Évaluations des clients Warhorse Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Warhorse Storage

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Glenn B. le

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The cleaning charge of $20 that was assessed after drop-off was unwarranted.

Theresa N. le

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Le client n'a pas laissé de commentaire.

Christopher A. le

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Le client n'a pas laissé de commentaire.

Dennis M. le

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Le client n'a pas laissé de commentaire.

Ronald B. le

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Very nice location - the best I've seen - and the manager is a good 'people person'.

Kenneth S. le

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Very nice, accommodating and professional!

Tony H. le

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Le client n'a pas laissé de commentaire.

Herb M. le

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Customer service wa great

Cynthia B. le

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Le client n'a pas laissé de commentaire.

Richard H. le

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Le client n'a pas laissé de commentaire.

Robert P. le

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Amazingly friendly and helpful people. Great team here at this location.

rob S. le

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Great people at this location. All UHaul locations should be this good.

Mark F. le

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Le client n'a pas laissé de commentaire.

Chris P. le

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Le client n'a pas laissé de commentaire.

Dale N. le

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Le client n'a pas laissé de commentaire.

Andrew M. le

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Le client n'a pas laissé de commentaire.

Wallace D. le

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Great Customer Service!!

Robert B. le

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Le client n'a pas laissé de commentaire.

Justin W. le

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Le client n'a pas laissé de commentaire.

Danielle S. le

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Le client n'a pas laissé de commentaire.

Titus D. le

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Le client n'a pas laissé de commentaire.

greg D. le

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Excellent service and very friendly.

Cristina S. le

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The man there helped me and my stepdad unload trailer and was very helpful to even let me drop off there!

Christopher P. le

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Le client n'a pas laissé de commentaire.

mark H. le

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Le client n'a pas laissé de commentaire.

Jeffery C. le

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Le client n'a pas laissé de commentaire.

Maz W. le

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Le client n'a pas laissé de commentaire.

Timothy B. le

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The facility was very modern, clean, well organized, and stocked with a wide variety of moving supplies. The truck was clean, ran well, and easy to operate. The owner was very friendly, polite, and explained everything we needed to know about vehicle check out and return procedures. Will definitely recommend Warhorse Storage/Uhaul to other people I know.

BRENT H. le

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Le client n'a pas laissé de commentaire.

Marissa C. le

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Le client n'a pas laissé de commentaire.

Robert H. le

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Great experience and the owner went above and beyond to provide clean equipment.

Cory B. le

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Le client n'a pas laissé de commentaire.

Titus D. le

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Le client n'a pas laissé de commentaire.

William L. le

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Le client n'a pas laissé de commentaire.

Teresa D. le

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I will always go to this facility for my uhaul needs first. The couple that run this location are outstanding. It is clean, comfortable and friendly, A+++++

Scott G. le

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Le client n'a pas laissé de commentaire.

Mike G. le

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Great experience. Friendly staff, good service.

Gary N. le

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Le client n'a pas laissé de commentaire.

Ashley K. le

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They were very kind and I didnt have any issues what so ever! I will definitely recommend them to any friends or family!

Frank H. le

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Le client n'a pas laissé de commentaire.

Carl F. le

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Le client n'a pas laissé de commentaire.

ciera H. le

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Mr Jim and Mrs Jill are two awesome individuals in a world so divided and when you’re afraid of the next person these two exhibit love peace understanding they went above and beyond their Uhaul duties leaving me in tears and thanking God for my decision I’ve made my son and I appreciate them the most thank you all.

Jeremy B. le

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I just want to say the owner and his wife are wonderful people.!! They are always there for their costumers.!! Well lighted around the whole property..with Cameras.definitely a safe place for storage.

Brent G. le

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Le client n'a pas laissé de commentaire.

Titus D. le

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Le client n'a pas laissé de commentaire.

Rocky J. le

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Wonderful people to work with, helpful and kind. Looking forward to dealing with them again

ervin M. le

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Great place to go to get a uhaul and if you also like storage space to

Renee S. le

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Very nice and clean. And very helpful and accommodating. When you call you always get someone to speak to.

Renee S. le

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Great service at warhorse storage, I wasn't able to get truck myself they were very helpful in letting me arrange for someone else to get the keys.

Joe G. le

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The best ever

TONY T. le

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I have been renting U-Haul trailers over the course of the past 10 years moving kids back-and-forth to college. The 6 x 12 is outstanding contracts very well. I carried antique display cases from Kentucky to Ohio during an ice storm. Due to weather conditions to 240 mile trip took me about 9 1/2 hours. Trailer did very well on the slippery roads. I do use the last U-Haul dealer twice now over the past 10 or so days. This is by far the best location that I have rented from. They sorted out some difficulties and were there to help me connect and disconnect. Even though there are additional 15 miles out of the way for me I will continue to use them exclusively

Sylvia M. le

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Jill was exceptional. She was so helpful and accommodating. I would highly recommended Warhorse Storage. The location was easy to find and very clean and organized.

Sydney D. le

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Great experience and great people! Thank you so much!

anna R. le

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Le client n'a pas laissé de commentaire.

Brad S. le

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very accommodating

bob B. le

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Le client n'a pas laissé de commentaire.

Mason W. le

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Great people who supplied the U-Haul very helpful

Ralph D. le

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Wonderful people; they met me at the truck before I even got out. Gave me a bottle of ice cold water and promptly provided a receipt for the rental.

todd L. le

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Le client n'a pas laissé de commentaire.

