Customer Reviews for Watson Village Self Storage
(Concessionnaire U-Haul dans le voisinage)

108 évaluations

126 E Shockley Ferry Rd   Anderson, SC 29624

(864) 224-3673

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 5h pm
  • Sam : 9h am à 12h pm
  • Dim : fermé
Heures d'ouverture spéciales
  • 5/18/2022 - 5/31/2022: Fermé

Services dans cet établissement :

Pour nous contacter

(864) 224-3673

126 E Shockley Ferry Rd
Anderson, SC 29624

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 5h pm
  • Sam : 9h am à 12h pm
  • Dim : fermé
Heures d'ouverture spéciales
  • 5/18/2022 - 5/31/2022: Fermé
Aucune photo disponible

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
3

A little hard to find but fine overall

Lois J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jalisa W. 
Évaluation :
5

Very good people

JOHN C. 
Évaluation :
5

Good service already! For the next customer!

Valincia J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dawn P. 
Évaluation :
5

Very nice team of guys.

EDWARD B. 
Évaluation :
5

Dropping off the trailer I rented was very very easy. The woman at the desk was polite, funny and helpful. The 2 gentlemen who unhooked the trailer knew exactly what they were doing and the whole thing took minutes!!

Jane Z. 
Évaluation :
5

Very helpful and friendly.

Frank M. 
Évaluation :
3

Our first order of a uhal ended up with us not having a worker a the uhal center then our second time ended up with a worker who put in the wrong rent time but a quick phone call fixed that.

AUSTIN E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DIANA K. 
Évaluation :
5

Nothing everything was perfect I would recommend this location to the whole world

Demetrius K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christian S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angela M. 
Évaluation :
4

Very convenient.

John L. 
Évaluation :
5

The gentleman helping me is always so kind and courteous. Second time visiting this location and although the internet was down, it was a very pleasant experience.

Debrica W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES M. 
Évaluation :
5

This rating is for this location, not U-Haul in general. Initially, U-Haul let me book a truck at a location that wasn't even open. In addition, the moving help (that I pre-paid for) never showed up. Why? Because U-Haul allowed them to be triple (!) booked for the same date and time. I've been a customer for a good while but this was a very disappointing experience.

Clint C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

niles T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KEVIN F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PETER M. 
Évaluation :
4

Better preparation for my online order. Not all supplies available and I didn't know until pickup

Kenneth J. 
Évaluation :
5

Everything was fine

christopher C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ABOLFAZL R. 
Évaluation :
4

Make sure the vehicle is clean.

Gail W. 
Évaluation :
1

I showed up to pick up the truck that I pre-paid for. They could not find the key for the truck. They made excuses about being too busy and having only one computer. While they tried to find the key (not trying hard), they took care of two people behind me in line. They finally gave up looking for the key and gave me a much bigger truck. AND MADE ME PAY EXTRA. I have rarely seen worse customer service. At the very least, I should be refunded the extra amount I was made for a truck I did not ask for but was forever to take due to their ineptitude.

John F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSHUA R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ABDULKADER K. 
Évaluation :
5

Extremely friendly service and affordable price

Andrew R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Austin C. 
Évaluation :
4

I never received a pick up location by email or text. Truck was supposed to be ready for pick up at 10 am. By the time we finally got the truck it was 11:30. We had to have our son moved out by 1pm. U Haul failed miserably

Richard H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

edward K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rhonda A. 
Évaluation :
5

Rien

RONNIE E. 
Évaluation :
5

Extremely helpful and agreed that the Uhaul website is unacceptable and not user friendly!

Nora M. 
Évaluation :
3

I returned during time period when the location was closed. I had no interaction with staff, only the parking lot.

Anthony W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JEROLD A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JEROLD A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

RAYMOND T. 
Évaluation :
5

Staff was helpful and friendly. Would highly recommend!

ALLEN T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Corey M. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

James W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANGELA P. 
Évaluation :
4

The vehicle was dirty and gas empty. It had been reserved and upon pick up, all paperwork had to be redone. The personnel were nice.

Stony A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Harry S. E. 
Évaluation :
5

The customer service was exceptional!

Mersheta T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Litron J. 
Évaluation :
5

Everything went well.

James M. 
Évaluation :
5

Excellent service!

SUSANNA M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Landis R. 
Évaluation :
5

My original drop off location at 1235 S Main St Anderson, SC 29624 (Empire Masters LLC ) should never be an option to rent from or be a drop off location because they're gated and always closed nor do they pick up the phone. Voicemail is not set up to leave a message. But after calling Watson Village Self Storage, which was down the street, took the stress off my shoulders. Watson village was very professional and took care of my problem.

