Previous renters had a dog/dog food in the cab of the truck, causing the cab to stink like dog/dog food. Truck still ran good but the smell was a slight downside.Timothy D.
Customer Reviews for Wellborn General Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
I had a tow dolly that I rented for less than 12 hours and my card was charged for two days.Tifinie G.
Didn't have cell reception but the lady in the store was very helpful and friendly and took care of the return promptly.Robert S.
Pain in the but trying to go threw the computer system to pick up and return. A lot of wasted time. I guess they have bad internet connection at the locationgeorge S.
Le client n'a pas laissé de commentaire.Michael E.
Easy access and large inventory of Trailers.stephen P.
I think I'm due some money backTraci T.
I've rented several U-Haul trucks from this location multiple times recently. The Staff are friendly, thorough and helpful. Their trucks are clean and maintained. They make the overall experience very pleasant.Christina B.
Awesome customer service. They were amazing. If I ever need uhaul again, this store will be the one I go back to for sure.clint A.
Le client n'a pas laissé de commentaire.DAMON B.
The Lady who took care of me did everything to insure I had a pleasant experience. I;ve rented from uhual before and received good service but not as good as this.John H.
The way we were treated was great.Tilden B.
Rented with a dolly but dolly wasn't there when we got to the location and opened the truck. Truck needed an alignment and was a rough ride compared to other 26' uhauls we have previously rented. When returning, I was told they didn't see the dolly rental and advised me to contact uhaul for a refund. I don't have time on a busy moving weekend to stop and call for a $7 refund. If this comment gets somewhere, send to someone who can refund the dolly. Good thing I've rented from other places because if this was my first experience, I would never rent from here again. Now the moving company, absolutely loved them and would recommend to anyone! So professional, great communication, efficient, highly recommend LoadOffPatricia R.
Le client n'a pas laissé de commentaire.NIKKI H.
Le client n'a pas laissé de commentaire.Gerald N.
Le client n'a pas laissé de commentaire.KATHY M.
Le client n'a pas laissé de commentaire.Doug D.
I didn't get the lady's name that signed the truck in when I returned it. She was super nice and made the return a breeze. I would definitely use them again.carl B.
Le client n'a pas laissé de commentaire.Todd J.
Le client n'a pas laissé de commentaire.harry T.
Le client n'a pas laissé de commentaire.jose F.
Appee provided excellent customer service. She was able to make the reservation and process the transaction quickly.Steven G.
To far away from were we were at their was places close to were I moved toBonnie S.
Le client n'a pas laissé de commentaire.Robert B.
Le client n'a pas laissé de commentaire.Richard F.
Le client n'a pas laissé de commentaire.cruz M.
They were new and had no idea what they were doing. His internet connection was so bad ge had to use my phone to do part of the order. I was over charged by $40 and it took almost an hour to get it all completed. It was ridiculous. I had at least 3 uhaul places within 2 miles of me so I am not sure why I was sent there to begin with. It was almost 20 min from my houseMisty M.
The address is 3 miles off from the actual location. Adjust the address so customers do not have to pull over and figure out where it is.Yuri S.
Store clerk completely incompetent. Trailers sitting in unsecured area with no fence or gate or chain next to a road.Bryan B.