Customer Reviews for Way Mar Variety
(Concessionnaire U-Haul dans le voisinage)

245 évaluations

15946 Hwy 2   Brighton, ON K0K1H0

(613) 475-1290

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 10h pm
  • Ven - sam : 7h am à 11h pm
  • Dim : 9h am à 10h pm

Services dans cet établissement :

Pour nous contacter

(613) 475-1290

15946 Hwy 2
Brighton, ON K0K1H0

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 10h pm
  • Ven - sam : 7h am à 11h pm
  • Dim : 9h am à 10h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

No improvements needed, the location is convenient and easy to access.

Allan F. 
Évaluation :
5

This was the best service we have ever had when renting a truck. We will use this location for our next move.

Darlene P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Carolyn M. 
Évaluation :
5

Love this place free parking

tom S. 
Évaluation :
5

Vehicle was ready when I arrived. Vehicle ran and perorfmed perfectly.

RICHARD M. 
Évaluation :
5

Stellar location and service

DARRYLJ H. 
Évaluation :
5

Robbie goes above and beyond to satisfy his customers. A true asset and example for the company. I will rent from this location again. Outstanding customer service

DARRYLJ H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEPHEN G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maggie C. 
Évaluation :
5

Absolutely nothing the service was fantastic i will definitely be using this location again

Gord R. 
Évaluation :
4

Staff were very accommodating and answered my questions well.

STEPHEN A. 
Évaluation :
4

Very friendly; Everything explained and worked well. Jst a little quicker, pls and thx.

M-MARION K. 
Évaluation :
3

The proprietor seemed to have difficulty searching on the computer and entering information. It took a long time to complete the transaction. The 6X12 trailer was clean and worked well.

LEWIS M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Nolan W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Miranda S. 
Évaluation :
5

Stop taking away vehicles from this location that have previously been promised to customers just to satisfy another location.

James S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM T. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

George S. 
Évaluation :
5

nothing

Paul L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

IVICA N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEPHEN G. 
Évaluation :
5

Great service. Very professional

Anthony T. 
Évaluation :
5

Great service!

Robert H. 
Évaluation :
2

The outside of the windshield of the truck was filthy, it should have been cleaned before picking up. The owner was very friendly. I was disappointed I had my pick up location changed from Cobourg to Brighton which added 2 hours to my preparation plans driving to & from where I was loading. The reservation system should be more automated to 'lock in' the pickup location when initially reserving the equipment.

BRYANJ H. 
Évaluation :
4

It's getting better. The gentlemen that works there is much more personable, and he is quick to get you on your way for your move

joshua S. 
Évaluation :
5

excellent service

STEPHEN G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kareem I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jahn V. 
Évaluation :
5

I wish there was an option for a 10 star rating. I had troubles trying to book my trailer. I called this location and talked to the gentleman that runs the Smithfield location. He stayed open just so I could come in for a quote and rental. I was so greatfull that Rob was willing to help me. He even had a bunch of boxes and blankets he threw in for me. I don't think I would go any where else to rent a uhaul other than the smithfield location. I highly recommend this guy for any uhaul needs or products.

Gerald L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

PAULD H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEPHEN G. 
Évaluation :
5

All good!!

John T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AMANDAJEAN R. 
Évaluation :
5

no suggestions

EDWARDT P. 
Évaluation :
5

this guy is awesome! super friendly, nice to see after a very long move.

RONDAJ J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alan B. 
Évaluation :
5

Robert was fantastic to deal with. Very courteous.

Laura K. 
Évaluation :
5

nothing

PAULG L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MAIBAN P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Alison C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Trevor N. 
Évaluation :
5

Robert was great. Very helpfull and customer freindly. I will use his location again.

STEVENW B. 
Évaluation :
5

Employee was kind an courteous made sure that the trailer i needed was not only available for the days i needed but even added peace of mind by assuring me my trailer was available for an extra day should i need it i will be recommending friends an family in the area to use this location an should the occasion arise i myself will be a return customer

DAVIDJAMES L. 
Évaluation :
4

Friendly staff, Took time to review info, the truck and answer my questions

EDWARD M. 
Évaluation :
5

Everything was excellent

Brandon S. 
Évaluation :
1

There's a tattoo shop there! . No one even there to take trailer back. Sketchy place. I left it there and took pictures of proof that I dropped it off. I'd like my money back from this horrible experience

DARRENL P. 
Évaluation :
4

Online booking was very easy. Onsite service was quick and friendly.

Gil S. 
Évaluation :
5

The guy here in brighton/Trenton was the breath of fresh air i needed after dealing with uhaul this trip. From not having what I booked available, to trying to send me on a 9,5 hour round trip to a rental almost 5 hours away, uhaul has managed to ruin this experience for me. 15000 bucks and I got a kick in the ass on the way out. My 80 dollar in town trips are ALWAYS present, but your money maker is the cross country trips....and you are making it impossible to want to recommend uhaul. Overall: both places that are authorized dealers with you guys were unreal. Amazing supportive and next level care for the customer was displayed, uhaul however, they took my money and said screw it. I won't be recommending uhaul moving forward and I'll be vocal about the reasons why.

