Genevieve H.
you are all great people working for U-Haul
Évaluations des clients Westend Grocery
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Westend Grocery
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Greg B.
Have trailer in town that reservations were at first
Joy K.
I was very disappointed that my reservation wasn't available although I had made it a month in advance and had to make a 40 min round trip to get a different rental, which added to my long trip. I saw on the Uhaul website that you could get $50 refunded if your rental wasn't available. If that is still the case, I would like the refund please
Keli S.
Your main system was down took an hour to get the truck after I got there, the link to put issues in said timed out when I opened it, the ac didn't work to well I sweat the whole time I was in the truck, it smelled like dog crap, the front end was out of alignment had to over work the steering to keep straight, the speedometer was off said 55 I got a ticket for doing 68 in the 55 , not pleased at all with this truck by no means
Myra F.
All well
Paula N.
online check out worked great.
Larry H.
No receipt was available at the drop off location. I was told I would receive a receipt via email. I did receive a an email with the receipt but the cost of the receipt did not show the amount spent. It showed all zeros in the field for the amount.
renee J.
First truck I was given had the dash board laying on the floor board.
Bruce W.
U-Haul system went offline as I was attempting to check out the vehicle, I understand technology can be finicky at times so I blame no one for this just wanted to mention
Daniel J.
The person running the place did not seem to be very experienced in fulfilling Uhaul orders, and did not know what trucks she had in stock. Not a huge deal, but I waited an extra hour to get everything figured out.
Timmie S.
Staff was fast and friendly.
Ed C.
Agent not trained as to how to prepare paper work to send out trucks. Had to wait a vey long time to get truck. On one occasion their internet service was not working
kathy W.
Just to be up front about the total price, I was quoted one price but charged a different price once I returned the u-haul, but over all I would use it again.
Sherry E. R.
The lady was helpful and it was a store so I didnt rate the condition of the store. I would use both places again. Very helpful.
Kenny D.
Have the truck available where it is supposed be and not switch to a location half an hour away just before pick-up. Horrible service, not from the vendor but from U-Haul.
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