Le client n'a pas laissé de commentaire.Claudette J.
Customer Reviews for Waynes Auto Repair
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Pembroke, ON K8A6W2
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h pm
- Sam : 8h am à 2h pm
- Dim : 9h am à 1h pm
Heures d'ouverture spéciales
- 5/15/2021: 8h00 am - 12h00 pm
- 5/16/2021: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Charles T.
Le client n'a pas laissé de commentaire.Chelsea L.
Le client n'a pas laissé de commentaire.YVES L.
Le client n'a pas laissé de commentaire.Mike L.
The person I dealt with didn't get off his chair to come out to check the trailer to see if there was any damage! Of course there was no damages and I swept it out. I was not happy with the people at either locations! The trailer was great!KEITHT T.
Le client n'a pas laissé de commentaire.Patrick Andrew D.
Le client n'a pas laissé de commentaire.Cassandra R.
Le client n'a pas laissé de commentaire.JEFFREYBENJAMIN N.
Le client n'a pas laissé de commentaire.BRIANE M.
Pave the lot and take the bumps out. A little nicer showroom. The man was nice to talk to.Glenn R.
App needs lots of work. Self check in process is frustrating and long. Uhaul trucks are also terribly uncomfortable after an hour of driving. Will be doing my best to avoid renting in the future.Terrence C.
For the most part everything was good. However, because of a IT changeover,it took me1 hour and 30 minutes to get the truckROB B.
Le client n'a pas laissé de commentaire.Steven S.
Le client n'a pas laissé de commentaire.mary G.
Everything went off without a hitch.... and that's a good thing. Clean vehicle, great performance, good mileage.... No problems and friendly service. I'll be back.WARREN H.
Le client n'a pas laissé de commentaire.Thomas F.
Friendly service very accommodatingREIDP G.
Always great customer service at this location. Much better experience dropping off the truck than picking it up. Highly recommend this location!William M.
I think you should suppl y the dealer here with more smaller open trailers like the 6'x12' onesThomas F.
I did not appreciate the fact that the truck I wanted was not available at our local location. I had to drive 23km to pick it up 23km back to our place, then the actual move.Steven C.
The equipment was clean, however the box on the truck leaked water during a warm spell, it rained in Quyon before leaving and water entered the cargo area in the granny attic. Our boxes got wet a little and stuck to the floor when the temperature dropped. No damage to our stuff. Other than that, all was great!Angele M.
Le client n'a pas laissé de commentaire.REIDP G.
owner is friendly and gives good service. It's the only Uhaul place I will go to in Pembroke as I've had bad experiences at the Petawawa and other Pembroke location. Went to pick up truck at one and a trailer at another and they were both closed.JOHN P.
Wayne was very nice and helpful. He has great costumer service.SALLY O.
Friendly, fast service.FILIP S.
Truck was useful but dirty inside and out. I stopped and spent 5 $to power wash it and sprayed done the back. It looked great.Trevor G.
Convenient location, rented from owner before & would again.Matthew Robert H.
Dropped off after hours, Soni had no interaction.STEVENG L.
Have on line registration and keep customer profiles on hand for faster in and out with regular customersREID G.
Le client n'a pas laissé de commentaire.Anton F.
Le client n'a pas laissé de commentaire.Chelsea B.
Le client n'a pas laissé de commentaire.RONWILLIAM L.
My original vehicle that I had booked was not available so a substitution was made for a larger truck. I had never driven one before and I wished that the counter person would have given me a "tour" of the vehicle and it's functions and maybe how best to use or adjust the mirrors. Other than that it was a very simple process and the salesperson was nice,Rhonda N.
Le client n'a pas laissé de commentaire.Lance S.
Le client n'a pas laissé de commentaire.Hillory M.
Le client n'a pas laissé de commentaire.JOHN M.
Le client n'a pas laissé de commentaire.John C.
Le client n'a pas laissé de commentaire.Clifford R.
Cadillac Converter had been stolen from truck in yard apparently the night before we picked it up. It was excessively loud and if we had been stopped my husband could have gotten a ticket. There was no other truck available and we were stuck so we had to take it. Should have been offered a discount on the cost for the risk and inconvenience of driving it.Randy M.
Le client n'a pas laissé de commentaire.DANIELH M.
Excellent service. Good equipment.David S.
Le client n'a pas laissé de commentaire.glady T.
None. Excellent service and price point!Robert G.
Le client n'a pas laissé de commentaire.Wayne F.
Le client n'a pas laissé de commentaire.Andrew S.
great experience ...Gerald B.
Have Friendly and informative service Have reliable trailers that don't sway on the road when being pulled by a truck Make it accessible for customers to be able to utilize the trailer from Pembroke and leave it in Peterborough when they move so that they don't have to go out of their way to return the trailer Or have more 6x12 trailers available on site Renting the trailer from this place made my move more hectic and the service wasn't welcoming or informativeAllen M.
Le client n'a pas laissé de commentaire.Richard Q.
They received us promptly. They processed the return and we had our receipt in minutes. Location is great.Robert K.
It's completely ridiculous that after having a trailer booked for a week in advance the day before I got a message stating it wasn't available drive 2 1/2 hours to get what I wanted. There must be a better system to figure this stuff out. Put me way behind on my move across the province. Time that wasn't necessarily available to use.Jennifer G.
Le client n'a pas laissé de commentaire.Kenneth L.
Excellent as always!BRENDA C.
Le client n'a pas laissé de commentaire.Silvia B.
Excellent service and very clean truckMike W.
Le client n'a pas laissé de commentaire.evelyn G.
Tha man at the counter was very friendly and helpful. Having the online check in was very convenient and it only took a few minutes before I was driving away with the trailer I booked. Merci!Tracy S.
