We love the folks at Waymaker - they are great at customer service. Their location is very convenient to our business.
Justin T
Customer Reviews for WayMaker Storage and Supply
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Not much! Everything was great!
steven gI've used this location a few times now. Always a pleasure to work with!
STEVEN BDrop off well lit and key box in good location
Glenda TThe staff at Waymaker were very helpful and friendly.
Donald GTrailer floor was dirty.
ALAN PNothing really
Peter HAlways a pleasure to do business with this location: Waymaker Storage and Supply 65252 E 290 Rd. Grove, OK 74344
Brian BHave the equipment that is rented/reserved/paid for online at time of pickup versus "they are all rented"- not even an I'm sorry was offered. Also, warn the customer that your trailers leak so they can take precautions with their items. I was extremely disappointed to find all of my boxes soaked through and falling apart after a few hours.
Connie RNo improvement needed! I arrived later than planned and by chance the operator was still there. He stayed with me, well after hours and even opened his building to let me and my daughter stay warm. Everyone in every business needs a representative like this man! Simply outstanding and went above and beyond what he needed to do!
Edwin SEquipment we rented was not loaded in truck and ready. Guys working Uhaul desk were rude and preoccupied with their cell phones. Had to wait in the cold to get our equipment. They only gave us 1 dozen blankets instead of the 2 dozen we rented and paid for!
Stacey CGet back up cameras for the vehicles
Sarah BWhen it comes to renting U-Haul equipment I won't go anywhere else.
Gary FI didn't personally visit this location. My brother did. Besides yall charging 400 for something I had no idea to ask about.
Ashley SNothing, everything was Great!
PATRICIA KWayMaker was easy to work with and very helpful. This was the easiest part of our move. Thanks for all your help!
Carl WThe bed of the truck had not been sweep out. Several garments on the floor. Had difficult getting the key out of ignition. I reported both issues at the u haul Ankeny iowa turn in location.
Ralph AI forgot to ask about a dolly or moving covers, one should have been offered but overall i understand i should have asked
Heather CS.O.
John HEverything went smoothly, great job.
James GFabulous, friend folks, felt safe there as well. Super fast process to drop off the hauler. He said I would need to contact Uhaul directly since i didnt have the receipt for the tire repair with me.
WILLIAM TTruck was very clean and orderly and location employees were very kind and helpful. However, after I left the location the truck was having a very hard time shifting through 1st,2nd, and 3rd gear and at one point the transmission bogged down at 60 mph drastically reducing my speed and throwing the contents of the back of the truck around almost causing me to wreck into oncoming traffic. This truck needs to be serviced before it is rented out again for the safety of the customer.
CODY HWaymaker Storage and Supply is a customer-friendly business. We are always treated with respect and consideration. Je les recommande chaudement.
Brian BOne of the nicest locations I've ever been to. Great people!
Mike SI don't see any need for improvement. We always received excellent service from this location.
Brian BI was just told to leave the keys. I don't think the person that was running the haul part was there.
Barbara PSuch an easy and stress free experience. Great people!
Suzanne KThis location was great. Ashley is very accommodating to the best of his ability, and is willing to go the extra mile for his customers!
WILLIAM HThe man/owner who walked us it to the truck was rude and very short with his answers when we asked questions. We have rented uhauls in the 5+ times in the past from other vendors, all good experiences.
APRIL CIt went flawless.
Mark EGreat service
Vue XWonderful, pristine facility with the beautiful aroma of a coffee shop. Absolutely wonderful people, Sal, Ashley, and Jerrad! THE BEST U-Haul we've ever seen! 5 ⭐️ ⭐️ ⭐️ s!
MARGARET FVery accommodating, helpful and polite. Would use and recommend to family and friends.
Barry SThe truck had a bad battery and we had to purchase a new one. We were reimbursed when we returned the truck.
Bob CExcellent customer service!
STEVEN BOops gave us a chance to save a cleaning fee because we forgot to do it at home!! So appreciated it!!
Patricia RCouldn’t have gone better.
Beverly WExcellent service. Very nice and helpful with the entire process
Joe WExcellent service!!
Cheryl BHave the truck that was reserved and not making people drive 65 miles away and back just to get started.
Shalan ZGood service. Nice people.
Mike MWe had no problems with uhaul. Everything went smoothly. Very friendly-helpful staff. I would definitely use uhaul again if it is needed again.
Donna BThe associate who helped me was so friendly. They were super accommodating. Top notch.
michael kThey are courteous, kind and very helpful. Also very professional. Great place to rent from.
Jerry EWe made the reservation in person at UHaul in Muskogee, OK. The store was nice; however, supply of available rental units at that site were non existent. We had to travel 20 miles back the way we had just come to pick up the only available unit.
Becky WAmazing shop, fun location. Very friendly helpful people
Alex KYou went beyond the expectations and handled the transfer of trailers better than required.
William G