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Make sure you know what is being rented that day so you don't act surprised when customer shows up. Lights did not work. Trailer was dirty inside. I was charged for 2 days only used it 1
Easy drop off from our house
Wonderful people.
there were a couple of heavy plasic bags remaining in trailer which had to be discarded....not visible to myself or attendant upon pick up
Your reservation system and customer service is inadequate. I tried to make a reservation with a live agent and he could not tell me where I could pick up the trailer I desired. After I gave my credit card I was told it would be an hour before logistics would call me to tell me where to get it. Two hours later I called and was told it was 50 miles away. That is an hour drive both ways for a six hour rental. Waste of my time. I just went to Walls Tire and got something else, quick and easy.
The owner and employees were excellent to work with. Will always go to this location.
My unloading place was on the way to my drop-off location. There is no way 81 miles would have been enough to get from the pick-up place to the drop-off place. I know it wasn't a large amount, but it sort of irritates me that I went over. Just a small issue.
Brian was very helpful and did an outstanding job.
took 0-30 minutes to complete a pre-registered transaction which should have taken 5 minutes at most.....proprietor cited recent systems changes slowing down the process
The staff was very helpful and friendly. We couldn't have done it without their help. However, they didn't have the dollies we needed. They were able to arrange for us to get them from another location nearby. Please make sure that the pickup location has the equipment on hand next time you confirm the contract.
Took 4 days for the place to return my truck in the system.
Great people easy to work with
Keep up the good work!
Excellent location and very helpful with drop off.
Rude, nonhelpful
Remove Depot Gun & Pawn from your service providers!!!!
Location was nice and easy to reach on our way. The trailer we rented was terribly dirty inside and out.
The distance you had me travel to pick up the equipment was unacceptable. Forty miles from my original location is too far. Your process is deceiving.
Walls Tire always makes renting a uhaul easy for me. I would recommend this location to anyone.
Provide the haul with a full tank of gas. Hard to manage a partial tank upon return
They don't have a lot of additional supplies, mostly just blankets.
Excellent customer service! Best U-Haul experience ever.
Nothing it was great.
Terrible on front end. Reqd calling uhaul more than 3x seeking help. Finally received help and equipment as promised I sent two emails to your suggested place for prb solving with only automated reply.
Keep doing what you're doing.
Had to hunt down mgr. and I left trailer without truly being checked in even though I pursued initial or receipt proving my trailer rtn. this place primarily auto repair will not go back
I rented a 6X12 U-Haul trailer for two days. There were no running lights or tail lights. I had to use the emergency flashers to move. I took it to O'Reilly's and they showed me the problem with the wiring. Naked wires!
Wall Tire did a great job.
Brian and his staff took very good care of me and my family.
Very friendly establishment
Great service
Pick-up was quick and simple. They explained the whole evolution.
Change brakes on truck. The braking was very poor.
The service was very good, prompt and was very poilite.
Need a dolly on all trucks
Nothing, excellent service and location!
Manager there had a bad attitude. Tried to double my rate. He was also stating that he really hated to even fool with U haul. Upon drop off we waited for over 30 minutes for someone to take trailer off SUV. No one ever came out so we just took it loose ourselves and left it. Overall bad experience.
Main UHAUL messed up reservation but Wall was great
