????? I was told I was going to be reimbursed money in the amount of 1 000,00 $, I could have been in several accidents due to the right review mirror was busted off when a tree branch snapped back and hit the windshield and splattered glass, and broke off the review mirror, and windshield wipers that flew off in the middle of a down pour of rain! However, I was able to drive but not very safely at night, had hazard lights on all the way home. I called several times, and never called back, the truck and trailer they did not even assist with, my friend had to go get the truck and put my car on the trailer!!!!!!!!!! Alexis and William did get a second mover to come pack on Saturday night, after the first one was so inappropriate! I was suppose to leave on Friday for my new job in Wisconsin, from Arkansas? I did not leave until Sunday, and started on Tuesday! I returned the vehicle that was on a half tank, the second one? A very young lady, said it was not on 5/8 tank and if I didn't come give that money for that send me to collections!!!!!!!!!!!!!!!! I would never, ever use Uhaul or recommend to anyone!!!!!!!!!!!!!!!!!!!! I can't believe you did not reimburse my money after all of the things that happened, not to mention made my mother a wreck before I left!!!!!!!!!!!!!!!!!!!!!!!!!!

Julie S. 
Non reviews have been submitted for this location.

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