Customer Reviews for Warden Esso
(Concessionnaire U-Haul dans le voisinage)

18 évaluations

2 Upton Rd   Scarborough, ON M1L2B8

(416) 264-6669

Heures d'ouverture de l'établissement

  • Lun - sam : 10h am à 5h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(416) 264-6669

2 Upton Rd
Scarborough, ON M1L2B8

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - sam : 10h am à 5h pm
  • Dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
1

This experience was horrible. Took an hour to get the truck. The sel check in didn't work. Retail location is a scam. They had no clue what I wanted to do. Handed me a phone number and insisted I text photo ID. acted as if I was difficult and causing check in issues because I wasn't comfortable to text a random gas station employee photo ID. the person working had no clue how to handle uhaul. If they're not training staff for hours they operate they should not be allowed to operate as a uhaul location. The ‘manager' I had to park to on the phone at the location had no clue how to help, just kept telling me I was refusing to upload photo ID to the uhaul website (even though I kept asking where to do so on the site). Just horrible experience. I would give it a 0 if possible

Luis D. 
Évaluation :
3

Truck was not clean at pickup - garbage in back and cab. Windshield washer fluid was empty.

Christopher M. 
Évaluation :
1

Will never recommend this location to anyone. Worst service, vehicle had snow inside. Staff were extremely rude, they signed my paperwork by themselves, which is illegal to do and when questioned they had to say take it or leave. I accidentally put extra gas in the vehicle and was told i would be reimbursed but in return now i received another bill for about $20 on top of the already exceeded total which is no match to what i was quoted with. Complete scam of a company and location, F U haul.

nithin R. 
Évaluation :
1

Terrible experience

Lena F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Khlood A. 
Évaluation :
3

The only person at this location was a gas station attendant who had many customers. We communicated/sent the relevant information to someone via phone. Would have been easier if could have bypassed having to wait for the attendant to finish with customers. Also, the van had no windshield washer fluid.

Emily C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MOHAMMAD REZA N. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Thomas C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sina S. 
Évaluation :
1

They charged me extra for a day instructions were very poor the guy who manages rentals gave his personal number to send mileage and receipts. He knew I returned the equipment with in 5 hours. As I have a proof of communication with him. Still they charged me for two days of rental.

Muhammad B. 
Évaluation :
4

Fix the app so I can upload the photo through the app instead of going to the browser on my phone.

Minh L. 
Évaluation :
4

Better check in process.

Troy M. 
Évaluation :
1

Local staff did not seem to know anything about helping me to get the key that was auto be left in a lockbox despite having the key inside the Esso station the whole time. Online "express" pick up was not set up. Spent 45 mins on hold with Uhaul waiting on help to get the key, took another 15 minutes just to confirm that they key was with the Esso attendant all along and additional phone calls were needed with management. Van had no fuel and we were tasked with having to add fuel before leaving. The entire pick up process was unbelievably poor and not as presented from Uhaul when I selected this location. Would not recommend this location to anyone and would question ever using UHaul again in future.

Heather H. 
Évaluation :
5

Excellent

Sina S. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Benjamin D. 
Évaluation :
4

Your App needs to be updated. Many bugs while trying to upload my driver's photo and license. Had to use your website.

Michael C. 
Évaluation :
2

I feel like I was ripped off and I am watching my credit card close! Just incase you guys try anything.... I picked up the truck from 2 Upton on warden in Scarborough, first off the guy was like 77$ to start and when I dropped it off it was another 90 wtf, guy sound shady as hell

Jermaine W. 
Évaluation :
1

Attendant was rude. I had problems opening the lock. He wouldn't even come outside to help. He dismissed me and served other customers. I was there an hour trying to get the lock box open.

Deborha S. 
Non les évaluations ont été soumises pour cet établissement.

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