Vyacheslav M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nakeisha M. 
Évaluation :
5

Friendly and professional very helpful. Can not ask for better

Randall C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin W. 
Évaluation :
3

Staff at this particular location are nice and helpful. The reason I know this is because the website didn't work to do anything self-service as it is intended. When I arrived to get the rental truck on Saturday, we had to call and have them return to the location because they hadn't gotten the online reservation in time in order to have the truck ready for pick-up. When I returned the truck, I couldn't check it back in using the online service either. The picture of the mileage and gas verifications wouldn't upload after numerous attempts. I had to "chat" with someone and inform them that the truck was being left with the mileage and the fuel level given in the chat conversation. Yesterday, I received 4 different receipts where I had been charged 3 different amounts for the service. All 3 different bank charges are still pending as of right now (Tuesday). Overall, I appreciate the folks at this location for doing their part to make things right, but I'd think twice about using Uhaul ever again after this experience. Highly dissatisfied with the online process which is meant to be contact-less but wasn't anywhere close to it.

Jennifer W. 
Évaluation :
3

According to paperwork the truck I picked up was on a full tank of fuel, which it was not! I returned the truck with more fuel than I received the truck and was still charged for fuel. Also had trash in the truck which I cleaned out upon return. Will choose another location if service needed again!

Trey C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHANEICE S. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Jonathan T. 
Évaluation :
1

We were only shown where the trailer was and told to have a nice day. No hookup instructions and they let us leave without having the trailer braking system hooked up. They charged the card before I agreed to the charges and marked as a ‘return trip' when we scheduled it to be ‘one way.' Very poor.

Eric N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

White J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elizabeth M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

michael J. 
Évaluation :
5

Such wonderful folks!

Tom M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEFFREY T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Larry R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kimberly P. 
Évaluation :
5

No improvement needed, they were very helpful and friendly, two amazing people

Tanya C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bruce O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lois S. 
Évaluation :
2

The individual never gave me my final receipt leads me to think that there was something underhanded going on I know I did not P in my mouth I even emailed and text with no response

james B. 
Évaluation :
5

They were very courteous and helpful

Michael B. 
Évaluation :
4

We had no issues, people there were great. BUT the windshield was cracked, the passenger mirror was so wiggly it was useless and the passenger window didn't seal so it was SUPER loud and rained inside the vehicle.

Jamie T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kevin H. 
Évaluation :
5

Cliff & Tracy were very helpful and rendered excellent service. The place where i dropped the truck off was very convenient and easy pezy.

Dan M. 
Évaluation :
4

Make sure the equipment that you charge for is in the truck . Still I would use you again because all the people I dealt with were so kind .

Barbara T. 
Évaluation :
5

Good service, friendly and helpful. No complaints, will use them again.

Robert G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy H. 
Évaluation :
5

Every thing is good! Already! Thanks!

Valincia J. 
Évaluation :
2

my price was 20,28 card amount was 81,11

harold R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kim G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ed Y. 
Évaluation :
2

Truck I reserved was not available, nor was any solution offered. Had to change my plans and took an extra day off with no pay to move the next day.

William G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lyndia L. 
Évaluation :
5

very nice people

Carol O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kaporsha R. 
Évaluation :
4

Ensure there are not any pests in the truck before renting them out. I saw roaches in there before I started loading my house.

Dominique C. 
Évaluation :
5

Great service!! Friendly staff!

Alice H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Monica P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jonie M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

carner M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ricky N. 
Évaluation :
2

I've rented many time, this was more time consuming than any other. Upon return, I was asked for copy of contract, help up for more time than necessary. If you can night drop a hauler...dropping it off in person shouldn't take any longer.

Tommy F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sara O. 
Évaluation :
2

I was quoted one price when I reserved the vehicle over the telephone. However, when I picked it up, I was charged an additional $100 and employee could not give me an explanation other than "that's what it says the charge is." Took my credit card and driver's license - returned credit card but not license so I had to have someone overnight fed-ex it to me because he wasn't "authorized" to send it.

Michael Y. 
Évaluation :
3

The young man in the office was very courteous and informative. He gave clear instructions on where to put the trailer when we brought it back. However, he did not offer to help us unhitch the trailer as personnel at other locations have done w our past rentals. We are 73 and 68 and managed to lift the hitch off the ball and disconnect the trailer. However, I wonder how a less capable individual would have fared without help.

Tom K. 
Évaluation :
5

The person I reserved through the 800 was very nice and polite so was the gentleman when we picked it up. With them having hours of 8-6 this made it very convenient that we could get it use it and then return it all in one day.

Kathleen B. 
Évaluation :
4

truck was not cleaned out

John L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jacquelyn T. 
Évaluation :
1

The man helping me was lost the entire time he was assisting me. I was charged twice and I didn't know the insurance was optional for me, it wasn't made optional. I was charged for insurance without my knowledge or consent. Uhaul should do a better job of training the people that will be representing them.

Leonardo R. 
Non les évaluations ont été soumises pour cet établissement.

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