Le client n'a pas laissé de commentaire.
Cindy G
Customer Reviews for Washworks Laundry House
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
What a great group of guys to work with. They are ALWAYS incredibly helpful and kind.
Karen MThe normally helpful Steve was on vacation, and his substitute did not open the doors until his arrival around 8:30 a.m. There were about 4 of us waiting to pick up our vehicles by then. My schedule for the day was skewed by this, and it further delayed me by putting me into morning rush hour instead of ahead of it. I was very disappointed by the lack of concern about the issue ont he part of the substitute worker. Further, I received a call from a U-Haul rep who managed to ask me the same question 4 times in a row, about whether I would like to change my reservation to a later time; she just wouldn't listen that I had received a rental, but was delayed in doing so. It was a very frustrating experience, and set off my day in a not so positive way.
Barbara CSteve is great at his job and very friendly and helpful!
Else FThe cellular reception is extremely poor so if you choose mobile pickup via the app be sure it is during business hours.
Kevin BThis guy was helpful but not very knowledgeable.
william pMy vehicle wasn’t available when I arrived at my pick up time and wasn’t back until 12hrs after I had scheduled to pick it up, and nothing was available to replace the vehicle that I needed
Garrett MService was great.
Anne DSteve was so kind and friendly! The truck was already warmed up and snow was cleaned off when we got there! I highly recommend using this location! Everything was so easy! Thank you!!
Dana SNone at this time..
Dan MThe guys were great! They moved me on a Sunday, after other - 2 other PGH Movers didn't show. Loaded a 2 bedroom apartment into moving van in 1,15 hours - without a dolly. Muscle men! I'd hire them again. Great attitudes and very professional. Would definitely recommend them. Great job, guys!! Thanks!
Kimberly Jcustomer service was above average with many options available onsite including trans to and from-
Eric SQuick , prompt and easy to deal with
kyle bService was excellent! Very helpful and informative. Went out of the way to make sure I was getting exactly what I wanted.
Mark KBest location in Pgh I've dealt with so far. They way more efficient than Washington Blvd or the Strip District
Eliza LGreat people ... Steven is super
Safe SWe've used these guys a couple times, they're great. Quick and efficient, and they work together as a team.
Brenda PVery friendly and communicate well. You can tell they want to give you a great experience.
Kellen Qthis place was a laundromat , it was very small , you could barely walk inside the store , but the gentleman was very nice
edmundo vThe uhaul on sleepy hollow are the best people I've done business with very kind I love them
Tia RI found methadone in my truck and no one seemed to care when I reported it. They told me my gas was a little low.
Peter SThey're trying to blame me for a crash that was already on the van
Aaron GThe brake and turn signals on the original 4'x8' trailer weren't working. The person that connected the trailer was very good and checked everything thoroughly and discovered that the lights weren't working. He nicely upgraded me with a 5'x8' trailer because there were no other 4'x8' trailers were available. The storms were pretty bad on my drive and when I arrived at my destination I noticed that my bins and some boxes were wet.
Howard ASee comments above.
David PThat’s a nice guy.
Desh GThis went smoothly,. They were open on Sunday, which was convenient. Nice service representative. He gave me a receipt, and confirmed that the condition of the truck was good and the gas level was correct, so no charges. Very helpful.
Martin VEasy to work with.
Lon-Michael Kthey are the best
VICTOR CTry to keep a tow dolly on hand. Great place. Polite workers. Prompt processing!!! My first go to U-Haul place.
Michael TAgent was very helpful and polite.
Jennifer JThe sales rep that assisted us at the location was absolutely amazing.
Melissa WNo complaints. Friendly and helpful
Eric SPerfect
Michelle PThe manager at this site goes above and beyond. I would highly recommend!
Safe SI have rented many U-Haul's in the past and they've been decent experiences. However, I want to commend the customer service from this location immensely. The level of commitment to the satisfaction of the guests here at this location is superb. I arrived to pick up my U-Haul and it was warmed up for me and I can't say enough about how friendly and kind and easy-going. The man at the front desk was major kudos. This location was not close to my house but I think if I have to book a U-Haul from here on out, I will travel to this location specifically because of the customer service. A+ man you went above and beyond.
shawna sThis is my second time renting in this location. The car is always clean and ready. The service is friendly. It used to be a decommissioned gas station.
Ludvik LWonderful service at this location. Very easy transaction. Would definitely use them again.
Jeffrey FI've rented from this location numerous times and they are wonderful!!! Equipment is taken care of very well & store has a good selection of supplies on site for last minute purchases. Friendly, convenient & definitely will continue to use this location. Je les recommande fortement.
Julie CThe young man who waited on me was very professional and friendly which made for a less stressful experience. I'll definitely be using the services at the Washworks Laundry House for my UHaul needs in the future.
Todd HEasy and efficient. I was satisfied.
Christopher CThe person who attended us was very kind and attentive.
ANDRES FKishore AND Joe did an excellent job assisting me with some issues I had unrelated to the rental. Great guys, considerate and apricative employees.
Michael PQuick and courteous
Michael LI have rented trucks from this location several times over many years and will do so again if I need a truck.
Richard BHire more Steve's!
Jeffrey BMore parking
AMANDA SAlways make sure there is someone you can get in contact w from your offices. I rented from the laundry house and if the guy wasn't there, it would have been a problem cause the app jams sometimes for no reason so we did everything from the system and it went fine
Jacques RI don't think you could do better than this location. I have rented here several times and don't consider ever going anywhere else. They do everything to acomadate me, their vehicles are spotless and well maintained, management is courteous, and unless they can't locate the size I need for some reason, I would never go elsewhere. *****
KAREN VThey are my go to for rental Head and shoulders above the other options near me
BRUCE PWindshield was filthy inside and out. Enormous amount of bugs on it. Truck needed a good cleaning and wash.
Mark RFriendly and helpful owner. Van was clean and well maintained.
Sam DThe experience was perfect. The rental agent, whose name I didn't catch, was kind, efficient, and helpful. The van was easy to drive and clean. The price was less than I expected. It could not have gone better.
Lila MVery helpful and courteous staff. I would definitely recommend renting from this location.
Steven JEasy access, easy rental, friendly staff. I will definitely use them again. Merci
Daniel DNothing!
Cullen D