Customer Reviews for Wes Stor Mini Storage
(U-Haul Neighborhood Dealer)

339 évaluations

7 Elmata Ave   Pawcatuck, CT 06379

(860) 599-9736

Heures d’ouverture

  • Mon-Fri: 9 am–5 pm
  • Samedi : de 9 h a.m. à 1 h p.m.
  • Dimanche : de 10 h a.m. 2 h p.m.
Heures d'ouverture spéciales
  • 3/31/2024: 10h00 am à 11h00 am

Services dans cet établissement :

Pour nous contacter

(860) 599-9736

7 Elmata Ave
Pawcatuck, CT 06379

Services dans cet établissement :

Heures d’ouverture

  • Mon-Fri: 9 am–5 pm
  • Samedi : de 9 h a.m. à 1 h p.m.
  • Dimanche : de 10 h a.m. 2 h p.m.
Heures d'ouverture spéciales
  • 3/31/2024: 10h00 am à 11h00 am
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew Brown 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Edward Whittemore 
Évaluation :
5

Rien

Kathy Johnston 
Évaluation :
5

I used to be a mover and I've been using Wes stor for years for private jobs. This is my first time back in a while cause I had to pickup a couple couches but just as I remember Still the Best location in the area hands down by a long shot. I like the fact that I go there and it's not just customer service very down to earth people running the place instead of the a typical corporate robot sitting at a desk trying to sell you on everything under the sun. Moving isn't fun and the product is going to sell itself but the personality is what will keep you coming back and leave a lasting impression. At least it did on me so Wes stor will continue to be my choice for years to come guaranteed. If I could leave a better rating I would.

Mark Johnson 
Évaluation :
5

Woman working there was very nice, I didn’t catch her name but she asked how our drive was and took care of putting our keys away for us.

CONNOR WILMAR 
Évaluation :
3

Customer service at this location was great. Gentleman working was very helpful.

William Carson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dylan Goins 
Évaluation :
5

very flexible staff who make concessions. I definitely recommend this location.

Dzmitry Khitryk 
Évaluation :
4

I needed to delay my pick up due to a snowstorm, and that was no problem. I arrived the next day and the trailer was out of storage and ready for hook up. The hook up went easy and the trailer towed well for 1100 miles !

Richard Rylander 
Évaluation :
5

Nothing! This is my 4th UHaul rental and Ashleigh at Wes Storage in Pawtucket CT is so caring, professional and goes above and beyond with customer satisfaction! It's always an easy-breezy transaction! Ashleigh is the sweetest and kindest person ever! THANK YOU DEAR HEART ❤️李 AAAAA*****

Carol Welch 
Évaluation :
1

Field where my van was kept was flooded

Matthew Chalon 
Évaluation :
5

Le client n'a pas laissé de commentaire.

john labriola 
Évaluation :
5

Le client n'a pas laissé de commentaire.

seth saltzman 
Évaluation :
4

Le client n'a pas laissé de commentaire.

mark wingate 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Groffrey Dressler 
Évaluation :
5

Every time I rent a UHaul 10' truck.. everything is always PERFECT! JOANNA at UHaul in New Haven, CT is just the sweetest, kindest, most caring person ever! TOP NOTCH and oh so friendly and professional! THANK YOU JOANNA!! ❤️❤️❤️

Carol Welch 
Évaluation :
5

Easy to find

Cathy Ndungu 
Évaluation :
1

The app for the reservation didn't work, I was definitely overcharged for gas. I rented a van and used it for 28 miles and was charged over 80 bucks for the gas....the gas was never explained to me...I was given a piece of plastic and he said this is for the gas mileage...it was so disorganized and there were dogs that stood in the way of the entrance, that were the worker's dogs, before I was even able to get the van into the lot.

Haley Kratochwil 
Évaluation :
2

Jade to call uhaul 800 number to get ahold of anyone. Then the person who lives on site finally showed up and didn't know host use their computer system. They had to call uhaull 800 number themselves to get myself and another customer processed and out the door, an hour late.

JOHN JUHREN 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul Cornelius 
Évaluation :
5

Excellent as always!!

Peter Morrone 
Évaluation :
5

Le client n'a pas laissé de commentaire.

George Joseph 
Évaluation :
5

Le client n'a pas laissé de commentaire.

david hebert 
Évaluation :
5

Ashley and staff is awesome!

Donta Baker 
Évaluation :
4

I don't want to use my phone at all when dropping off a vehicle. I just want to drop the key and vehicle off and leave. And get rid of the fee for verifying the condition or whatever that is

Curtis Richmond 
Évaluation :
5

Always helpful and accommodating.

Jarred Hill 
Évaluation :
3

Easy to find and drop off after hours.

Norman Russell 
Évaluation :
5

Covenient location and a huge inventory of rolling stock. Returning vehicle was quick and easy. Nice staff as well.

