Évaluations des clients WCR 15 Boat and RV

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de WCR 15 Boat and RV

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Leslie G. le

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The owner of this location were a God Send and I appreciated what they did for me last minute to ensure I was able to get all my belongings out of the house I sold in Longmont, CO before the closing date which was a MUST. The original UBOX people out of Denver, canceled on me via email at about 10pm the night before I was supposed to receive delivery. I started freaking out then decided this was out of my hands and turned it over to God, asking Him for a miracle. The next morning I woke up asking God for the same miracle and about an hour later, Catherine (the owner) son from the Dacono location called me and my prayers were answered. They were so accommodating and I can't thank them enough!

Mark H. le

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Truck pickup process was quick and smooth.

Robert B. le

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Le client n'a pas laissé de commentaire.

Tom Z. le

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Le client n'a pas laissé de commentaire.

mary t. le

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Great experience.??

cristopher f. le

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Le client n'a pas laissé de commentaire.

Grant H. le

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Worked perfectly as planned without surprises, thanks

Josh W. le

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Le client n'a pas laissé de commentaire.

christopher a. le

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Le client n'a pas laissé de commentaire.

chuck s. le

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One of the best experience I have had at any U-Haul dealership!

Neil D. le

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Le client n'a pas laissé de commentaire.

Joel C. le

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The staff is very polite!

Keith L. le

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Le client n'a pas laissé de commentaire.

WAYNE H. le

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Travis was exceptional in helping me when I realized the trailer I reserved was not gong to be big enough.

James S. le

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Le client n'a pas laissé de commentaire.

Jose W. le

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Le client n'a pas laissé de commentaire.

Shannon B. le

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Travis was so kind and helpful!

Timothy M. le

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Overall good communication and experience.

Charles R. le

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Keep up the good work

Jonathan I. le

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Le client n'a pas laissé de commentaire.

Francisca A. le

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The staff was rude. Not a clean environment.. They had a baby there crawling around. Very unsafe..

Starla M. le

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Le client n'a pas laissé de commentaire.

Kevin M. le

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Le client n'a pas laissé de commentaire.

Lori P. le

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Very friendly and helpful staff.

Kathryn B. le

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The staff was very friendly and helpful and I was able to easily access and unpack my UHaul Box. I would highly recommend this location to others.

Kathryn B. le

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Le client n'a pas laissé de commentaire.

Peter B. le

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Le client n'a pas laissé de commentaire.

john g. le

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Great customer service! Great experience at this location.

Zach K. le

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Nothing I can think of. I had a great experience

Joe R. le

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The owner of the facility was very nice and helpful. I would definitely recommend this location and would use it again.

Paul K. le

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Le client n'a pas laissé de commentaire.

PHILIP A. le

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Excellent service, friendly, helpful, courteous Thank you!

Hannah S. le

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WCR 15 RV Storage was professional and very helpful throughout my moving process. I would recommend them to anyone!

Ling C. le

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Good!

Hannah S. le

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Le client n'a pas laissé de commentaire.

Fiona E. le

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Catherine and Travis were incredibly professional, helpful, and friendly.

Michelle F. le

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Staff is great. Truck had broken glass in bed an bad suspension. Extremely bumpy. Previous truck rental 3 weeks ago was great!

Helene L. le

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Catherine and Joy were awesome! Tyler in Lincolnshire, IL was fantastic too. The Moving Helpers were great on both ends. Most everything else about my experience was terrible, and I wouldn’t do again.

Ben F. le

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Le client n'a pas laissé de commentaire.

David B. le

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Communicate better with the customer and give them what they ask for and what they reserved. I reserved 20 foot truck way in advance to be picked up in Loveland and dropped off in Dacono. The night before I moved I was notified with a voicemail saying I had to pick up my truck in Dacono and I was only receiving a 15 foot truck so they were adding on the mileage cost. So now I have lost time and money on my move already that I did not have or budget for. Then my truck was reserved for 8 a.m. and the reservation said 11 a.m. . Once again not what I the customer asked for. Luckily the truck was able to be picked up earlier then 11. Then after rushing and scrounging and borrowing money for gas to pay the excess expense that I did not plan for I received a phone call the following day after the truck was returned asking where the truck was. I was informed I was supposed to return it to Fort Collins which again is clear passed Loveland in the opposite direction further away from where I moved in the first place. Which would have added even more money to my expense and my time that I did not have. I had already returned the truck to the Dacono location. I was not checking my phone and had no email access during my move to know that they had moved my drop-off location to Fort Collins which I assume is the situation for many people who are between houses in the middle of a move. This was the experience I've ever had with a moving company and I have moved across country numerous times with Uhaul very disappointed! When a customer Reserve something and you are told in advance no problem and have your ducks in a row you need to make it happen. You don't change things on your customers last minute and double the expense of their move and double the time of driving the night before they are moving. Unexcusable will never recommend Uhaul nor use it again.

Penny B. le

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Location was difficult to find. My phones navigation system, google maps, took us to the neighboring mobile home park. The People were very nice and thorough but didn’t give me the mattress cover that had been prepaid. I asked before we left the store and the owner didn’t respond. When we arrived in Fort Colin’s, we had to go to a different Uhaul to purchase one. Please credit my account for the prepaid mattress cover. This location was not the originally reserved location. Uhaul called and changed the location.

Mark H. le

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Good rental experience.

Robert C. le

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Le client n'a pas laissé de commentaire.

Roger H. le

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The older gentleman who delivered my POD was extremely friendly and made the moving process so much easier. Kathryn who set up scheduling for me over the phone was also very prompt and helpful.

Cheri C. le

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Le client n'a pas laissé de commentaire.

