Évaluations des clients West Ashley Motors

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de West Ashley Motors

Cote générale :

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WHITNEY P.
Évaluation :

No help and also no room to load my car into dollly. Awful service. Been twice and it is always some lazy lady that only wants to do the bare minimum.. no place to park sooo many problems. The johns island uhaul is the best I've seen in the Charleston area.

BRYAN S.
Évaluation :

Pick up and drop off was friendly and pleasant.

Claire J.
Évaluation :

Le client n'a pas laissé de commentaire.

Brandon D.
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Le client n'a pas laissé de commentaire.

GREGORY S.
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Le client n'a pas laissé de commentaire.

Kenyia W.
Évaluation :

A cleaned and sanitized truck due to Covid 19. There was a cup and bottle of liquid in the truck. A Large piece of Plastic in the cargo. No hand truck with my truck. I had to go to another location and pay AGAIN for a hand truck. The location was way out of my area. I called customer service to be refunded and was given a hard time. Was also informed that there would be no compensation for my inconvenience, time and gas. Moving is already hectic and this was the icing on the cake!

Zachary D.
Évaluation :

Location is a small car lot. Driveway is full of water filled potholes. There is no marked parking. I asked a man who was working in the lot if I could leave my car in a spot for 2 hours while I used the truck. He says “yes” and then 25 minutes later they call me telling me they're going to tow my car. Worst U-Haul ever.

Alecia E.
Évaluation :

The floorboards were dirty but it may have been muddy in lot cup holder was dirty

Ian T.
Évaluation :

Very efficient

joshua W.
Évaluation :

Was very understaffed, had a long wait and had issues with picking up correct trailer

DIANE R.
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Le client n'a pas laissé de commentaire.

Alicia S.
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See above.

Lee W.
Évaluation :

They said that the lights were not working on the trailer because something was wrong with my connection not the trailers. So I went to Walmart and bought some stick on lights with to stick them on turns out the last person who rented this had done the same thing so they rented me a trailer with no lights complete stressful situation on an already stressful situation. Not cool not happy.

Alvin O.
Évaluation :

No one at Charleston location.

Harkirat S.
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Le client n'a pas laissé de commentaire.

leona K.
Évaluation :

Uhaul was hooked up by the person renting the uhaul and it was not properly hooked up. The uhaul came off our truck. Luckily the chain held it!!

Katherine H.
Évaluation :

I reserved a dolly with my truck reservation. When i arrived, I was told that my dolly had been rented out. As a result, i had to stop and buy a dolly. This was an inconvenience, as I'd hoped to go straight from the UHaul dealer to my home.

JAMES H.
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Le client n'a pas laissé de commentaire.

Clifton M.
Évaluation :

I asked for a hand truck, no one told me they didn't have one. I had to drive to another haul to get one. Which made my miles go up and cost me more money

Steven G.
Évaluation :

Super helpful and prompt.

Heather R.
Évaluation :

Cramped space with frustrated and exhausted staff. Very friendly towards customers but seeing them get irritated with each other made me feel like I was inconveniencing them for being there rather than them being grateful for my business.

javier R.
Évaluation :

Le client n'a pas laissé de commentaire.

ROGER H.
Évaluation :

I WOULD RECOMMEND THIS LOCATION ONLY. BEST THING IS TO GO WITH A DIFFERENT COMPANY.

JOHN M.
Évaluation :

Great location, had question and associate picked up first ring and guided me on what to do. Made it easy.

Paula B.
Évaluation :

Efficient and friendly . One suggestion would be to install trailer jacks on the 6x12trailers. It is hard on the employees and causes more wait time for the patron.

Non reviews have been submitted for this location.

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