Reed Erskine 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angelica Rodriguez Munevar 
Évaluation :
3

Returned the truck well before the due date and they forgot to check it in. On top of that, I was charged for fuel when I made sure the fuel was returned to the original amount from the start of the trip. So somebody used it and I was charged because they forgot to check in the truck.

Rachel Coons 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard Varnum 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gene Pfeifer 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Richard Varnum 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joe Hutchinson 
Évaluation :
5

Very clean and accessable, Ashley is a pleasure to work with and is always friendly and helpful.

Cameron Lynch  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tim Brown 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeremy Socha 
Évaluation :
5

The location was fine, everything needed was there. Would really help if uhaul allowed more of the online stuff to be done away from the location. I was asked to provide references (??) while I was sitting there. Took 10 minutes doing things I could've done at home while sitting there at 6am with a friend who gave me a ride.

Samuel Ashley 
Évaluation :
5

Thebox ttruck I rented this last weekend sounded like it was going to drop the transmission. Passenger side mirror had a star pattern crack. I rented a van a month before and loved it. Definitely renting from here again, but requesting a van or updated truck. Very friendly staff, adorable bulldogs.

Audrey Terranova 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMAS Mitchell 
Évaluation :
5

This drop off location was also an easy & pleasant experience. Friendly gentleman & his dog. Very helpful.

Troy Biery 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sean Welch 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ron Rendeiro 
Évaluation :
1

I returned the equipment on a Sunday - called first said they are open - dropped trailer off never got a receipt - said they would email it never got one - I get emails like the trailer wasn't returned - went back to drop off location and was told they were closed when I returned it - lady had a bad attitude no greeting just lip - when we dropped it off she was playing her keyboard and was tow busy to deal with customers - she may not work for Uhaul but she did a poor job representing them

Michael Bigica 
Évaluation :
4

Le client n'a pas laissé de commentaire.

James Mitchell 
Évaluation :
2

Ashley was unavailable and not responsive. There was leak during the time of my stay that's was I addressed one unit was vacant (46) since July but I was charged for August and it has not been credited I spoke with several employees in person, emailed and called and have not recieved a response. 46 and 49 are vacant.

Marie Hunter  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gene Pfeifer 
Évaluation :
5

Merci!

Jennifer Berg 
Évaluation :
5

The wrong location was put on your BOL and the boxes were sent to the wrong place. The employees in Lebanon attempted to scan the boxes upon their arrival and it didn't work so they JUST LEFT them. They were considered lost until Joe in New Haven and Tara in Bedford NH figured it out. I am livid with Uhaul for the cost and lack of compensation for the trouble and time it took to have the boxes delivered. Certainly will not ever use Uhaul again. For the money I spent on these your services should be much better.

Kyle Brancoforte 
Évaluation :
5

The man at this location was wonderful and accommodating with our need to drop the trailer on Sunday. So nice to have such nice customer service!

roger perry 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher Storer 
Évaluation :
4

Easy to find location and clear instructions for self - drop off.

David DAngeli 
Évaluation :
5

Thanks for accommodating our needs while our truck was having the liftgate installed and all of the delays we experienced!

Jarred Hill 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LUIS ROMAN 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Alexander Theologus 
Évaluation :
1

Charge customers correctly.

Zack Tedeschi 
Évaluation :
4

Le client n'a pas laissé de commentaire.

James Nahas 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacqueline Sapinski 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Frances Gibbs-Kail 
Évaluation :
1

Clean up the place

Linda Christina 
Évaluation :
1

Rented a unhual trailer to hitch on the back on my car. The uhaual trailer didn't connect with my car, uhaul had me driving to different uhaul and they all said the same thing.

David Burton 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ed Mckearnan 
Évaluation :
5

Again. Very helpful. Made the return process easy.

Terence Ambrose 
Évaluation :
5

The customer service at this location in Pawcatuck Ct is Outstanding!!!

Michelle O'Neill 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Brendan Hylan 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen Kelley 
Évaluation :
5

Very friendly great customer service I will recommend to all my friends & people I know

Jamal AL 
Évaluation :
4

Friendly service, good trailer and a great price. I will definitely go back for future rental needs.

Frank Muller 
Évaluation :
5

Have no complaints. The people were friendly. The experience was quick and simple.

Audra Pezza 
Évaluation :
4

Le client n'a pas laissé de commentaire.

seth saltzman 
Évaluation :
5

The first time stopped over here very friendly great customer services trucks very clean I will tell all my friends we used to do Home Depot rental but I won’t be doing it any longer I like u haul service better specially this location 2 minutes from my house

Jamal AL 
Évaluation :
5

Another great experience. Ashley is the best!

STEVE BORGHESI 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dan Sullivan 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian Ehrlich 
Évaluation :
5

The service was great and top knoch

David Waterhouse 
Évaluation :
5

Couldn't have I couldn't have asked for a better group of people to work with,westore knocks it out of the park

Brad Richards  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle Hoover 
Évaluation :
5

Ashley once again helped us out with a last minute rental. Great service, great location!