I just want to say that Wayne is an awesome guy!Kelly N.
Le client n'a pas laissé de commentaire.Jessica E.
Le client n'a pas laissé de commentaire.Nicholas K.
Everything was ready...on time......Pierre D.
We have rented a Uhaul here at least 3 times. Very professional and the truck is always ready on time. Great trucks! I highly recommend.BRENDA C.
Very great service ! Everything was straight forward and. All ready for us. Definitely recommend! ThankyouJOHN G.
Le client n'a pas laissé de commentaire.Stanley C.
The rental return was a bit of a disaster. My return location (Barry's Bay) stopped taking returns 2 months ago. I tried calling customer service to let them know the situation and he wanted me to drive 3 hours out of my way when there was a closer location where I could just drop the keys after hours. He then refused to even discuss the possibility of me not being charged extra mileage and gas for having to return to a different location much further away. His customer service was horrible. I did have a great pickup experience and use of the truck and the actual location where I returned it was easy for a key drop. I just received my invoice with a zero balance for the extra mileage and different drop off location. I am thankful for that!LISA V.
Le client n'a pas laissé de commentaire.marc-antoine B.
Should not have been charged for cleaning.Ellard M.
Le client n'a pas laissé de commentaire.Peter K.
Le client n'a pas laissé de commentaire.STANLEY C.
Le client n'a pas laissé de commentaire.Michael N.
Very goodRene S.
Le client n'a pas laissé de commentaire.john A.
Keep doing what you are doing :)ANDRE P.
Le client n'a pas laissé de commentaire.Michel L.
Only suggestion would be to have pickup location closer to my home address. There is a location 5 minutes away but the unit was available only at the location 25 minutes away.CRAIG O.
Excellent service at the dealer, Equipment was great. AC nice and cold. Would definately recommend this UHaul Dealer.KEN M.
Le client n'a pas laissé de commentaire.RAYMOND S.
Wayne provides quick and reliable service.Darcy H.
Le client n'a pas laissé de commentaire.SUE S.
I think they have it right already!Roger B.
I had to move something that day and needed a 26' straight truck. I was on the road in 49 minutes. Very good service in Pembroke ON !ANDREW A.
Le client n'a pas laissé de commentaire.NICK K.
I had a fantastic experience renting a U-Haul from Wayne's in Pembroke. The truck itself was in great shape and perfect for my needs (moving stuff). I was thrilled to find out a truck was available to me at this uncertain time and so grateful to U-Haul for continuing to make products available to those who need them. Furthermore, the price was very fair. What really stood out for me, though, was Wayne himself. As a woman renting a large truck on my own, I fully expected to be treated with a certain level of disrespect. I had braced myself for condescending remarks and was ready to grin and bear it until I could drive the truck off the lot. Unfortunately, that's just the way the world often works - men often see women as lesser, especially in these types of situations. However, my interactions with Wayne were not like that at all! Wayne was very kind, and treated me as an equal. He let me ask all kinds of questions and gave honest answers; he was 100 % respectful. His positive, helpful, and extremely adept attitude made me feel confident, reassured, and capable. I can't even tell you how much it means to me as a woman to be treated with this level of respect - in any situation, but particularly while renting a large truck. These comments probably make me sound like a wild feminist, but really I'm just a normal woman expressing her thanks at being treated as an equal. Wayne's awesomeness was the perfect start to a challenging day - I was able to get my work done feeling optimistic and energetic because I was treated so well. I will be recommending Wayne's location for U-Haul rentals all over town, as well as any other auto services he offers. Huge thanks to U-Haul for making a truck available to me, and HUGE thanks to Wayne for making the whole experience so awesome. You guys rock! Annie KoppensANNIE K.
tralier needs service . front ratchets wont release. had troble getting ball to release.Jim G.
Le client n'a pas laissé de commentaire.KEN H.
Gas tank was not at the 3/4 mark when picked up...but originally told to return the tank at 3/4. My name was incorrectly spelled on documents. I asked the service person to change...it was not.DAN W.
Le client n'a pas laissé de commentaire.Catherine P.
On line pick up is horrible. Took me almost one hour before the lock box code was sent to me. I tried on line conversation, never replied, also had what looked like an oil leak on passenger side rear tires.Darin L.
Great pick up location, incredibly helpful ??Kelsey S.
Le client n'a pas laissé de commentaire.Errol S.
Nothing to improve. The gentleman that helped me was extremely helpful the both times I have rented from this locationSharon S.
Friendly guy had everything ready before pick up time very professional location Thank youRICHARD K.
Le client n'a pas laissé de commentaire.Kevin C.
Le client n'a pas laissé de commentaire.JINNY M.
Le client n'a pas laissé de commentaire.James C.
Le client n'a pas laissé de commentaire.LILLAN L.
Le client n'a pas laissé de commentaire.Dave S.
They do not answer their phone and are never there. The lot is dark. Personnel unavailable during work hours or otherwise.CJ Joseph H.
The customer service at this business was terrible! And something to help improve your business would be allowing people to drop the UHAUL vehicle off at the closest Uhaul dealer near them not raking up their mileage they pay 0,69 cents per KM to be that was the most unsatisfying part of renting the Uhaul was to save money on Gas and mileage; it would have been cheaper to rent a truck or ask people with trucks to help move and pay their gas.. Also the gentlemen at the Uhaul center I picked the vehicle up from did not take a walk around the vehicle with me to ensure there was no damage like the website says when you follow the very first link confirming the gas gauge and Kilometers match, all in all i think the Uhaul websites and the place of business should all have the same information because that is false advertising!chyvonne D.