Krystal T. 
Évaluation :
5

Everything was great, Very nice young man helped us.

JOSEPH J. 
Évaluation :
5

Great service, however would be nice to have a car dolly at this location to use every week

TRACEYL P. 
Évaluation :
1

The area has tentants that seem to hangout and drink alcohol out front and could easily mistake the “non variety store” with the uhaul place

Dylan L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERTO C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BYRON F. 
Évaluation :
5

The staff were extremely helpful.

John F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ross B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES G. 
Évaluation :
5

Great customer service at this location

GERALD M. 
Évaluation :
5

Rob has excellent customer service skills and I was very happy with the rental

KIMBERLYJ M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Raeanne B. 
Évaluation :
5

Awsome service Rob was helpful and courteous

Hector R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RONALD G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Frank A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bruce M. 
Évaluation :
5

The rep in Brighton was extremely kind and welcoming.

Andre P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Judith N. 
Évaluation :
1

The location is not at the listed address and shows to the public online as permanently closed. I drove for 20 min while waiting on hold looking for it. In calling Uhaul no operators were available. I located the number for the previously closed business and the owner directed me to his house. I was then told I would be charged $17 for being over the one way trip on KM. Totally unacceptable. Please contact me to discuss this charge.

Kimberly B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEPHEN V. 
Évaluation :
5

nothing to improve on. Rob was very professional, polite, and would definitly deal with him again

TERRANCEA B. 
Évaluation :
4

The only “negative” (which really wasn't a big deal) was that the card reader/tap wasn't working. Otherwise amazing service!

JOHNN I. 
Évaluation :
5

I have been to many U-Haul dealerships they have had very unprofessional customer service and slacking where they should be helping .when i came into this U-Haul dealership ,I was blown away by the amount of respect , and initiative Rob put into his customer service Not only was he friendly, And organized with clean equipment, he got me all set up. 😀please try and make sure is that every other dealership it has professional at this one

Courtney Joseph K. 
Évaluation :
5

Robbie went well and beyond to ensure the highest level of customer service and arrangement for the uhaul! Would recommend this location to anyone!

LLOYD GREGORY L. 
Évaluation :
5

the service provide by the attendant was very good. he explained the safety precautions very well.

MOHINDER S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALLYSONP A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Georges P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

DENNISR H. 
Évaluation :
5

6 x 12 trailer handled very nicely.easy hook-up.will certainly rent from Rob at this location again.Thx. Peter W

Pete W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Walter V. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Edward M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STANISLAWA C. 
Évaluation :
5

Rob was so polite and helpful. I feel like he went above and beyond to make sure I was happy. Thanks Rob! I'll rent through you every time.

Josh A. 
Évaluation :
5

Robert was great. I had a hassle free experience.

SAMUELA P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VIGNESHWARAN V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

robert A. 
Évaluation :
5

Brighton U-Haul is a very good location the representative was very professional and very kind Would I use them again Absolutely and once again I'd like to thank Robbie at Brighton U haul for all your help

Michele M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

John D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Lorain H. 
Évaluation :
5

one of the cleanest trucks I have rented form u-haul...

Jeff C. 
Évaluation :
5

Very helpful and courteous service. Everything was fully explained and I was made to feel very comfortable with my choice of truck rental

TREVORLEWIS HATH S. 
Évaluation :
5

Easy to find, clean and easy designated parking area for u haul trucks , my only complain was very muddy . Parking lot could use more gravel or to be paved .

Crystal S. 
Évaluation :
1

I'd like to speak to head office my contract was max 200 ... they lied and said it was towed j have camera footage he drove it out I had the insurance out on just in case something would happen like the key . It was a one way he brought it all the way to Brighton. I would like my money back for the non professionalism and lies within your company. Please call 6476094705

Caitlyn M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MARY F. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

R. R. 
Évaluation :
5

The agent was a life saver... I had until midnight to get my car from where it was and he was efficient and effective in getting me on the road. Thanks Brighton uhaul

ALANRW O. 
Évaluation :
5

Great guy to deal with

CORYJ C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robert T. 
Évaluation :
5

Give this man more selection of trucks he was very great with customer and done a great job. Was only limited availability for rental trucks. But this guy paid attention to detail was polite respectful and quick wouldn't hesitate to recommend him to anyone needing a truck in the future

BRUCES C. 
Évaluation :
5

The agent I dealt with was very friendly, helpful and informative. The enclosed trailer, however, was not waterproof and some boxes I was carrying were water damaged.

Mark S. 
Évaluation :
5

Very polite, very busy but still made the time to make sure I had what I needed. I would definitely go back again, to the Brighton location.

Tina W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Krzystof G. 
Non les évaluations ont été soumises pour cet établissement.

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