We were overcharged multiple times. Once for mileage, once for insurance and the third time we were told that the tank would be filled and we would be charged 4 $. We were instead charged 20 $so chose to fill the tank ourselves and were not refunded for the differences in insurance or gas even though we have phonons of the gas gauge. The credit card was charged directly for one amount and the receipt we were given shows another. We had to contact our credit card about the charges.Andrew P.
Customer Reviews for Warminster Shell
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Warminster, PA 18974
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 12h30 pm à 5h30 pm
- Sam : 12h30 pm à 4h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Stop letting employees use their personal phone to process customer personal information. Guarantee the information collected is not stored on employee personal devices. Merci.Elon S.
Le client n'a pas laissé de commentaire.Eileen T.
THIS WAS THE WORST UHAUL EXPERIENCE I HAVE EVER HAD. I was supposed to pick up this truck in Norristown. My reservation was changed to Landsdale. I drove all the way to Landsdale to get the truck (out of my way) just to find out that I could not use that truck. I had to then drive all the way to Warminster PA. I'm not sure who handled this reservation, but I have never been so inconvenienced.Brandon T.
Location does not maintain its own truck fleet. Vehicle was provided by another location, and was provided without the items we pre-ordered and pre-payed for - bankets, furniture dollies and a utility dolly. Clerk at the location said that since we ordered online they do not have any responsibility to make sure the delivered truck has what we ordered. I was going to cancel and we needed the furniture dollies and blankets to move. The clerk could not figure out how to do so. I called national number to cancel and instead was told I could pick up the blankets and dollies at another location. Wasted 90 minutes between dealing with clerk, traveling to the other location, telling the other location what happened, and being given the blankets and furniture dollies. She could not have been nicer - buckingham/furlong location. We did not take a utility dolly, but it appears to still be associated with our account.Jonathan G.
Le client n'a pas laissé de commentaire.LOUIS S.
Le client n'a pas laissé de commentaire.Darlene F.
Had problems loading image of Drivers License from text link.james A.
It was not the location itself that was the issue, it was the lack of onsite assistance. It took almost and hour to get "approved" though I registered in advance. This delay resulted in my losing an hour of truck time and I lost some help as well. I would not do the online again. I would go where there was assistance because I was very helpless with the delay out of my control. The place near me with an onsite person did not have the truck I was looking for. As far as the truck and obtaining the key, after the LONG delay, was fine.Deborah B.
Le client n'a pas laissé de commentaire.Robin M.