John G. le

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The owner was courteous and went far beyond what is considered a standard in today's business world.

LORIN M. le

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Very accommodating with time for pick up and drop off. Have rented numerous times from Warhorse and always been very satisfied

christina B. le

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Le client n'a pas laissé de commentaire.

Tom S. le

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Jill & Jim are awesome

Angela H. le

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Very pleasant and easy to work with

Dale B. le

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The only comment I have is that I have used the place twice and both time were excellent I hope I never have to use a uhaul again but I had to it will most definitely be from this location

Megan D. le

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Le client n'a pas laissé de commentaire.

BRYAN L. le

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Le client n'a pas laissé de commentaire.

ronald P. le

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Le client n'a pas laissé de commentaire.

STAN E. le

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Le client n'a pas laissé de commentaire.

Colby C. le

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Great customer service!!!

JEFF S. le

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Jim and Jill Wallen were absolutely wonderful to work with, very kind and friendly as well as efficient. I would certainly recommend them to my closest friends and family and I will be certain to call them for my next rental......thanks for a very good experience

Dennis L. le

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The owner was a great guy. He help us out and was very polite and friendly.

paul C. le

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Le client n'a pas laissé de commentaire.

Duane S. le

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Le client n'a pas laissé de commentaire.

Kenneth S. le

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It was the best experience I've had. Very friendly

Bradley D. le

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Great Place to rent from and Jim was very helpful with anything that I needed. That's what true customer service should be like. Very easy to work with and always answered my phone calls to help me. My moving date got moved up one week and Jim made all the necessary scheduling changes for me. He even made an extra effort for the trailer to be available at his location so that I didn't have to travel to pick up the next closest trailer. Jim was a pleasure to work with.

RIchard W. le

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Le client n'a pas laissé de commentaire.

Craig G. le

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Le client n'a pas laissé de commentaire.

Jeremy D. le

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I can't really say it seemed the people knew exactly what they were doing if I had any questions they were quick to answer or help.

Daniel T. le

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Le client n'a pas laissé de commentaire.

Colby C. le

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Great customer service. Very clean. Accommodated my early u haul pick up time. I would recommend this location to everyone. Thank you

Amanda T. le

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Le client n'a pas laissé de commentaire.

Robert E. le

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Le client n'a pas laissé de commentaire.

John E. le

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This was my second time renting a u-haul from Warhorse Storage and will continue to use them for my moving needs as well as recommend them to my family and friends. They are extremely friendly and accommodating as was evidenced by the owner meeting me after hours to get the van all squared away. These people truly believe in customer service. Thank you, Warhorse!

Edward H. le

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Le client n'a pas laissé de commentaire.

TONY H. le

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Very friendly and made you feel like you mattered. Would do it again.

John E. le

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Wonderful people at Warhorse Storage! Very good to work with. They had the truck and paperwork all ready to go when I arrived to pick it up. Very friendly and helpful.

timara S. le

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Le client n'a pas laissé de commentaire.

Nathan S. le

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Friendly, nice staff

Krystle B. le

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This rental was much better than the last. We had no issues with reservations being changed and the service at Warhorse Storage was great. If you are in the Wooster area, would definitely recommend using this facility for your rental!

Krystle B. le

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This location was not our first choice for location. Our location was changed to this location which was actually out of our way, adding time to our trip as we were not able to begin loading the trailer as soon as we were planning. Thankfully the service was great at this location and we decided to use it again. We did call to complain about the change in our reservation with very little notice and had great difficulty finding someone to speak to that was willing to help us. I waited on hold for at least half an hour total and was hung up on twice. I also spoke to an agent who was very combative when I stated that I wanted the $50 credit since our reservation had changed. She tried to say that we had no claim on the credit as all reservations are subject to change even until the last minute. There is no fine print anywhere near the guarantee statement that says anything of the kind, so some of your employees may need to be re-educated regarding your policy as well as the principles of good customer service. After I asked to speak to a manager, I was conveniently disconnected. The next agent I spoke to was very helpful and I had not issues getting her to issue the credit. I did however, have to call back about a week and a half later because although my credit was approved, someone apparently forgot to release it to be issued. For the most part, the experience with this rental was terrible and nothing like the rentals I have had in the past with UHaul. If it weren't for the great service we experienced at Warhorse Storage we probably would have gone elsewhere for our subsequent rentals.

Miranda M. le

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Le client n'a pas laissé de commentaire.

Ken Stiffler S. le

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Best U-Haul rental experience ever! Professional office, clean trailer. Jim & Jill were very helpful.

Broc B. le

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Le client n'a pas laissé de commentaire.

Kevin L. le

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Friendly, experienced, went over every detail of the truck for me.

LORIN M. le

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very easy to work with. Accessible and accommodating with scheduling changes

Rhonda H. le

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Le client n'a pas laissé de commentaire.

todd S. le

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I cannot say enough good things about Jim and Warhorse Storage. He was professional, he offered us coffee in his shop, he made phone calls to local auto parts stores when we had issues with the lights on our truck ... he went above and beyond our expectations. I would absolutely recommend Jim and Warhorse Storage to anyone i know looking to rent a U-haul.

Virgil S. le

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Jill and Jim were very helpful throughout the rental process. I'll recommend them and definitely use them again.

Tammy W. le

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Le client n'a pas laissé de commentaire.

SS Sayre P. le

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Le client n'a pas laissé de commentaire.

Tom S. le

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FYI-Air conditioning on vehicle was spotty at best

Dennis D. le

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Le client n'a pas laissé de commentaire.