Évaluations des clients Wave Self Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Wave Self Storage

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Arnold J. le

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Daniel was excellent in his professional appearance and behavior. I was thoroughly impressed with him!

Holston B. le

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Le client n'a pas laissé de commentaire.

Donald G. le

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Le client n'a pas laissé de commentaire.

Richard J. le

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My reservation was picked up before the shop opened and was not prepared with the materials I requested and for which I paid. I had to make a separate trip to a different U-haul location to retrieve the additional items on my reservation. I wasted valuable time tracking down these pieces.

randell m. le

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absolutely terrible, not open on time, total chaos

Adam H. le

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Le client n'a pas laissé de commentaire.

LaTisha H. le

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Stand up and greet your customers not just sit behind the desk. Great experience tho!

Royce V. le

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Le client n'a pas laissé de commentaire.

Robert A. le

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Le client n'a pas laissé de commentaire.

MIDGETT C. le

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Le client n'a pas laissé de commentaire.

Sal M. le

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Le client n'a pas laissé de commentaire.

Pamela H. le

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Teach the employee to be more courteous.

Nicole C. le

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Said open at 9, no one was there, I had reserved a dolly and furniture covers which were not given to me. And the recommended movers never showed up!

Sineadh C. le

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exact drop off location was not clear. I was told to drop off in the parking lot but it was actually an alley that I only found because other trucks were located there.

Jerry V. le

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Le client n'a pas laissé de commentaire.

DAVID T. le

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Le client n'a pas laissé de commentaire.

STEPHANIE H. le

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Came to unload items today and no one is there during open hours. I rented a uhaul for no reason today

cassandra a. le

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I was there to return equipment and although they open at 9am no one never showed up for a half an hour. I call customer service 2x with no resolve. I ended up leaving the equipment inside the building.

David R. le

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Le client n'a pas laissé de commentaire.

Jeffrey D. le

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Not sure how to improve the location. It's basically an alley in downtown St. Louis. Kinda scary. And the person that picked up their truck before us left the combination code on the lock-so the lock box was closed but unlocked.

Jim G. le

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Chris went out of his way to accommodate our schedule and to make sure we had everything we needed.

Jon N. le

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Location was convenient and a downtown location needs to be maintained. Very important! Vehicle was turned in on a Sunday and it was great that someone was there to check me in.

shelby s. le

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Le client n'a pas laissé de commentaire.

Jared W. le

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This location and 418 tucker are absolute shit. Terrible customer service. Complete joke.

Mindy R. le

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There was no one there when we arrived. I had to call in to the call center that lady was rude. and after 45 minutes of waiting then we were able to get the truck.

Stephen D. le

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Le client n'a pas laissé de commentaire.

Shanae T. le

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First of all the guy was 15 minutes late for work, then when it was time for me to bring the truck back he was taking an hour lunch break because he was stuck in an elevator. Which was a bing inconvenience for us!

Juanita S. le

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GET CORRECT HOURS OF OPERATION. WAITED AN HOUR FOR LOCATION TO OPEN...HAD MOVERS WAITING.

Tammie H. le

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Nothing

Kimberly S. le

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The truck wasn't clean when we picked it up and the attendant charged an additional $25 for pads that weren't folded on the truck when it was returned. I have NEVER paid for unfolded pads, the truck wasn't clean but, it ran for the one-round trip that was made to move my house from street to storage. It was an expensive move considering that there was barely mileage on the trip. I WON'T use this location again EVER and definitely won't recommend and will let others know to beware.

Jeff D. le

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Le client n'a pas laissé de commentaire.

Irma P. le

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The owner Beau was very pleasant to work with. I was about 20 min late getting the truck back and he was very gracious to not charge me extra. In my haste to return the truck, I forgot to bring back the furniture pads that I had rented. He told me not to worry about it and to bring them back when I could. (This was all on a Sunday by the way.) I totally appreciate the understanding and the fabulous customer service I received. I brought them back within a couple hours. I will return and recommend this office to others. Much appreciated! Thanks! :-) Irma