James h L. le

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I was treated with every curtesy and the utmost professional services I expected. Got all that and more. Will call upon this U-Haul resource in the future. Thank you James

Christopher B. le

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Le client n'a pas laissé de commentaire.

George T. le

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Have more equipment trailers, trucks available if you can.

Jordan G. le

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It was clear staff had no idea how to operate the U-Haul system on the computer. It took 45 minutes to get access to my order when I picked it up and it took roughly the same time to drop it off. Staff needs training.

JENNIFER F. le

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Le client n'a pas laissé de commentaire.

Morgan L. le

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They probably need a bigger sign out front

Mark B. le

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Le client n'a pas laissé de commentaire.

Kevin D. le

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Le client n'a pas laissé de commentaire.

toni e. le

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Thanks.

Howard Horner A. le

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Le client n'a pas laissé de commentaire.

jack k. le

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Le client n'a pas laissé de commentaire.

Edna B. le

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Le client n'a pas laissé de commentaire.

Charles M. le

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I need to protest the fact that we returned the truck with just at a 1/2 full tank,more than the expected 7/16 required. We were charged $6.38 ezfuel charge when we returned it with more than we originally were given. The facility was closed so the vehicle was not inspected in our presence. My wife and I specifically confirmed the amount as we were communicating as it was being filled. We also returned it with the cab and the van cleaner than received. We were trying to be very careful about returning it in good condition and proper fuel level. Felt like this is an easy way to pad the bill a bit as we didn't put on quite as many miles as we thought we might. I was an experienced driver just before I retired so I know the difference about fuel level and when I left the vehicle it was above required amount. I might have to think twice about coming back to this facility which I have used in the past if this is how they do business. Otherwise I felt the transaction was fine. This is just a principal thing of being charged more when we were trying to do the right thing on our part.

kevin g. le

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Le client n'a pas laissé de commentaire.

Jason H. le

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See above. Not being familiar with the area or company was very hard to find using the address and gps.

Deena K. le

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Great service and very easy to schedule. Reasonable cost. Will use them again for any truck rental needs. Thank you!

Joseph V. le

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Le client n'a pas laissé de commentaire.

Eilee W. le

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Le client n'a pas laissé de commentaire.

Dustin D. le

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Le client n'a pas laissé de commentaire.

Gary P. le

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Le client n'a pas laissé de commentaire.

Patricia T. le

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Le client n'a pas laissé de commentaire.

sherry p. le

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Everything good people very friendly

Sherry G. le

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Moved from Colorado to California. Uhaul in Colorado good from start to finish.

David F. le

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Le client n'a pas laissé de commentaire.

JAMES M. le

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Thank you for having the best U-Haul store in colorado. They are the best

JAMES M. le

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I can’t say enough good things about Katherine and Travis and how they took care of everything. They made a awkward situation very simple. Will recommend them to anyone that’s moving

craig p. le

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Le client n'a pas laissé de commentaire.

larry f. le

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.

Anna C. le

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Everything was perfect and even with the bad weather our stuff showed up two days early. It would be nice if delivery at end point was closer to where we actually moved but we were grateful that it was available at all.

Patrick o. le

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Le client n'a pas laissé de commentaire.

Linda T. le

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Continue to be courteous and efficient. Thanks.

Trevor R. le

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Le client n'a pas laissé de commentaire.

CHESTER E. le

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Took over an hr to remotely check in. And that's with pre-check in. ??

roger h. le

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Nice people,large lot easy to get to equipment

Rebecca J. le

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Great friendly service, clean truck, ran great, great pricing.

larry f. le

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Le client n'a pas laissé de commentaire.

Any S. le

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The uhaul staff was amazing!!!! The reservation was quick, easy, and very kind. When I picked up the trailer he helped me hook it all up! When I brought it back he was right there to help me unload it!!! I will use them again if need. Thank you

PAIGE S. le

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Kathy runs a very organized business. Always respectful was glad to see uhaul a part of her business. Thanks paige

Lori H. le

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Lots of bugs to be worked out to set up this service: both online and through call center. Good communication through the transport process. Several pieces of furniture, unfortunately, arrived with gouges but the movers that unload the furniture did an excellent job. This is a reasonably priced service but the quality of any movers that are hired, will vary.

Shari L M. le

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Le client n'a pas laissé de commentaire.

Logan E. le

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Le client n'a pas laissé de commentaire.

Art m. le

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Le client n'a pas laissé de commentaire.

Karisa K. le

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Le client n'a pas laissé de commentaire.

DERICK C. le

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The mileage charge is high. Would be more ap to rent again if mileage rate wasn’t 99 cents

KYLE W. le

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Le client n'a pas laissé de commentaire.

william k. le

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They were honest, helpful and even offered to come in on their day off to get a trailer for us if needed. I really appreciated their dedication to their customers. I HIGHLY recommend going to this site for your moving needs.

Tracie S. le

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Le client n'a pas laissé de commentaire.

Manuel M. le

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Le client n'a pas laissé de commentaire.

Thomas P. le

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Le client n'a pas laissé de commentaire.

GARY W. le

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Le client n'a pas laissé de commentaire.

Andrew F. le

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Le client n'a pas laissé de commentaire.

Andrew F. le

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Kathy is amazing, she was wonderful to work with and I will recommend anyone to this location. She made this stressful move easier and is great.

Carlos T. le

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Le client n'a pas laissé de commentaire.

timothy w. le

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Le client n'a pas laissé de commentaire.

Javier G. le

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Very good service

FAYE L. le

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Le client n'a pas laissé de commentaire.

Donald J. le

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Le client n'a pas laissé de commentaire.

Eric L. le

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Le client n'a pas laissé de commentaire.

Jean S. le

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Very happy with my experience and customer service.

Steven A. le

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Le client n'a pas laissé de commentaire.

Darren P. le

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Le client n'a pas laissé de commentaire.