STEVE BORGHESI 
Évaluation :
5

Chris did a great job getting us the equipment we needed.

STEVE BORGHESI 
Évaluation :
5

Very friendly No hassle easy in easy out

Phil Pace 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jared Rawlinson 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robert McGeary 
Évaluation :
4

Truck size we rented had a problem at pickup Check engine light on. They handled it well and we received a truck in place so we had no inconvenience

Susan Dietz 
Évaluation :
4

Le client n'a pas laissé de commentaire.

katie barber 
Évaluation :
5

Chris, Ashley and Jim are great to work with. We won't even consider using anyone else!

STEVE BORGHESI 
Évaluation :
5

Best Uhaul location around!

Stephanie Finlay 
Évaluation :
5

Great customer service, equipment was available, clean and well maintained. Je les recommande fortement. 

Jonathan Hardin 
Évaluation :
5

The uhaul app needs to be updated I didn't receive a code to open the lock box for the key.

ricky trujillo 
Évaluation :
5

If I could rate my experience higher than 5 I def would! The employees very helpful in getting my rental in spite of issues I had with my bank. The van was clean. Ashley, Jim, and Chris made an otherwise stressful situation for me easier. I also needed a storage unit which I got into quick and easy. Thanks you guys!!

Ixmucane' Vader 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ellen Walker 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pat Colucci 
Évaluation :
5

Nothing to improve at all! The team there, Ashley, Chris and Jim went above and beyond with customer service. All three people exceeded my expectations with their professionalism, knowledge and service. Not only were they all considerate but each person there was kind and sincere. I highly recommend this location because of the warmth and friendliness. I felt very comfortable and I knew I was is good hands. THANK YOU!!!

katherine goodridge 
Évaluation :
4

The staff was unbelievably accommodating. Jim was always welcoming and helpful. Great experience and thank you so much!

Lisa Kerman  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Megan Ceres 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jim Lakey 
Évaluation :
5

Customer service was amazing. Young women was very helpful!!

John Plouffe 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Justine maria Figueroa vidal 
Évaluation :
5

I was in and out in 5 minutes. She was so pleasant and helpful to work with!

Osman Kurtulus 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Nikolaus Droukas 
Évaluation :
3

Le client n'a pas laissé de commentaire.

AnnaMarie Stewart 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ken Ferria 
Évaluation :
5

Manager and staff we both awesome to work with before, during, and after my need of a truck. The location is well accessible for anyone. I guarantee going forward I will be using this location for all my rental needs.

Frank Church 
Évaluation :
4

We received conflicting information up front, but due to extra administrative care it all worked out.

Emery Young 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tony Froncillo 
Évaluation :
5

professional and friendly

Loretta Aitken  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mary Knight  |  Expérience générale 
Évaluation :
5

My experience here, was great! I would recommend them to anyone who needs storage.

Lisa O'Meara  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Peter Alter  |  Expérience générale 
Évaluation :
5

Love the staff here, they were so kind throughout our entire experience. Our unit was right next to the shop and I felt it was very secure the whole time.

Abby Motycka  |  Expérience générale 
Évaluation :
5

Ashley is a delightful business woman. Very helpful and accommodating. I highly recommend WesStor.

JEAL BRECKENRIDGE  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jo cavalier  |  Expérience générale 
Évaluation :
5

Staff at West Stor are very helpful The driveways are a little rough, but the spaces are clean and well maintained. Good value. Convenient location near the Highway.

John Burkhardt  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHASE LAROSA  |  Expérience générale 
Évaluation :
5

The staff here is absolutely amazing!! They went out of their way to help and accommodate my needs. I highly recommend Wes Stor to anyone in need of storage!!! I am very thankful I chose them.

Sean Heald  |  Réservation 
Évaluation :
5

The employee was super welcoming and accommodating, even though we arrived just before closing time. He was helpful and helped us find the right size unit we needed.

Danica Warns  |  Réservation 
Évaluation :
3

Storage unit needed to be swept as the base was covered in dirt. Employees were very nice and helpful.

Alexander Finestone  |  Réservation 
Évaluation :
1

I actually moved out in April in notified them this is a horrid place and I wouldn't recommend it to house dirt

BRENDA DEGRAY  |  Expérience générale 
Évaluation :
1

No one was on sight even after phone call day prior to check on office hours . Appearance was not clean not safe

Privacy Request  |  Premières impressions 
Évaluation :
4

People were very nice and helpful. Good prices.

Privacy Request  |  Premières impressions 
Évaluation :
3

Horrible. Never answered phone when I called multiple times on the day I was scheduled to rent. I showed up at 445pm.... Office was locked up and no one there, but gate was wide open for anyone to com

Privacy Request  |  Premières impressions 
Évaluation :
4

Facilities are dated. Look past this. Can`t find better rate! I know that the owners haven`t changed rates in decades. Be friendly and these people will go above and beyond for you.

Privacy Request  |  Premières impressions 
Non les évaluations ont été soumises pour cet établissement.

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